Kevin Rock
Kevin Rock at BMW of Palm Springs
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Kevin Rock

Finance Director

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.4
87 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

27 yrs, 5 mos

Languages Spoken

English English

4.4

87 Reviews

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87 Reviews of Kevin Rock

May 15, 2024

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Like dealer and the staff. They need more loaner vehicles for the customers Also call back when customers make an appointment to keep him more updated More

by NAQVI07
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Recommend Dealer
Yes

May 02, 2024

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They went out of there way to help , always give me a nice rental car , and they paid to fix my tire everyone is super friendly great service department More

by trilby7742
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Recommend Dealer
Yes

Other Employees Tagged: Michael Pope, Orlando Welsh , Abraham is great and the nice guy who great you when you come in and Molly

March 30, 2024

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Start to finish, the best car buying experience ever. Website was an excellent tool to narrow the options. Salesperson was accessible and easy to work with. The sales transaction was simple since it w More

by LENFOSTER
Recommend Dealer
Yes

Other Employees Tagged: Brad Williams

March 22, 2024

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Great service , will recommend to all my friends and family , I will get a new car soon More

by panamena3
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Recommend Dealer
Yes

March 19, 2024

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Start to finish, the buying experience was excellent. It is so much simpler when you are able to make it a cash transaction. More

by LENFOSTER
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Recommend Dealer
Yes

Other Employees Tagged: Brody Williams

March 08, 2024

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place was very clean and inviting and sales people were not overly pushy also everything that was promised was accomplished More

by scottlyap
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Recommend Dealer
Yes

Other Employees Tagged: Angel

January 24, 2024

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Our service advisor Sandy was off the charts. Sandy always goes above ad beyond for us. Service is in and out quickly unless they have to order parts. We are always able to get a loaner w More

by Sghanson
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Recommend Dealer
Yes
Jan 25, 2024

BMW of Palm Springs responded

Thank you for your wonderful feedback! We're thrilled to hear that Sandy, your service advisor, goes above and beyond for you. Providing quick service and offering loaner cars are essential aspects of our commitment to customer satisfaction. We're grateful for your loyalty to our BMW team, and we look forward to continuing to provide excellent service for you. Safe travels, and thank you for choosing us as your automotive partner!

January 19, 2024

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The rep was outstanding, but received the car back with service messages. It was the rep who cleared out the error messages. I ‘ve been receiving advertisements for 10% discount, but it was not applied to More

by z-8770
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Recommend Dealer
Yes

Other Employees Tagged: Chris Hapner

Jan 25, 2024

BMW of Palm Springs responded

We appreciate your feedback, and we apologize for any inconvenience you experienced. It's concerning to hear that the service messages were not cleared initially, and we understand the importance of accurate billing. We'll address this matter internally to ensure it doesn't happen in the future. Please contact our customer service team directly so we can investigate the discount issue and work towards a resolution. We value your business and appreciate your understanding. Thank you for bringing this to our attention.

January 17, 2024

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Very kind and helpful in what needs to be done Bryan is very helpful with my needs More

by DENNISMARTA25
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Recommend Dealer
Yes
Jan 17, 2024

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We appreciate your kind words about Bryan's assistance. We're glad to hear he was very helpful in addressing your needs, and we look forward to serving you in the future.

November 18, 2023

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Employee Rating

Definitely identified some real underperforming electrical issues. Made the move to correct it. Technically it should correct the underperformance. More

by PETER.STAROV
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Recommend Dealer
Yes
Dec 06, 2023

BMW of Palm Springs responded

Thank you for bringing the underperforming electrical issues to our attention. We're glad to have identified and corrected them to enhance the performance of your vehicle.

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