Kevin Croucher | Page 3

3 plus hours ? Went in for oil change and passager seat belt ding coming on as I'm driving they didnt find anything cause it wasnt doing it while there ok I will r Went in for oil change and passager seat belt ding coming on as I'm driving they didnt find anything cause it wasnt doing it while there ok I will record it so I have proof.. still not sure why it took 3 plus hours I finally said I need my car ... also wanted 800 in maintenance crap I just did the fuel service 2 oil changes ago if it need that much maintenance I have the wrong brand of car .... More

by ATRAIN40BUC Verified Customer Verified Customer

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Amazing. Best service ever Waiting for an oil change they took me right in at my appointment time didn’t have to wait was in and out in an hour my car was clean the people were Waiting for an oil change they took me right in at my appointment time didn’t have to wait was in and out in an hour my car was clean the people were so friendly and explained everything to me would never go anywhere else I drive all the way from Riverview to New Port Richey because of the superior service at the used auto service More

by SIMOREROD8 Verified Customer Verified Customer

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Excellent Service I haven’t had a negative experience with any of the service crew. I’ve worked with all of them at one or another. Sometimes more. The service is alway I haven’t had a negative experience with any of the service crew. I’ve worked with all of them at one or another. Sometimes more. The service is always the same. They’re all EXCELLENT servicemen. We have maintained a positive rapport with one another to achieve the best outcome. I know I could go to Wesley Chapel Hyundai. I’d rather go to Hyundai of New Port Richey. These guys are awesome! More

by jbass Verified Customer Verified Customer

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"Normal Maintenance Visit" My periodic car maintenance visit today (10/9/2019) was handled in a very professionnal and friendly manner by Kevin Croucher. I was kept up to date My periodic car maintenance visit today (10/9/2019) was handled in a very professionnal and friendly manner by Kevin Croucher. I was kept up to date on the progress of work, additional services needed, projected costs, and the waiting time to completion of service. My experience today was excellent, as is the norm during these update maintenance experiences. My 2015 Genesis is a great automobile and is kept in that state by a Great Dealer and Staff. The Genesis makes it a daily joy to own and operate. More

by Nelson - Brooksville Verified Customer Verified Customer

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I was here for service I brought my car in for its regular scheduled. 40,000 maintenance. I also had to get a new tire and new front brakes. My appointment was scheduled fo I brought my car in for its regular scheduled. 40,000 maintenance. I also had to get a new tire and new front brakes. My appointment was scheduled for 9 a.m. I arrived around 8:30 and I did not leave the dealership until 12. I give the service center of 4-star only because of the long wait over all my experience was pleasant More

by BTANNED875 Verified Customer Verified Customer

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perfect service as always, the advisors at the service department did a great job helping me and making sure that my car was totally taken care of as always, the advisors at the service department did a great job helping me and making sure that my car was totally taken care of More

by psychmontano Verified Customer Verified Customer

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Hyundai service Hyundai of New Port richey has superior Customer service.Not just a high volume dealer,but also a AAA service dept.This is by far the best dealership Hyundai of New Port richey has superior Customer service.Not just a high volume dealer,but also a AAA service dept.This is by far the best dealership i have ever done business with.They are an ABSOLUTE SUPERIOR TIME. More

by rjsmokey13 Verified Customer Verified Customer

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A Customer For Life Time after time I travel from Safety Harbor to New Port Richey just for an oil change when I can easily go somewhere near my home. I do this becaus Time after time I travel from Safety Harbor to New Port Richey just for an oil change when I can easily go somewhere near my home. I do this because of the A+ service I have received at every visit. You guys are amazing!!! More

by JLROMAN1226 Verified Customer Verified Customer

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Terrible Took an appointment because they said it would be a 3 hour wait. Came in for my appointment and still waited 3 hours for an oil change Took an appointment because they said it would be a 3 hour wait. Came in for my appointment and still waited 3 hours for an oil change More

by peter Verified Customer Verified Customer

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Horrible This has been the worse experience I've had with Hyundai of NPR. The Service Advisor has giving me more excuses than trying to resolve the problem iss This has been the worse experience I've had with Hyundai of NPR. The Service Advisor has giving me more excuses than trying to resolve the problem issue or provide me any feed back on the status of my car. I had 20bwait an hour and half for a loaner, when I was dropped off at Herts the gentleman was very helpful and was congratulating me on my new arrival which in fact I'm not pregnant as he told me Kevin told him I was pregnant so he could get me in out a little faster since I was waiting so long. The man was so embarrassed and felt extremely bad. He said he couldn't believe Kevin would tell him that and he was going to address it with him as well. I dont appreciate the service I am receiving from Kevin at all. I want a manager or someone to contact me. I always have my service done at this Hyundai location. More

by REBECCA.SAULSGIVER Verified Customer Verified Customer

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