Justin Astrin | Page 2

Omar was very patient and helpful with us, He goes above and beyond for his customers and tries to help as much as possible. He get me the best price, Lowest Than it was supposed to be, I wish I bought my f and beyond for his customers and tries to help as much as possible. He get me the best price, Lowest Than it was supposed to be, I wish I bought my first car here, we will be back soon, I definitely recommend this dealership More

Helpful 1

Report | Print

Car buying experience during Pandemic This transaction differed in many ways because of the Covid-19 protocols. I reached out to Manager Ralph by phone and he was extremely nice and accomm This transaction differed in many ways because of the Covid-19 protocols. I reached out to Manager Ralph by phone and he was extremely nice and accommodating . We were offered fair pricing without negotiation and a seamless transaction with the help of salesperson Justin. They ensured the paperwork was done prior to arrival and had every detail perfectly arranged.The dealership is almost 2 hours from my house but I will definitely consider their services for future purchases.They were very eager to ensure my total customer satisfaction and followed up after transaction was complete. A very pleasant Car buying experience especially considering the circumstances. More

Helpful 0

Report | Print

Recall on airbag Had airbag recall vehicle was completed within time as told.I would recommend your shop to family and friends nothing else to say happy holidays Y Had airbag recall vehicle was completed within time as told.I would recommend your shop to family and friends nothing else to say happy holidays Y More

Helpful 0

Report | Print

Excellent and Personalized Service The service is always excellent at Dayton Toyota. We have been coming here for years for all our cars that we either purchased or leased. I find the The service is always excellent at Dayton Toyota. We have been coming here for years for all our cars that we either purchased or leased. I find the technicians who work on the cars extremely knowledgeable and the cars are always kept in touch shape. The service staff who greet and direct cars upon entering the service garage are always polite and helpful. A special shout out to Jyoti Restrepo. We have dealt with Jyoti before with our cars. She is a model employee and should be recognized for her superb customer service skills. She goes out of her way to demonstrate patience to a middle age lady like me when explaining things and is extremely knowledgeable. I hope that you appreciate what a gem you have in her because she is the front end to your business and shines such a positive light on Dayton Toyota. More

Helpful 0

Report | Print

Resolved issue with complete satisfaction. I had a tech issue with my new purchase and Paul Cifaldi and Ralph Ruggiero resolved the problem. It was handled professionally and most importantly I had a tech issue with my new purchase and Paul Cifaldi and Ralph Ruggiero resolved the problem. It was handled professionally and most importantly I would highly recommend this dealership without hesitation. Thank you! More

Helpful 0

Report | Print

all Was very good Everyone was very courteous and helpful. The service advisor was very nice and kept me informed of the process. Explained the service performed in d Everyone was very courteous and helpful. The service advisor was very nice and kept me informed of the process. Explained the service performed in detail was service was completed. Everyone in the dealership was very nice and kind to everyone that was waiting during the service. More

Helpful 0

Report | Print

Best Car Buying Experience This was one of the best car buying experiences we've ever had. Everything went smoothly, from test drive to signing on the dotted line. Everyone wa This was one of the best car buying experiences we've ever had. Everything went smoothly, from test drive to signing on the dotted line. Everyone was helpful, professional and courteous, from the salesman to our financial services manager. Paul and Omar were the best and made our buying experience a pleasure. We look forward to our next car buying experience at Dayton Toyota, and will certainly recommend them to anyone looking to purchase a vehicle. More

Helpful 0

Report | Print

Always a great experience with Justin Astrin Service is great, as usual. Meeting with and discussing my options with Justin Astrin makes me realize that there is no other salesman I would rather Service is great, as usual. Meeting with and discussing my options with Justin Astrin makes me realize that there is no other salesman I would rather deal with than him. He is always available for us when we need him. Thanks! More

Helpful 0

Report | Print

Tyre rotation story After tyre rotation, local technical team not take any responsible for tyre alligement, they ask momey for that, before tyre rotation no issue of After tyre rotation, local technical team not take any responsible for tyre alligement, they ask momey for that, before tyre rotation no issue of alligment. More

Helpful 0

Report | Print

Death and Life My 2007 Prius from Dayton Toyota with regular maintenance and 129,000 miles had sudden appearance of engine warning lights - within 24 hours was told My 2007 Prius from Dayton Toyota with regular maintenance and 129,000 miles had sudden appearance of engine warning lights - within 24 hours was told that major repairs were needed and was not worth fixing. In case that would be the outcome, we looked briefly at a new Prius with Justin Astrin that day and after discussion at home, etc. came back two days later and bought a new Prius LE with AWD and safety features not available on a used one we were also considering. Although we would have been happier to get some more tradein value to the old Prius, our experience with Justin and Dayton Toyota was excellent. More

Helpful 0

Report | Print