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Whitney Robinson
Whitney Robinson at INFINITI Stuart
Refer Me

Whitney Robinson

Service Advisor

INFINITI Stuart

3970 SE Federal Hwy
Stuart, FL 34997

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4.8
264 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

4.8

264 Reviews

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264 Reviews of Whitney Robinson

June 02, 2024

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Employee Rating

Fast and good service, friendly people clean place , they make me feel like home and happy More

by JOHNONEIL27
Service Price Transparency
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Recommend Dealer
Yes
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Jun 03, 2024

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

May 29, 2024

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Employee Rating

This dealership has taken 3 days to replace a water hose on my car. I could have done it myself. More

by ANTHONY.ALLYN
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ross Fitzsimmons

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Jun 02, 2024

INFINITI Stuart responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, Anthony, and it's disappointing to learn that we missed the mark here. Joshua Muir General Manager (772) 254-8222

May 26, 2024

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Employee Rating

Whitney is very professional and she is the only reason I use Infiniti of stuart for service. More

by ERICFINKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Muir

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May 29, 2024

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

May 25, 2024

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Employee Rating

The customer service was excellent. First time at this dealership and the experience was exceptional. More

by Chrisbaronoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Orr, Ross Fitzsimmons

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May 29, 2024

INFINITI Stuart responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

May 24, 2024

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Employee Rating

Whitney is the best she has great customer service and is always going the extra mile to help More

by JOHNSALVAGGIO17
Recommend Dealer
Yes
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May 29, 2024

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

May 23, 2024

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Employee Rating

I have found Whitney to knowledgeable, responsive and honest in her dealings with me as a customer and a person. Joy to work with. Always returned phone calls or texts. More

by benr03898
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2024

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

May 19, 2024

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Employee Rating

Always great service. The people are always friendly and offer great snack options while you wait More

by CHERILUS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Orr, Ross Fitzsimmons

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May 20, 2024

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI Stuart, we look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

May 10, 2024

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Employee Rating

Whitney does not returns calls. She tried to sell me tires I did not need. This is the fourth infinity I have owned but I think it will be the last. More

by YAS8922
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Workmanship
Service Time
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Recommend Dealer
No
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May 11, 2024

INFINITI Stuart responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joshua Muir General Manager (772) 266-7590

May 10, 2024

Dealership Rating
Employee Rating

The service was smooth as well as being told I needed new tires. It took about two hours and the service agent was terrific More

by BOSHAJSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2024

INFINITI Stuart responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Ross Fitzsimmon Service Manager (772) 254-8222

May 02, 2024

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Employee Rating

The service was too expensive but the staff were very nice and professional. I don’t think I will go back to that place anymore. More

by Herby R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeffrey Orr , Scott O'Keefe

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May 05, 2024

INFINITI Stuart responded

Herby, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Carlos Gonzalez General Manager (772) 254-8222

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