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Josh Pippin

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Josh Pippin

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Josh Pippin | Page 3

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9

55 Reviews

Overview Reviews (55) Inventory (372)

4.9

55 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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55 Reviews of Josh Pippin

April 10, 2024

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Employee Rating

We have purchased vehicles from Jim Norton for 25 years. They continue to take great care of our cars. It’s all about the quality of work and most of all, trust. I always request to work with Josh Pippin a They continue to take great care of our cars. It’s all about the quality of work and most of all, trust. I always request to work with Josh Pippin as my Service Advisor. He has proven to be fair, knowledgeable and trustworthy relative to taking great care of our cars. More

by mdemp60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Josh's service excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer and we look forward to working with you for many more years to come! Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Employee Rating

Very friendly, very helpful. They keep you informed and are very efficient. I am always happy with the service. They keep you informed and are very efficient. I am always happy with the service. More

by DONNADSWAFFAR

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Apr 03, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service! Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Very professional. My service advisor was also very polite and professional. I would not hesitate to recommend. My service advisor was also very polite and professional. I would not hesitate to recommend. More

by SADAIR1864

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 03, 2024 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

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Employee Rating

While the Technician is working on the car he/she Notifies and sends a video on to the owner for review. This seems to streamlines the repair process. Notifies and sends a video on to the owner for review. This seems to streamlines the repair process. More

by Liz

Verified Customer

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us, Liz! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

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The service experience was great. Everything was performed in a timely manner. Service advisor was very accommodating. Everything was performed in a timely manner. Service advisor was very accommodating. More

by SCOTTSWINDELL

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Helpful 0

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated, Scott! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

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Extremely pleasant experience with everyone that was involved in getting my Tacoma back on the road. Thanks involved in getting my Tacoma back on the road. Thanks More

by MICHAEL

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Steffanie McCarthy, Rachel Farrell

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Michael! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 25, 2024

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Employee Rating

Knowledgeable Courteous detail oriented outstanding customer service complimentary coffee water Jim Norton Toyota takes care you. customer service complimentary coffee water Jim Norton Toyota takes care you. More

by hardcandykiss000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 22, 2024

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Employee Rating

The service at Jim Norton is always fast. They do a great job. We love going there. They do a great job. We love going there. More

by mamon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 25, 2024 -

Jim Norton Toyota Tulsa responded

March 22, 2024

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Employee Rating

They were supposed to get me a rental car for a factory warranty issue and the service representative would not return my calls until they had the part in and could fix it on the forth day they had my car. warranty issue and the service representative would not return my calls until they had the part in and could fix it on the forth day they had my car. The service work itself was okay but keep in mind Jim Norton likes to charge a 25% over Toyota list prices on parts. More

by MYOUNG984

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Mar 25, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns. Unfortunately we cannot identify you by your username and invite you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

March 19, 2024

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Employee Rating

Went well and was on time. Being able to use wifi helps with keeping up on business while you wait. Being able to use wifi helps with keeping up on business while you wait. More

by karlawalters

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Mar 20, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate your marvelous feedback, Karla. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Courtney, Jim Norton Auto Group

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