Harrison Faecher
Harrison Faecher at Heritage Volkswagen Parkville
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Harrison Faecher

F&I Manager

Heritage Volkswagen Parkville

9215 Harford Rd
Baltimore, MD 21234

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5.0
13 Reviews

Dealership Experience

5 yrs, 4 mos

5.0

13 Reviews

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13 Reviews of Harrison Faecher

March 29, 2024

Dealership Rating
Employee Rating

Back in for my third consecutive brand new car. Thank you Melissa, Charles & Harrison for your hard work & getting it done. See yall in another 3/4 years ☺️ More

by ash_english
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole, Charles Wicks

Mar 30, 2024

Heritage Volkswagen Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2024

Dealership Rating
Employee Rating

Melissa was very friendly and patient with us and was a pleasure to work with! More

by Oursandewers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole

Mar 30, 2024

Heritage Volkswagen Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 10, 2024

Dealership Rating
Employee Rating

Melissa was great to deal with and very knowledgeable about all the details of the vehicle. I would contact her for my next vehicle purchase no doubt about it. Actually all of the employees were very n More

by John N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2024

Heritage Volkswagen Parkville responded

Hi John, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Volkswagen Parkville!

March 09, 2024

Dealership Rating
Employee Rating

The patience of all the staff and help is better than any dealership I have ever worked with. I definitely have found a dealership that I will continue to go to whenever I need a new vehicle. Thank you to Ch More

by steve.alivizatos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Heritage Volkswagen Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Volkswagen Parkville! Safe travels!

November 29, 2023

Dealership Rating
Employee Rating

I received an email from a Manager after the sale congratulating me on my purchase. I responded with a few questions and 3 business days later I haven’t gotten a response. Follow up could be better. More

by DoodMom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maia Abdul-Samad

Dec 07, 2023

Heritage Volkswagen Parkville responded

Thank you for sharing feedback about your experience at Heritage Volkswagen Parkville. We work hard to provide all customers with an exceptional experience and we sincerely apologize as it appears this did not occur. We greatly appreciate you taking our call , allowing us the opportunity to immediately address your concerns. If you have any additional questions, please contact our Store Manager, Brad Scammell, directly at bscammell@mileone.com or 443.219.5350. Again, thank you for your feedback and we look forward to seeing you soon.

April 11, 2022

Dealership Rating
Employee Rating

Very good experience working with the the team. Very cooperative staff, guided me very well in making decisions More

by szmehdi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Heritage Volkswagen Parkville responded

Hi Szmehdi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 02, 2022

Dealership Rating
Employee Rating

Just purchased a preowned Voltswagon Golf alltrack wagon perfect for all my outdoor ventures. My salesman Antonio Satchell was outstanding! Answered all my questions about the car. He went out of hi More

by DJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khaliq Thomas , Antonio Satchell

Feb 04, 2022

Heritage Volkswagen Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Parkville. Thanks for the recommendation, and have an amazing day!

January 31, 2022

Dealership Rating
Employee Rating

Personal, professional, great service from everyone we worked with. The team made a normally painful process quick and easy. More

by kimmyg_7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Fitzpatrick, Jared

Feb 02, 2022

Heritage Volkswagen Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 11, 2022

Dealership Rating
Employee Rating

Corey was great to work with. Very approachable and not overbearing. He was knowledgeable and friendly. Would definitely buy a car from him in the future! More

by coehler1129
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Fitzpatrick

January 07, 2022

Dealership Rating
Employee Rating

They were very honest and followed thru with what they said. Charles and Tiara were exceptional to work with. More

by Mmcdeavitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Wicks , Tiara Creighton

1

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