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Joshua Muir
Joshua Muir at INFINITI Stuart
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Joshua Muir | Page 3

General Manager

INFINITI Stuart

3970 SE Federal Hwy
Stuart, FL 34997

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4.4
27 Reviews

Industry Experience

20 yrs, 9 mos

4.4

27 Reviews

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27 Reviews of Joshua Muir

December 15, 2023

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Employee Rating

Joshua was fair in negotiating a price for the car and was willing to take a deposit so I could buy the car from Lemage that has been my salesman for 5 years. There was no pressure to buy today. 1st class More

by ERICFINKEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Limage Succes, Whitney Robinson, Mario Murgado JR

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Dec 15, 2023

INFINITI Stuart responded

Thank you for sharing your experience with us, Eric! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Carlos Gonzalez General Manager (772) 254-8222

December 11, 2023

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Employee Rating

I loved working with Pedro and Matt! They were amazing! They helped me get what I wanted and were so courteous and talked me through everything! More

by mb2casting
Recommend Dealer
Yes

Other Employees Tagged: Joshua Muir

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Dec 11, 2023

INFINITI Stuart responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Pedro and Matt were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 01, 2023

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Employee Rating

We love our new QX60. Austin & Josh were exceptional. Austin spent time with us helping to choose a right vehicle and he had great knowledge about all models, plus he gave More

by eviens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Robinson

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Dec 02, 2023

INFINITI Stuart responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 01, 2023

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Haven’t made my first payment and car is not drivable. Wish I would have did better research. More

by maritimestar18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Austin Robinson

Helpful 1
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Dec 01, 2023

INFINITI Stuart responded

We understand the inconvenience you've experienced, and we are here to help. There are various factors that can contribute to this issue, and we apologize for any inconvenience this has caused. Your satisfaction is important to us, and we are committed to resolving this situation promptly. Please contact our service team so we can address the problem and find a satisfactory solution. We value your feedback and hope to regain your trust by making this right. Thank you for bringing this to our attention. Carlos Gonzalez General Manager Infiniti Stuart

December 01, 2023

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Employee Rating

I had a good experience buying my 2019 Hyundai Tucson. The sales staff was knowledgeable and very friendly. I would recommend this dealership to my friends and family. More

by DMCabana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Amador

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Dec 03, 2023

INFINITI Stuart responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carlos Gonzalez General Manager (772) 254-8222

November 29, 2023

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Ricky the salesman is the best part of the experience I appreciate Wesley and his professionalism More

by Volkswagen
Recommend Dealer
Yes

Other Employees Tagged: Joshua Muir

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Nov 30, 2023

INFINITI Stuart responded

It's great to hear that Ricky was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Carlos Gonzalez General Manager (772) 254-8222

November 16, 2023

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Employee Rating

I was pushed through the finance portion and felt things were not explained well. Also the add on fees seem to be ridiculous More

by lumiriamcorp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pedro Sanchez

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Nov 16, 2023

INFINITI Stuart responded

We are truly sorry to hear about your recent experience with our finance department, and we appreciate you taking the time to provide us with your valuable feedback. It is always our goal to ensure that each of our customers feels informed and comfortable throughout every step of the purchasing process, so we deeply regret that we fell short of your expectations in this regard. We understand the importance of clear and thorough explanations when it comes to the financial aspect of buying a vehicle, and we want to assure you that we are committed to addressing any issues that may have contributed to your dissatisfaction. It is important to us that our customers feel confident in their understanding of the financing terms and any associated fees, and we deeply regret that we did not meet this standard during your recent visit. Once again, we apologize for the inconvenience and frustration you experienced during your recent visit, and we sincerely hope to have the opportunity to make amends and regain your confidence in our dealership. Thank you for bringing this matter to our attention, and we look forward to the possibility of speaking with you to discuss your feedback in more detail. Best regards, Carlos Gonzalez General Manager Infiniti Stuart

Nov 19, 2023

lumiriamcorp responded

I found several things with the car that were not disclosed as well. Not happy with the overall experience

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