Dealership Experience
17 yrs, 6 mos
Industry Experience
17 yrs, 6 mos
Languages Spoken
English
63 Reviews
Write a Review63 Reviews of Justin Astrin
March 23, 2019
Death and Life My 2007 Prius from Dayton Toyota with regular maintenance and 129,000 miles had sudden appearance of engine warning lights - within 24 hours was told My 2007 Prius from Dayton Toyota with regular maintenance and 129,000 miles had sudden appearance of engine warning lights - within 24 hours was told that major repairs were needed and was not worth fixing. In case that would be the outcome, we looked briefly at a new Prius with Justin Astrin that day and after discussion at home, etc. came back two days later and bought a new Prius LE with AWD and safety features not available on a used one we were also considering. Although we would have been happier to get some more tradein value to the old Prius, our experience with Justin and Dayton Toyota was excellent. More
March 20, 2019
Scheduled checkup As my car reached its 20,000+ scheduled checkup, I took it to Dayton Toyota for service. Although I did not have an appointment, the service was quick As my car reached its 20,000+ scheduled checkup, I took it to Dayton Toyota for service. Although I did not have an appointment, the service was quick and efficient. The results of the checkup were explained to me as were future recommendations. Everyone was courteous and helpful. Only one recommendation - because I have a bike rack on my RAV4, I couldn’t have a car wash. Would have loved at least a partial car wash. More
March 19, 2019
I will definitely recommend this dealership. Employees are very knowledgeable, friendly, helpful and seem to genuinely care about their customers happiness with the Toyota brand. Toyota is lucky Employees are very knowledgeable, friendly, helpful and seem to genuinely care about their customers happiness with the Toyota brand. Toyota is lucky to have these employees representing their brand. More
Other Employees Tagged: Paul Cifaldi , Brian Hyneman
March 14, 2019
Excellent Sales and Service but not finance experience Justin our Salesman was very well informed and easy to deal with. Second car we have purchased with him and would be more than happy to deal with him Justin our Salesman was very well informed and easy to deal with. Second car we have purchased with him and would be more than happy to deal with him again. While the Financing portion of the process went very quickly (Note; last time was a very very long process) it was definitely too much of a hard sell to purchase the upgrade packages. The Finance person (Believe his name was Jason) actually challenged us asking "How much do you spend when you go out for dinner" to almost make us feel like we waste our money on other things as opposed to adding the upgrades. A real turnoff after a great experience with Justin. More
Other Employees Tagged: Jason Perschetz
February 01, 2019
Justin Astrin was a pleasure to work with I would definitely recommend our sales representative, Justin Astrin, to my family and friends, and I look forward to coming back to Dayton Toyota for I would definitely recommend our sales representative, Justin Astrin, to my family and friends, and I look forward to coming back to Dayton Toyota for my next car purchase. More
January 15, 2019
Oil Change Fast and excellent service. The service representatives were good about communicating through the whole process. I received text messages with updates Fast and excellent service. The service representatives were good about communicating through the whole process. I received text messages with updates which was very convenient. More
January 03, 2019
Satisfied Very pleased with service and professionalism. Customer service was well versed and candid. I will definitely advise others of the service I received Very pleased with service and professionalism. Customer service was well versed and candid. I will definitely advise others of the service I received and will continue to come back for service on my vehicle. More
December 30, 2018
Seamless buying experience Justin was excellent in his presentation and knowledge of the car and was very professional. Omar was friendly and thorough with the financial paperwo Justin was excellent in his presentation and knowledge of the car and was very professional. Omar was friendly and thorough with the financial paperwork process. More
Other Employees Tagged: Omar Garcia
December 14, 2018
New car The process of purchasing a new vehicle was made seamless and stress free my required needs were addressed and the requirements were quickly accomplis The process of purchasing a new vehicle was made seamless and stress free my required needs were addressed and the requirements were quickly accomplished and the car was clean More
November 28, 2018
Black Friday Deal I think the dealership is a very good one. The 3 people I spoke with were very professional. I did not feel pressured at all. I will say one thing. I think the dealership is a very good one. The 3 people I spoke with were very professional. I did not feel pressured at all. I will say one thing. I ended up paying $1,760 more than I wanted or needed to. For me to recommend a dealership I want to leave feeling like the deal was awesome, and I accomplished what I needed to. The sales people needed to ask me some questions about my truck sales history, that a piece of paper or computer can not tell. I have bought nothing but new for close to 20 years. I purchased used for I feel the depreciation of new trucks are so different today. I had a 2010 Tacoma and I would have went to Langhorne Pa to buy my 3rd one in a row. Instead I was going to buy another brand and was only doing a dry run on Black Friday to see what a deal was. I had one until I was told we had reached a wall. I liked the salemen and I decided to continue for I loved this truck, with all the added package items and color. I gave up some of my savings to get the extendecd warrenty, and I knew the cost. First time I ever purchased one. If I had gotten the deal I wanted, I may have purchased another vehicle for my wife. More
Other Employees Tagged: Paul Cifaldi, Omar Garcia