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Joshua Fernandez
Joshua Fernandez at Greenway Kia East
Refer Me

Joshua Fernandez | Page 4

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.6
43 Reviews
4.6

43 Reviews

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43 Reviews of Joshua Fernandez

March 11, 2024

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Employee Rating

I had an appt and the service was on time. Provided excellent service. Time efficient in completing service More

by Kia4Elaine!
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 12, 2024

Greenway Kia East responded

We're glad to know that you had a timely and efficient service experience at Greenway Kia East! We appreciate your positive feedback. Safe travels until we see you next time!

March 11, 2024

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The best Best kia dealers in central florida Exelent service and facility Good good good More

by Siulmarrero
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

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Mar 12, 2024

Greenway Kia East responded

We appreciate your kind words! Thanks for choosing Greenway Kia East.

March 11, 2024

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Service department needs to learn how to call people back and to schedule appointments when they order parts More

by Ericchloey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gina Carpio, Carlos Alejo, Shelby Bishop, Mathew Westberg, Hector Rodriguez

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Mar 13, 2024

Greenway Kia East responded

I'm sorry to learn about your experience with our service department. We strive to keep our customers updated and informed about scheduling, so it's disappointing that we didn't meet those expectations this time around. I will share this feedback with my team and I invite you to reach out if there's anything else you'd like to discuss at this time. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

March 11, 2024

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Very friendly people and nice in general It is where I would come and take my car More

by bktorres61
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

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Mar 11, 2024

Greenway Kia East responded

We are so happy that our Greenway Kia East team earned your five stars. Thanks for taking the time to leave us a review!

March 03, 2024

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He was able to explain what the Synthetic Oil was, and was quick with his work and understood what needed to be. More

by HOWLINGWOLVES04
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

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Mar 04, 2024

Greenway Kia East responded

We're glad to know our team at Greenway Kia East was able to provide you with a quick and informative service experience. We appreciate your feedback!

March 01, 2024

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I took my car in to lookat a defective radio and two recalls. Recalls were done and I will get a new radio soon. Just waiting on the dealership to call for a new appointment to get the radio replaced. More

by frankakadar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 03, 2024

Greenway Kia East responded

Frank, it's great to know that we could assist with your recalls at Greenway Kia East. We'll be in touch soon about the radio replacement appointment. Thanks for your patience!

February 28, 2024

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Not completely pleased. They didn't told me my wipers water was low and my coolant was low also. More

by WFRET29
Recommend Dealer
No

Other Employees Tagged: Joshua Fernandez

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Feb 29, 2024

Greenway Kia East responded

We strive to deliver thorough and communicative service so it's disappointing to see we let you down. It's never our intention to inconvenience our customers and I'd like to do what I can to improve your experience. If you're willing to speak with me, please feel free to reach out when you have a moment. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

February 25, 2024

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I give a rating of excellent, depending on how well the service advisor treats me. More

by MY3DGZS
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

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Feb 26, 2024

Greenway Kia East responded

Thank you for the review! We hope to see you again at Greenway Kia East!

February 25, 2024

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The staff was friendly and courteous Joshua answered any questions I had My favorite place to go with any issue concerning my car More

by CYNTHIAB0
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

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Feb 26, 2024

Greenway Kia East responded

We're so glad to know that Joshua and the rest of our team at Greenway Kia East could assist with your car concerns. Thanks for choosing us as your go-to place, we appreciate it!

February 24, 2024

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The employees were friendly and helpful. My vehicle was ready in less time than I expected. More

by SMEIER0412
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

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Feb 25, 2024

Greenway Kia East responded

we are happy to hear your experience was quick and our team was helpful! Thank you for leaving Greenway Kia East a five-star review.

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