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Justin Ernst
Justin Ernst at Family Toyota of Burleson
Refer Me

Justin Ernst | Page 3

Family Service Advisor

Family Toyota of Burleson

801 S Burleson Blvd
Burleson, TX 76028

Contact Me
5.0
103 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

12 yrs, 6 mos

5.0

103 Reviews

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103 Reviews of Justin Ernst

July 19, 2023

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Employee Rating

Always great customer service , polite, they keep you informed. Other dealers could learn a lot from Family Toyota More

by paulette.king
Service Price Transparency
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Recommend Dealer
Yes
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Jul 19, 2023

Family Toyota of Burleson responded

Thank you for your fantastic review. We're happy to learn you had an informative, polite, and great experience with our team. Please let us know if you have any questions about the services you received here at Family Toyota of Burleson.

July 08, 2023

Dealership Rating
Employee Rating

Service rep was great, and manager even rode with me to ID a dash rattle. All done by lunch. The waiting area is as comfortable as they come. More

by alan8630
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice

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Jul 09, 2023

Family Toyota of Burleson responded

Thanks for the five-star review. We are happy to learn our Service Department was able to meet all your needs and provided a comfortable waiting room. We hope you continue to choose Family Toyota of Burleson for all your automotive needs. Take care!

June 25, 2023

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Employee Rating

Great service. . renewed our confidence and trust in this dealership by them fixing our car that apparently not serviced correctly the first time… We were forced to More

by mmjk60
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice

Helpful
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Jun 26, 2023

Family Toyota of Burleson responded

Hello, thank you for sharing your feedback and for leaving us a positive review. We appreciate you for trusting our accommodating Service Team at Family Toyota of Burleson with your vehicle. Please don't hesitate to reach out to us whenever needed.

June 24, 2023

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Did an Excellent job. Had Fast service. Very friendly staff. They were very busy but got to my vehicle quickly More

by Crissie
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Recommend Dealer
Yes
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Jun 25, 2023

Family Toyota of Burleson responded

Hello Crissie, we are excited to read that our Service Team was quick and friendly ensuring you had a great experience. Thank you for your excellent review and for trusting us with your vehicle. We are here if you need any further assistance here at Family Toyota of Burleson.

June 17, 2023

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Employee Rating

No problems with service department my service representative was excellent. Looked after my case very well. Went above and beyond expectations. More

by cmaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice , Alex 1857

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Jun 18, 2023

Family Toyota of Burleson responded

Thanks for the five-star review. We're happy to learn our Service Department went above and beyond your expectations. If you have any more automotive needs please stop by Family Toyota of Burleson.

June 05, 2023

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Employee Rating

Great people, and service, as always. My third visit. I would like to get my windshield calibrated, they did not have the ability to do it when I had a new windshield installed. More

by Cws2589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Sheffield, Estefania Molinares, Lindsey Sutton , Paige Douberly, Nastassia Justice , Donald Mahand

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Jun 06, 2023

Family Toyota of Burleson responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Family Toyota of Burleson was able to provide great service for your vehicle during your visit. We thank you for your business.

June 02, 2023

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If you are looking for a dealership Top notch this is your place! They check all the boxes you feel like family just like the name! Thank you for a 1st class experience. More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice

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Jun 03, 2023

Family Toyota of Burleson responded

Hi Bev, thank you for your kind feedback! We are ecstatic to learn that you had a top-notch experience with our Sales Team at Family Toyota of Burleson and it was our pleasure to help. We welcome you back anytime.

Jun 03, 2023

Family Toyota of Burleson responded

Hi Bev, thank you for your kind feedback! We are ecstatic to learn that you had a top-notch experience with our Sales Team at Family Toyota of Burleson and it was our pleasure to help. We welcome you back anytime.

May 26, 2023

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Employee Rating

They took care of the recommended maintenance quick. I highly recommend this place. People here are friendly. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice

Helpful
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May 27, 2023

Family Toyota of Burleson responded

Thanks for trusting our Service Team with the maintenance needs of your vehicle, Rick. We value your business and recommendation here at Family Toyota of Burleson, and we would love to do business with you again.

May 25, 2023

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Employee Rating

Friendly staff. Very clean and well taken care of facility. Service is done in a reasonable time. Will be back again. More

by danielstarr2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 26, 2023

Family Toyota of Burleson responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Family Toyota of Burleson was very friendly and provided a clean facility. We thank you for your business.

May 24, 2023

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Employee Rating

Very nice and courteous to the old captain. Darned beautiful sales girls too! Shall return More

by jphoff69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Sutton , Nastassia Justice

Helpful
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May 24, 2023

Family Toyota of Burleson responded

We are thrilled to know that you had such a pleasurable experience with us at Family Toyota of Burleson. Thank you so much for your delightful 5-Star review. Take care.

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