Johnny Millaway | Page 2

Johnny Millaway was wonderful. bought a brand-new Lexus NX-350 and love it!! the entire purchase experience was amazing. bought a brand-new Lexus NX-350 and love it!! the entire purchase experience was amazing. More

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I negotiated the purchase of a new Lexus, was satisfied with the price and sat down to have the paperwork done. Conversation with the salesman brought up leasing instead of buying. Leasing would be less wi with the price and sat down to have the paperwork done. Conversation with the salesman brought up leasing instead of buying. Leasing would be less with a special military discount. I thought about it, had never leased a car, would not spend the purchase price etc. OK I'll try a lease. I saw the car and there was a sticker in the window saying, 'the high-performance tires on the car (it is a hybrid) may wear out in 15K miles'. Asked if they could be replaced, there would be a cost. A day later ran the numbers on the lease and I was out much more than purchase. Tried to change the deal. Sorry, too late check has been cut. A week later I see no check. I blame myself for trusting a car salesman. Never again. More

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The service and the attention are excellent. The post sale service is excellent, This is second car that I bought here The post sale service is excellent, This is second car that I bought here More

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This is my fourth Lexus. Two previous LS's and an ES. Every purchase experience was exceptional. This one was no exception. The purchase experience was enhance by salespe Two previous LS's and an ES. Every purchase experience was exceptional. This one was no exception. The purchase experience was enhance by salesperson Johnny Millaway. Do yourself a favor and ask for him. More

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I recently had the pleasure of working with Johnny Millaway at Lexus of Wesley Chapel, and I cannot express how grateful I am for the exceptional service he provided throughout my car-buying experienc Millaway at Lexus of Wesley Chapel, and I cannot express how grateful I am for the exceptional service he provided throughout my car-buying experience. From the beginning, Johnny demonstrated an unparalleled level of dedication and professionalism. I reached out to him in advance, outlining my budget and preferences, and he went above and beyond to help me navigate the myriad of options available. His guidance in considering both big and small details, coupled with his extensive knowledge of various makes and models, truly set him apart. Johnny consistently kept me informed about pre-owned cars matching my criteria, providing insightful test drive videos and promptly addressing all my inquiries, even when I couldn't be physically present. His transparent and patient approach allowed me to make an informed decision without feeling rushed, creating a stress-free environment during the decision-making process. Throughout the purchasing journey, Johnny exhibited transparency, effective communication, and a genuine desire to help me find not just a great car, but the perfect one for me. He assisted in navigating the paperwork, ensuring I understood the process and liaising with my bank to secure a smooth loan approval. What stood out most was Johnny's personal touch. He remembered details such as my upcoming cross-country road trip, and even after the purchase, he continued to check in via email and text, showcasing a level of care and attention that is truly rare in the industry. Johnny Millaway is more than just a car salesman; he's a trustworthy advisor, a knowledgeable expert, and an all-around good guy. I wholeheartedly recommend him to anyone preparing to make a big purchase. My experience with Johnny has solidified my decision to exclusively trust Lexus of Wesley Chapel for all my future vehicle purchases, and I will undoubtedly be requesting to work with Johnny again. Thank you, Johnny, for making this experience not only enjoyable but truly memorable. Your dedication to customer satisfaction has earned you a customer for life. More

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This was a low pressure environment and Johnny Millaway restored our faith in car salesman. The dealership is beautiful and a pleasure to visit and Johnny puts the icing on the cake! restored our faith in car salesman. The dealership is beautiful and a pleasure to visit and Johnny puts the icing on the cake! More

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This is the second vehicle we have purchased from Lexus of Wesley Chapel. We are very pleased with the service and care we have received through the years. Jonny Millaway was extremely helpful and a joy t of Wesley Chapel. We are very pleased with the service and care we have received through the years. Jonny Millaway was extremely helpful and a joy to work with!! More

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I am pleased to report excellent service in all phases of my recent Lexus purchase and previous Lexus maintenance. This is the second Lexus I have bought from this dealership in the past 5 years. My sales my recent Lexus purchase and previous Lexus maintenance. This is the second Lexus I have bought from this dealership in the past 5 years. My sales person, Mr. Johnny Millaway, provided outstanding service to me. More

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Johnny Millaway was an excellent dealer to work with, very knowledgeable. He was able to answer every question, and we had a lot. very knowledgeable. He was able to answer every question, and we had a lot. More

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Johnny did a great job with my new lease and all of my questions. The sales process was easy. The only delay was a couple of hours waiting on the paperwork. Johnny went through the new car in detail wh questions. The sales process was easy. The only delay was a couple of hours waiting on the paperwork. Johnny went through the new car in detail while I was waiting. New car was in great shape and well prepped. Brought my previous 2017 Lexus in for service and Bobby did a thorough service check at no charge. Quite a nice surprise. Was a long day but worth it. Friendly people here. More

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