Jonathan Terrero
Jonathan Terrero at 495 Mazda
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Jonathan Terrero | Page 2

Service Advisor

495 Mazda

720 Rogers St
Lowell, MA 01852

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4.9
697 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

14 yrs, 1 mo

Languages Spoken

Spanish Spanish

4.9

697 Reviews

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697 Reviews of Jonathan Terrero

April 03, 2024

Dealership Rating
Employee Rating

Excellent sales and service professionals - very transparent and helpful, I have had nothing but positive experiences with the team at 495 Mazda. More

by davemontion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Domenic Pellegrino

March 22, 2024

Dealership Rating
Employee Rating

Great customer service. I appreciate the time Jonathan took to answer questions. Love the video showing what was being done to my car. More

by Bmpy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristen Murphy

March 17, 2024

Dealership Rating
Employee Rating

Too expensive, and the job doesn't look and feel like it was done well More

by ekra nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 16, 2024

Dealership Rating
Employee Rating

Jonathan was great at explaining the services needed and recommended. He answered all of my questions. My car has been running smoothly. Paul was also helpful when speaking with him. More

by EDWARDAABBOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel

March 09, 2024

Dealership Rating
Employee Rating

Thanks for always taking excellent care of us, both sales and service, and our CX5 and Miata!! More

by AJBLACKBURN66
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristen Murphy, Al Blank

March 09, 2024

Dealership Rating
Employee Rating

Emily and Jonathan from Service were outstanding and helped me out and got me in and out like I was planning. More

by Walter K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily

March 04, 2024

Dealership Rating
Employee Rating

Excellent experience as always. Communication via texting is very helpful. I will continue to have my CX-5 serviced at 495 Mazda. More

by RJ77F
Service Price Transparency
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Recommend Dealer
Yes

March 02, 2024

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Employee Rating

Excelent service. Alex and all attendees is very good. The best dealer. I like this place. More

by ERICK
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 01, 2024

Dealership Rating
Employee Rating

I would give 5 stars but the communication was not great, and I feel that is very important. My car was in for a pretty big job and was given a loaner which was very helpful. I had to call and get updates o More

by SMARTINEZ15
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel

February 26, 2024

Dealership Rating
Employee Rating

Listen well to the complaints an able to diagnose well. Provided solution immediately. That really helped me More

by PALANISAMYD
Service Price Transparency
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Recommend Dealer
Yes
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