Orlando Welsh

Been driving BMWs since 1984 but always dealt in person. This was my first time online and out of state. Orlando handled the transaction from beginning to end very professionally with timely responses. Assu This was my first time online and out of state. Orlando handled the transaction from beginning to end very professionally with timely responses. Assuming the car arrives as described— of which I have no doubt—Orlando and BMW Palm Springs get an A+. I highly recommend them. Thank you. More

by phil79 Verified Customer Verified Customer

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They went out of there way to help , always give me a nice rental car , and they paid to fix my tire everyone is super friendly great service department nice rental car , and they paid to fix my tire everyone is super friendly great service department More

by trilby7742 Verified Customer Verified Customer

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Amazing dealer. Drove out there from Orange County to trade in my car. Orlando was super professional and made my car buying experience a breeze. Hit him up if you’r Drove out there from Orange County to trade in my car. Orlando was super professional and made my car buying experience a breeze. Hit him up if you’re in the market for a new ride. He is awesome! More

by germiev934 Verified Customer Verified Customer

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Exceptionally kind, knowledgeable, and a delight to work with. Orlando Welsh is the ultimate... fitting for the ultimate driving machine! with. Orlando Welsh is the ultimate... fitting for the ultimate driving machine! More

by dawnhibbard Verified Customer Verified Customer

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Orlando and David were excellent. Very compassionate about their jobs. However , we had to wait 2 + hours to finalize our finances. Dealership was short handed. Arrived at dealership Very compassionate about their jobs. However , we had to wait 2 + hours to finalize our finances. Dealership was short handed. Arrived at dealership around 1:00 pm and did not leave until almost 6:00 pm. More

by dkerkhoff Verified Customer Verified Customer

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Service itself is very good Reaching sales and service reps is not as easy as it should be considering reps is not as easy as it should be considering More

by jefferyns Verified Customer Verified Customer

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Great service , will recommend to all my friends and family , I will get a new car soon family , I will get a new car soon More

by panamena3 Verified Customer Verified Customer

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No high pressure sales. Everyone was really helpful. I hope Orlando will mail me the key chains as promised Everyone was really helpful. I hope Orlando will mail me the key chains as promised More

by strecktd Verified Customer Verified Customer

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Very professional sales person, fast and easy deal. Highly recommend Palm Springs BMW. Orlando Welsh Highly recommend Palm Springs BMW. Orlando Welsh More

by crusty_2 Verified Customer Verified Customer

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Orlando Welsh was helpful from beginning to end. Also, David Gutierrez in finance was also a pro who made the final step a breeze - explaining options clearly and respecting my decision to decline. Also, David Gutierrez in finance was also a pro who made the final step a breeze - explaining options clearly and respecting my decision to decline. Despite these excellent individuals, the dealer playbook is to include unrequested tertiary products on the invoice (Lo-Jack, etc.). It's 2024 - do we still need to go through the theater of needing to decline (and then decline again) $2000 of dealer-imposed padding just to get back to their original asking price? The deal could have been closed an hour sooner with the same outcome, but I guess everyone has time to waste. It puts a sour taste where none existed, and demeans everyone involved at the dealership. More

by buckturgidson Verified Customer Verified Customer

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