Kalei Murri

Joslyn was super helpful with everything I needed. Always very personable and knowledgeable about the cars I was looking into. Always very personable and knowledgeable about the cars I was looking into. More

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Kalei is the best finance manager I have ever met. She is very proactive, always ready to help and ready to walk extra mile to make sure customer gets the best service. I went for a lease transfer, She is very proactive, always ready to help and ready to walk extra mile to make sure customer gets the best service. I went for a lease transfer, she informed me the steps, documents needed on the very first day. As soon as I sent the documents, she immediately started working on my file, kept me posted with every single update and just called me to dealership to sign. I wish her all the best for her future endeavours. More

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Great service, easy to deal with did more than was required, very happy to deal with our sales person Fred he was excellent. All the staff was friendly and very helpful required, very happy to deal with our sales person Fred he was excellent. All the staff was friendly and very helpful More

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Jeff exceeded my expectations in ways that made me feel like I was talking to my Dad. He made me feel safe, cared for, appreciated, and taken care of. Jeff clearly goes above and beyond with all of like I was talking to my Dad. He made me feel safe, cared for, appreciated, and taken care of. Jeff clearly goes above and beyond with all of his customers. I felt respected, valued and appreciated. He is genuine, honest and humble. I have never felt more comfortable in a sales office. He was professional and actually cared about my needs. I will come back in 2 years to trade in my lease, not because the car is amazing, but because the way Jeff made me feel. Quote: “People will not remember what you say to them. They will remember how you made them feel.” I really hope my review will help the management understand the value Jeff possesses cannot be overlooked and is something they need to be very grateful for. You have a rare diamond in Jeff and this cannot be taken lightly. He deserves to be promoted, he deserves to be a sales leader, he deserves to be praised and he deserves recognition and appreciation. I hope my review does not get glossed over with a basic thank you from Management to Jeff. I really hope he receives a reward for his ability to make disabled, neuro-divergent customers feel like they are valued being treated with equality. He didnt know I am high functioning disabled person and didn’t make me feel like I am weird, like I usually feel around sales people. It’s rare for me to experience such a kind person. I wasn’t expecting it. The gift basket was a surprise I wasn’t expecting at at all either. This might be normal to other customers, but to a disabled person, it is extremely rare and deeply appreciated to receive a gift basket. I cherish my experience and hope you get tons of new clients from my 5 star google review. I will forever recommend Nissan because of Jeff. I must also share that Kailei is angelic and her personality is also truly one of a kind. Between the two of them, I felt highly respected and valued. This is a skill you cannot teach people. This is a natural skill for Jeff and Kailei. I won’t go anywhere else for the rest of my life 👏💕 More

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If I could give more stars I would! ! Joslyn was so amazing to work with. She went above a d beyond to make sure I got into a safe reliable vehicle that's also super cute and sassy!! I a ! Joslyn was so amazing to work with. She went above a d beyond to make sure I got into a safe reliable vehicle that's also super cute and sassy!! I absolutely LOVE my new Nissan Kicks! It's the perfect vehicle for my family and I. Joslyn made the whole car buying process a pleasure. She explained all of options so clearly and helped me make the best choice for my new car!!! I highly highly recommend Joslyn and her team at St. Catharines Nissan!!! Thank you for everything Joslyn, you are amazing ❤️ More

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My "never-ending car search journey" finally came to an end! I had the pleasure to work with Joslyn, Kalei and Christopher. As a newcomer to this Canada who could not check off all the boxes, this amazing end! I had the pleasure to work with Joslyn, Kalei and Christopher. As a newcomer to this Canada who could not check off all the boxes, this amazing team made the impossible - possible. They seamlessly bundled professionalism, expertise and service to ensure maximum customer satisfaction. I drove off with my car within a very strict timeline but my relationship with St. Catharine's Nissan will continue. Looking forward to working with them in the future. 10/10 recommend! More

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Kevin was perfect from the start until the finish details, he is nice fun and made everything so easy going for us. Really recommend Kevin! We were happy to close the deal with him! details, he is nice fun and made everything so easy going for us. Really recommend Kevin! We were happy to close the deal with him! More

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Everyone at the dealership are friendly and very helpful and took the time to explain when the vehicle would e in at your dealership. and took the time to explain when the vehicle would e in at your dealership. More

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Very friendly. Very welcoming. Asked for a certain sales person and they were found immediately. Had put in an inquiry as to what I was looking to spend to Joslyn Very welcoming. Asked for a certain sales person and they were found immediately. Had put in an inquiry as to what I was looking to spend to Joslyn Smith on a Saturday, June 29th at very close to 5:00pm. She promised to look into my request and give me a call on Monday . As promised 1:46pm. had something that I might wish to test. By 2:30pm I was at the dealership and test driving the 2023 Kicks. By 3:00 I was buying the car. Just picked it up today Aug. 3rd at 10:00am. Joslyn Smith was a lovely person to buy from. Kalei Murri made sure that all the t's were crossed and the i's dotted with the paperwork for Insurance. Very nice experience. More

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We enjoyed dealing with this Nissan dealership. Joslyn was very knowledable & professional from purchase to delivery. She made it an enjoyable experience & we are very grateful. Joslyn was very knowledable & professional from purchase to delivery. She made it an enjoyable experience & we are very grateful. More

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