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Kelly McNichol
Refer Me
Kelly McNichol
Service Manager
Genesis of Englewood powered by Benzel-Busch
25 Grand Ave
Englewood, NJ 07631
17 Reviews
Languages Spoken
English
17 Reviews
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17 Reviews of Kelly McNichol
May 20, 2024
I like this place. It is very nice and clean. People are very kind and professional. Rental car service was also very good. It is very nice and clean. People are very kind and professional. Rental car service was also very good. More
by shleemd1982
Verified CustomerOther Employees Tagged: Cristopher Almanzar, Neysha Ortiz
Helpful 
May 20, 2024
No communication. I waited 4 hours for a 5 k service!! I was told it would take 1-1/2 hours. At 2 and 1/2 hours I had to go and ask for an update. Was told recall was I waited 4 hours for a 5 k service!! I was told it would take 1-1/2 hours. At 2 and 1/2 hours I had to go and ask for an update. Was told recall was done and oil change was finished. At 4 hours I had to again ask about status and went to see the service manager to verbalize how poor the service was. Was given a loaner after 4 hours. Very disappointed More
by LUDUFFY21612
Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz
May 15, 2024
Very friendly there were quick i like the people who work there good luck guys work there good luck guys More
by minajnoub
Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz
May 03, 2024
Great service! Actually had a loaner for me! The work was done in a reasonable time and they got me back in my car in good time. Actually had a loaner for me! The work was done in a reasonable time and they got me back in my car in good time. More
by SEOC
Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz
April 27, 2024
Great. The updates were fantastic. -- including the video of the maintenance of the vehicle. Also the staff was incredibly professional. My wife would like The updates were fantastic. -- including the video of the maintenance of the vehicle. Also the staff was incredibly professional. My wife would like her next car to be a Genesis after her experience. More
by AndersonJAntoine
Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz
April 27, 2024
Disappointed that my car was returned to me dirty otherwise I am happy with the service otherwise I am happy with the service More
by GARBIST
Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz
April 26, 2024
The Genesis Team was very helpful and accommodating. I really appreciate all they did to help I really appreciate all they did to help More
by BOBVALLANIO0249
Other Employees Tagged: Michael Hill, Cristopher Almanzar, Neysha Ortiz
April 25, 2024
They communicated well. Every single step of the way. I didnt feel as if i was annoying them when talking to them - something that other local genesis dealers made me feel a Every single step of the way. I didnt feel as if i was annoying them when talking to them - something that other local genesis dealers made me feel all the time. Hope this is my new home for my GV80 More
by APNDAN
Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz
April 25, 2024
Very professional and focused on costumer service! Cristopher was a pleasure to work with and willing to go the extra mile. Cristopher was a pleasure to work with and willing to go the extra mile. More
by JOSEPHSCARPAMD
Other Employees Tagged: Cristopher Almanzar
April 24, 2024
Chris was very courteous and the whole team was very efficient. The concierge service promptly greeted me upon arrival, and the video made by the mechanic was very helpful. efficient. The concierge service promptly greeted me upon arrival, and the video made by the mechanic was very helpful. More
by willow1210
Other Employees Tagged: Cristopher Almanzar, Neysha Ortiz
