Kevin MacKenzie
Kevin MacKenzie at Grande Prairie Chrysler Jeep Dodge

Kevin MacKenzie

Service Advisor

Grande Prairie Chrysler Jeep Dodge

11448 Westgate Drive
Grande Prairie, AB T8V 8L2

Contact Me
4.9
230 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

4.9

230 Reviews

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230 Reviews of Kevin MacKenzie

November 01, 2025

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Employee Rating

Brought car in for a check with problem. It was repaired and so far runs good. All service people were great to deal with, friendly and knowledgeable More

by bryoncampbell405
Service Price Transparency
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Recommend Dealer
Yes

October 31, 2025

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Excellent service and friendly polite knowledable and professional staff Kylie and Kevin are the best More

by patsyterris
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

Nov 01, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you so much for your kind words! We strive to provide excellent service and our staff members Kylie and Kevin truly embody our values. We appreciate your support and hope to continue serving you with the same level of professionalism in the future.

October 21, 2025

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Dropped off day before appointment. Sat there for 2 days.didn’t even look at More

by Mike.Arnold
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Recommend Dealer
No
Oct 27, 2025

Grande Prairie Chrysler Jeep Dodge responded

"Thank you for sharing your experience. We apologize for any inconvenience and are committed to addressing this issue. Please contact us to discuss further. Thank you for your feedback."

October 16, 2025

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Was charged $1800- 7hrs to remove 5 wires for engine warranty work problem wasn't fixed when vehicle was initially in for rear end noise, they did an inspection said it was nothing but mud charged multi More

by Rms.energyservices
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Recommend Dealer
No
Oct 20, 2025

Grande Prairie Chrysler Jeep Dodge responded

We’re very sorry to hear about your experience and the frustration this situation has caused. Your feedback is important to us, and we take concerns like yours seriously. Our goal is always to provide transparent communication and high-quality service, and it’s clear we fell short of your expectations. We’d like the opportunity to review the details of your visit and work order so we can better understand what happened and address your concerns directly. Please contact our Service Manager at 780-532-3560 or dberg@gpchrysler.com so we can discuss this further and work toward a resolution. Thank you for taking the time to share your experience — your input helps us improve.

October 06, 2025

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Very happy with service and other work done on my vehicle! Shuttle driver was prompt and very courteous! Work was well done and everyone explained the work to be done. They even found a service that More

by vivianne.servant5
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Recommend Dealer
Yes

Other Employees Tagged: Tony Kunz, Kylie Hynes

Oct 09, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were satisfied with our service and that our staff went above and beyond to ensure a smooth and enjoyable experience. We look forward to serving you again in the future!

October 02, 2025

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The Service Department @ GP Chrysler is the best! They treat us like family and are always looking out for us. We have complete confidence in the whole team. More

by sandiwhynot
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Recommend Dealer
Yes
Oct 04, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! We pride ourselves on treating our customers like family and providing the best service possible. Thank you for choosing GP Chrysler, we appreciate your trust in us!

October 02, 2025

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I feel well taken care of every time I go to Grand Prairie Chrysler dealership from the time I enter and Kevin or Tony address my service issues to the shuttle ride home, which is always pleasant and More

by D-man
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Recommend Dealer
Yes
Oct 04, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! Our team at Grand Prairie Chrysler is dedicated to providing excellent service from start to finish. We're thrilled to hear that Kevin and Tony took care of your service issues and that you had a pleasant shuttle ride home. We strive to make sure all our customers have a wonderful experience and leave satisfied. Thank you for choosing us.

September 20, 2025

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Good customer service and friendly people they keep their area clean and safe place to be More

by kyle38rasmussen
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Recommend Dealer
Yes
Sep 23, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! We strive to provide exceptional customer service and a safe, clean environment for all of our clients. We appreciate your support!

September 19, 2025

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I am pretty impressed in how my truck looks. So thanks for that. Pretty nice personal in service department and in sales too!!! More

by renepolard
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Recommend Dealer
Yes
Sep 21, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for the feedback! We are thrilled to hear that you are impressed with your truck and our service department. We strive to provide exceptional service to all our customers, and we are glad that you had a positive experience with our sales team as well. Enjoy your truck!

September 19, 2025

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The dealership have always gone above and beyond their expectations I have been dealing with them for five vehicles and they have always found me something comfortable More

by chipc_cuthbert
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

Sep 21, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your loyalty and trust in us! We are thrilled to hear that we have consistently exceeded your expectations and provided you with comfortable vehicles. Looking forward to serving you for many more years!

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