Keith Curran | Page 8
Service Director
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
85 Reviews
Write a Review85 Reviews of Keith Curran
July 21, 2021
When I purchased my new 2021 Aviator there were minor repairs and scratches that Dana agreed to repair. A few weeks later I scheduled to have repairs made. Truck came back with a damaged rim. Made anothe repairs and scratches that Dana agreed to repair. A few weeks later I scheduled to have repairs made. Truck came back with a damaged rim. Made another appointment to fix that repair. Now rim looks worse than before. Been waiting now since 6/16. No callbacks, no return calls. I even contacted Lincoln concierge and they have been unable to get a return call. I am very dissapointed at the service provided to this loyal Lincoln owner. More
July 11, 2021
HorribleLiarsThievesCon Horrible Liars Thieves Con Artists Disrespectful Incompetent Dishonest Unreliable Scammers Unprofessional Lazy Dana Lincoln will gladly a Horrible Liars Thieves Con Artists Disrespectful Incompetent Dishonest Unreliable Scammers Unprofessional Lazy Dana Lincoln will gladly accept your car for repairs, however they keep your car for months without fixing the problem. It can take weeks to get a service appointment. There are never "loaner" cars available Employees will always tell you" I wish I could help you" Employees say "this is not my area" Craigslist offers better service . The reason I did not check any person in particular is because they do not deserve a star. STAY AWAY FROM DANA LINCOLN More
Other Employees Tagged: Steve Riccardone, Jesse Cognetta, John Daly, Ralph Sibbio, Chris Cognetta, Theresa McMahon, Douglas Hansen , John Locher
July 02, 2021
Great service, Sales rep was informative and helpful with the vehicle I wanted. Finance guy is a “good egg” great guy! Thanks Jeff, Hamze, & Ryan the vehicle I wanted. Finance guy is a “good egg” great guy! Thanks Jeff, Hamze, & Ryan More
Other Employees Tagged: Jeff Beyer, Steve Riccardone, Jesse Cognetta, John Daly, Chris Cognetta, Theresa McMahon, Amanda Anderson, Hazem Radwan, Ryan Peters , Hamze
June 30, 2021
Terrible management, charged me 27,218 point for a visit which no service has been performed and the car is under warranty. I am so sorry i have set foot in this dealership since I've been having problems w which no service has been performed and the car is under warranty. I am so sorry i have set foot in this dealership since I've been having problems with the car from the minute I picked it up. 8 months later and the problem is still there. Looking into lincoln buying back the car. More
Other Employees Tagged: Hazem Radwan , Michael Varela
May 31, 2021
Always great service and the staff is very helpful. I definitely would recommend Dana for service. Couldn’t ask for an easier and great experience. definitely would recommend Dana for service. Couldn’t ask for an easier and great experience. More
Other Employees Tagged: Hazem Radwan, Collin Romer , Katiey Choi, Michael Varela
May 29, 2021
Every time I go to Dana everything goes great they are courteous and very fast. Keep up the good work thank you for everything. You are the best courteous and very fast. Keep up the good work thank you for everything. You are the best More
Other Employees Tagged: Hazem Radwan, Collin Romer , Jasmine Jackson
May 18, 2021
Everything was fast and easy. Thanks Mary for the great service. I got the price and truck I wanted. Keep up the great work Dana Ford service. I got the price and truck I wanted. Keep up the great work Dana Ford More
Other Employees Tagged: Jeff Beyer, Steve Riccardone, Mary Graffeo
April 13, 2021
Impeccable customer service from the moment I scheduled my appointment to the moment they delivered the car to me. I used the red cap service and would highly recommend. The service department’s follow up my appointment to the moment they delivered the car to me. I used the red cap service and would highly recommend. The service department’s follow up and up to the minute updates are amazing. More
Other Employees Tagged: Hazem Radwan, Danielle Barbaria , Michael Varela
April 09, 2021
My most recent service appointment on my car was great. They go above and beyond for my car needs. I'm Very happy with Dana Ford. Robert Dimitri They go above and beyond for my car needs. I'm Very happy with Dana Ford. Robert Dimitri More
Other Employees Tagged: Douglas Hansen , Katiey Choi
April 01, 2021
Mary G. Is a great salesperson.Very knowledgeable and Mary G. Is a great salesperson. Very knowledgeable and definitely goes the extra to make it happen! Dana Ford will make a deal and you will leave ha Mary G. Is a great salesperson. Very knowledgeable and definitely goes the extra to make it happen! Dana Ford will make a deal and you will leave happy. More
Other Employees Tagged: Steve Riccardone, Mary Graffeo, Theresa McMahon , Anthony Rivera