Dealership Experience
7 yrs, 9 mos
Industry Experience
27 yrs, 5 mos
Languages Spoken
English
87 Reviews
Write a Review87 Reviews of Kevin Rock
May 15, 2024
Like dealer and the staff. They need more loaner vehicles for the customers Also call back when customers make an appointment to keep him more updated They need more loaner vehicles for the customers Also call back when customers make an appointment to keep him more updated More
Other Employees Tagged: Veneisha Foster, Sandra Monson, Joe Lopez, Savanna King , Paul in sales
May 02, 2024
They went out of there way to help , always give me a nice rental car , and they paid to fix my tire everyone is super friendly great service department nice rental car , and they paid to fix my tire everyone is super friendly great service department More
Other Employees Tagged: Michael Pope, Orlando Welsh , Abraham is great and the nice guy who great you when you come in and Molly
March 30, 2024
Start to finish, the best car buying experience ever. Website was an excellent tool to narrow the options. Salesperson was accessible and easy to work with. The sales transaction was simple since it w Website was an excellent tool to narrow the options. Salesperson was accessible and easy to work with. The sales transaction was simple since it was a cash deal. Service after sale (arranging for window tinting) was straightforward. More
Other Employees Tagged: Brad Williams
March 22, 2024
Great service , will recommend to all my friends and family , I will get a new car soon family , I will get a new car soon More
Other Employees Tagged: Joe Lopez, Bob Hogan, Orlando Welsh, Juan Sanchez
March 19, 2024
Start to finish, the buying experience was excellent. It is so much simpler when you are able to make it a cash transaction. It is so much simpler when you are able to make it a cash transaction. More
Other Employees Tagged: Brody Williams
January 24, 2024
Our service advisor Sandy was off the charts. Sandy always goes above ad beyond for us. Service is in and out quickly unless they have to order parts. We are always able to get a loaner w Sandy always goes above ad beyond for us. Service is in and out quickly unless they have to order parts. We are always able to get a loaner which helps immensely. Love our BMW team and wouldn't drive any other vehicle out there. More
Other Employees Tagged: Michael Pope, Sandra Monson, Doug Clark, Bob Hogan
January 19, 2024
The rep was outstanding, but received the car back with service messages. It was the rep who cleared out the error messages. I ‘ve been receiving advertisements for 10% discount, but it was not applied to service messages. It was the rep who cleared out the error messages. I ‘ve been receiving advertisements for 10% discount, but it was not applied to either of my 2 services. More
Other Employees Tagged: Chris Hapner
January 17, 2024
Very kind and helpful in what needs to be done Bryan is very helpful with my needs very helpful with my needs More
Other Employees Tagged: Brody Williams, Brad Williams, Bryan Gacayan
November 18, 2023
Definitely identified some real underperforming electrical issues. Made the move to correct it. Technically it should correct the underperformance. electrical issues. Made the move to correct it. Technically it should correct the underperformance. More
Other Employees Tagged: Justin Luettjohan, Veneisha Foster, Joe Lopez, Freddy Valenzuela, Doug Clark, Bob Hogan, Savanna King , N/A