Khaliq Thomas | Page 3

Just purchased a preowned Voltswagon Golf alltrack wagon perfect for all my outdoor ventures. My salesman Antonio Satchell was outstanding! Answered all my questions about the car. He went out of hi wagon perfect for all my outdoor ventures. My salesman Antonio Satchell was outstanding! Answered all my questions about the car. He went out of his way to make sure the car had Apple CarPlay also About the roof rails for my paddleboard’s. I can purchase them through the parts department. Noticed a small dent as well as a few scratches on the bumper the dealership would take care of that without any questions also a second key, free of charge. Highly recommend this dealer, experience was one of my best. I have bought 37 cars. Because of this experience I will have my car serviced at heritage Volkswagen Pikesville. I’m sure the experience in the service department will be the same. More

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Courteous and experienced staff that worked with us and we purchased two cars, one new Volkswagen and a used Honda. The Sales Rep., Courtney Coleman, made buying two cars a pleasure. My wife and I have pur we purchased two cars, one new Volkswagen and a used Honda. The Sales Rep., Courtney Coleman, made buying two cars a pleasure. My wife and I have purchased quite a few cars in our 45 years of marriage and this is the best car buying experience we’ve had. More

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spencer was awesome, helped us in every way he could. extremely friendly and upbeat as soon as we walked on the lot to when we left in our brand new car! went super smooth and seamless, everything pretty extremely friendly and upbeat as soon as we walked on the lot to when we left in our brand new car! went super smooth and seamless, everything pretty much fell into place that day! thanks! More

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He was Excellent! From the time I walked in, until I left, he was Awesome!! left, he was Awesome!! More

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Despite contending w/ a unexpected personal time-constraint, my wife and I found our buying experience to be pretty seamless and straightforward. Upon our arrival, the staff was very attentive time-constraint, my wife and I found our buying experience to be pretty seamless and straightforward. Upon our arrival, the staff was very attentive and polite. Our sales associate (Jessica Redman) immediately took us back despite us having an appointment w/ another associate. Despite having to contend w/ a seller's market, the sales team was very flexible and willing to negotiate, which made the experience that much more pleasant. Jessica initiated the purchasing process and facilitated the auto insurance policy update process. And, even lent me her phone charger so that I could complete the latter of the two activities. :-) The sales manager (unfortunately, I am drawing a blank on his name) was great as well, as he was honest and ultimately honored his commitment from financing terms standpoint. Lastly, Khaliq was very friendly and thorough in stepping us through the financing, paperwork, sign-offs, etc. Had our transaction not taken longer than initially estimated, this rating would have easily been a 5 out of 5. Again, overall...it was a great experience! More

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I was so pleased with their service especially the sales director and Melvin the dreadlock guy he’s superb director and Melvin the dreadlock guy he’s superb More

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Great experience, Corey, Khaliq and Sales Manager Charles.. outstanding service . Thank you for your time. Charles.. outstanding service . Thank you for your time. More

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Just purchased the 2021 VW ID 4. Our sales rep, Courtney Coleman, was extremely helpful and knowledgeable about the vehicle. Look for him when buying a VW! Coleman, was extremely helpful and knowledgeable about the vehicle. Look for him when buying a VW! More

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Great service. I went to simply look and left with a great deal. Courtney made the experience fun and easy. Highly recommend the dealership. Ask for Courtney. great deal. Courtney made the experience fun and easy. Highly recommend the dealership. Ask for Courtney. More

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Bought a vehicle back in January 2021 and now in August my bank is telling me they still haven't received the title for my car. My bank has been pushing them for three months to transfer the title no avail my bank is telling me they still haven't received the title for my car. My bank has been pushing them for three months to transfer the title no avail. I've tried to contact the agent multiple times but can't get to speak with him or get a call back. Would suggest looking elsewhere if you're in the market for a vehicle. More

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