Mathew Westberg
Mathew Westberg at Greenway Kia East
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Mathew Westberg

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.4
16 Reviews
4.4

16 Reviews

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16 Reviews of Mathew Westberg

May 01, 2024

Dealership Rating
Employee Rating

Good service take faster rapid devices friend place excellent Communication I recommend a friend 5,star More

by BLENDARTURNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Greenway Kia East responded

We're delighted to know you had a 5-star experience at Greenway Kia East! Your recommendation means the world to us. Thanks for your support and we look forward to serving you again in the future!

April 29, 2024

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Employee Rating

Worked as quick as they could by overnight shipping a part, helped me get warranty coverage which was extremely helpful. More

by MATTHEWMURPHY
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2024

Greenway Kia East responded

Matthew, we're glad to know our team at Greenway Kia East was able to assist you efficiently and help with your warranty coverage. Thanks for sharing your experience!

April 29, 2024

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Employee Rating

They did a beautiful job installing the trim that was damaged during previous service appointment. More

by SHEILABERTS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo

Apr 29, 2024

Greenway Kia East responded

Sheilaberts, thank you for sharing your support of Greenway Kia East!

April 28, 2024

Dealership Rating
Employee Rating

I have nothing to complain about communication was good from start to finish thank you. More

by JRODZ0925
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo , Juan

Apr 29, 2024

Greenway Kia East responded

Thank you for your confidence in Greenway Kia East, and for your business. We are grateful to have you as a customer!

April 26, 2024

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Great service! Very friendly people, easy to talk and helpful. 100000 miles warranty is the best warranty. More

by MARISSA7
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2024

Greenway Kia East responded

Marissa, we're delighted to know you found our service great and team-friendly at Greenway Kia East. Thank you for the review!

April 25, 2024

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Employee Rating

Great customer service,Mat is great and very communicative ,he answer all our concern ,always greeting people and with a smile More

by eriosderuiz
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Simon I give him 5 stars

Apr 25, 2024

Greenway Kia East responded

We're delighted to know that you had a positive experience with Mat at Greenway Kia East. We appreciate your feedback and we'll make sure to pass along your kind words!

April 25, 2024

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Employee Rating

Happy with the service I received my consultant always kept me in the loop on what was going on Kia top notch company More

by sabatfreddy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Greenway Kia East responded

Freddy, we're glad to know you had a positive experience with our team at Greenway Kia East. Keeping customers informed is important to us! Thanks for the review and your support.

April 25, 2024

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Employee Rating

Employees are courteous and helpful. Service department was professional and got back with me on a timely basis as they said. More

by mackinaw110
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Greenway Kia East responded

We're glad to know our team at Greenway Kia East provided you with courteous and professional service. Thank you for your positive feedback!

April 20, 2024

Dealership Rating
Employee Rating

Greenway Kia East is one of the biggest ripoff’s I’ve seen. $130 for oil change and “32 point inspection”. I assume I got the oil and filter. They wouldn’t do a tire rotation because of a nail in the tre More

by STEVENAFULLER
Service Price Transparency
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Recommend Dealer
No
Apr 22, 2024

Greenway Kia East responded

Steven, thank you for sharing your feedback on our service and sales department. It's important that our customers feel they are receiving a thorough service and it seems we've fallen short in this instance. Honesty is important to us, so we will be sure to discuss this with our team to make improvements for the future in our sales and service departments. If you are willing, would you please reach out to me directly so we can address these concerns directly with you and work towards resolving them appropriately? Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

April 17, 2024

Dealership Rating
Employee Rating

Always give great service. Shelby, Carlos and Matt make sure their guests are informed and leave happy. More

by LYNN IGLESIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Shelby Bishop

Apr 17, 2024

Greenway Kia East responded

Lynn, we're delighted to know that Shelby, Carlos, and Matt provided you with great service at Greenway Kia East. We appreciate your feedback!

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