Joshua Smith
Joshua Smith at Honda of Ames
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Joshua Smith | Page 3

Service Manager

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

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4.6
154 Reviews

Dealership Experience

12 yrs, 10 mos

Industry Experience

13 yrs, 6 mos

4.6

154 Reviews

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154 Reviews of Joshua Smith

December 25, 2022

Dealership Rating
Employee Rating

They were very good at getting me in to have 4 new tires and alignment. Asked if they had time to do a 30,000 mile service on my vehicle. They completed it and was on my way. More

by randalaglade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Dec 26, 2022

Honda of Ames responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Ames; we look forward to having you as one of our valued customers for many more years to come.

November 17, 2022

Dealership Rating
Employee Rating

It a good dealership I would recommend it to anyone who need a vehicle to them More

by petersonbrenta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2022

Honda of Ames responded

Thanks for your feedback on your recent visit to Honda of Ames. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

October 24, 2022

Dealership Rating
Employee Rating

Very friendly dealership. Took a little longer than expected but they are always very busy….. which is a good sign. More

by TONY.GUSTAFSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2022

Honda of Ames responded

Thank you for choosing Honda of Ames. Your feedback and rating mean a lot to us. We're glad we were able to help, Tony, and we hope to see you again!

July 28, 2022

Dealership Rating
Employee Rating

Always a great experience. Eaxh and every time we are there whoever is helping us has great customer service. More

by SHANE.RADER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 29, 2022

Honda of Ames responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 01, 2022

Dealership Rating
Employee Rating

Great service, friendly staff. Mel and his team go above and beyond to take care of their customers. More

by Mrceboothe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 05, 2022

Honda of Ames responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Ames!

June 02, 2022

Dealership Rating
Employee Rating

I’ve been coming here for about ten years, and service is always competent and friendly. More

by CRMCCLURE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 02, 2022

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and look forward to seeing you again soon!

May 08, 2022

Dealership Rating
Employee Rating

The service I get at Nissan Honda of Ames is top- rate. I have worked with both Jeff S and Mel G and they are both knowledgeable and extremely helpful. More

by MANGELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 09, 2022

Honda of Ames responded

Thanks for sharing your thoughts about your experience with Honda of Ames. We appreciate your business and hope to see you again soon!

January 30, 2022

Dealership Rating
Employee Rating

I always encounter very courteous service attendants both over the phone and in person at my local Honda Dealership, 30 plus years! More

by SOOSHEILA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 30, 2022

Honda of Ames responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Ames!

December 29, 2021

Dealership Rating
Employee Rating

What makes a good dealership an excellent dealership in my mind, is the service department. I have been coming to Honda of Ames since I purchased my first Honda Accord, 1990 DX. Since then, I have purchase More

by Steven R Alt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 30, 2021

Honda of Ames responded

Steven, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 27, 2021

Dealership Rating
Employee Rating

Honda of Ames was very friendly and helpful — they were able to provide a replacement key when we lost the only key for the vehicle. Their service was very prompt and they also repaired a recall item free More

by agn
Recommend Dealer
Yes
Dec 27, 2021

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Ames. Please don't hesitate to reach out if you need anything else.

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