Jonathan Terrero
Jonathan Terrero at 495 Mazda
Refer Me

Jonathan Terrero

Service Advisor

495 Mazda

720 Rogers St
Lowell, MA 01852

Contact Me
4.9
694 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

14 yrs

Languages Spoken

Spanish Spanish

4.9

694 Reviews

Write a Review

694 Reviews of Jonathan Terrero

April 23, 2024

Dealership Rating
Employee Rating

Great Job! I took for oil change and the service done very quick and they also replaced the cabin filter. More

by Mehmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 22, 2024

Dealership Rating
Employee Rating

The service team at Lowell Mazda were all extremely helpful and knowledgeable. They were very accommodating in giving me updates on my vehicle while I was there for the duration of my appointment. Emil More

by Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Emily Tierney

April 14, 2024

Dealership Rating
Employee Rating

Phenomenal service and great staff, always enjoy coming to 495 Mazda to get work done on my vehicle. They take the time to go over exactly what might be wrong with your vehicle and never push anything onto More

by Cefalo.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Rob Sullivan , Emily 5 stars

April 13, 2024

Dealership Rating
Employee Rating

It was good servicing. Love it The services they gave me was so much loving and caring More

by BAHINGZIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 10, 2024

Dealership Rating
Employee Rating

great place paul, jonathan, emily and the staff are super friendly and awesome the waiting room is awesome they have drinks and they send a video about your car they did a really great job with my car again More

by ThomasDasilva316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Emily Tierney

April 10, 2024

Dealership Rating
Employee Rating

great place paul, jonathan, emily and the staff are super friendly and awesome the waiting room is awesome they have drinks and they send a video about your car they did a really great job with my car again More

by ThomasDasilva316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , Emily Tierney

April 08, 2024

Dealership Rating
Employee Rating

Excellent service. Very informative, and helpful staff. Car was invested thoroughly, and the report was comprehensive. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2024

Dealership Rating
Employee Rating

Excellent sales and service professionals - very transparent and helpful, I have had nothing but positive experiences with the team at 495 Mazda. More

by davemontion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Domenic Pellegrino

March 22, 2024

Dealership Rating
Employee Rating

Great customer service. I appreciate the time Jonathan took to answer questions. Love the video showing what was being done to my car. More

by Bmpy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristen Murphy

March 17, 2024

Dealership Rating
Employee Rating

Too expensive, and the job doesn't look and feel like it was done well More

by ekra nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
1
...

Dealership Inventory (194 Vehicles)

new 2024 Mazda CX-5 car, priced at $35,509
2024 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-5 car, priced at $32,738
2024 Mazda CX-5
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-90 PHEV car, priced at $58,473
2024 Mazda CX-90 PHEV
new
Artisan Red Metallic exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-5 car, priced at $31,885
2024 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-50 car, priced at $35,274
2024 Mazda CX-50
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-30 car, priced at $31,360
2024 Mazda CX-30
new
Polymetal Gray Metallic exterior
AWD