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Joshua Smith
Joshua Smith at Honda of Ames
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Joshua Smith | Page 2

Service Manager

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

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4.6
154 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

13 yrs, 5 mos

4.6

154 Reviews

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154 Reviews of Joshua Smith

May 29, 2023

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Employee Rating

They got to the problem of the car horn fandomly going off. Very courteous through the whole process. More

by araagr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Searcy, Nathan Ryan, Jason Goodman

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May 30, 2023

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

May 04, 2023

Dealership Rating
Employee Rating

They take care of everything I need. Always making sure to point out things I might've missed. Such a pleasure to work with. More

by KAS0529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

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May 04, 2023

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

April 24, 2023

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Employee Rating

Service quick and everyone was friendly and attentive. Waiting area is comfortable and clean. Much appreciated. More

by SARLATDUBOIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley, Jonathan Ballard

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Apr 25, 2023

Honda of Ames responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

April 14, 2023

Dealership Rating
Employee Rating

Job completed in Time. Not collect amount for not service Please continue your work for every one More

by edwinswamikannu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 16, 2023

Honda of Ames responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

April 08, 2023

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Employee Rating

Great people working for you and great dealership . I thank the good Lord for all of you. More

by SWEETSBIONDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Clark

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Apr 09, 2023

Honda of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2023

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Employee Rating

I drive to Ames because I have always had a good experience with this dealership, from purchasing to servicing. I have tried a local dealership owned by the same group for servicing this car, but t More

by BradL
Recommend Dealer
Yes

Other Employees Tagged: John Pulver, Kyle Clark, Nathan Ryan, Tracy Miller

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Mar 27, 2023

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

March 01, 2023

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Employee Rating

Prompt service and good explanation of all options and costs we given and completely clear. More

by JohnDeb
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Service Communication
Recommend Dealer
Yes
Helpful
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Mar 02, 2023

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 09, 2023

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Employee Rating

Always professional, staff works with me to get an appointment that works for me. Answers my questions. More

by dlwatson9320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hebrink, Jonathan Ballard, Eric Fritz, Tom Albers

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Feb 09, 2023

Honda of Ames responded

We are very happy to hear provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2023

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Employee Rating

Always great service! Mel and team are always on top of things. We bought our last vehicle there partly due to knowing how good the service side is. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Searcy, Melvin Gawley, Jonathan Ballard

Helpful
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Jan 15, 2023

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Steve, and it's great to hear about your excellent experience here at Honda of Ames.

January 11, 2023

Dealership Rating
Employee Rating

Schedule is efficient and on time. Services are very good and reliable. I trust their skills and genuine parts. More

by TSUNYAOKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

Helpful
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Jan 12, 2023

Honda of Ames responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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