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Johnnie Taylor
Johnnie Taylor at Five Star Subaru of Grapevine
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Johnnie Taylor | Page 3

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.8
138 Reviews
4.8

138 Reviews

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138 Reviews of Johnnie Taylor

March 27, 2023

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Employee Rating

Johnnie went above & beyond to get my car in for servicing. I was in and out & he made sure I knew how to get in touch with him while I waited. I love the service I get at Five Star Subaru in Grapev More

by d2davis
Service Price Transparency
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Recommend Dealer
Yes
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Mar 28, 2023

Five Star Subaru of Grapevine responded

D2davis, It is great to know Johnnie and the Five Star Subaru service team took such good care of you. Complete customer satisfaction is always the goal. Whenever you have vehicle concerns, give us a call at 817-438-1700. We appreciate sharing our knowledge with you. Thank you, Jake Ritter, Service Director

March 23, 2023

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Welcoming, comprehensive, sincere, professional, compassionate, prompt, make me feel like the family and that’s great More

by mcochran2949
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Recommend Dealer
Yes
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Mar 24, 2023

Five Star Subaru of Grapevine responded

Mcochran2949, Thank you for the list of kind words in your review. We value the chance to help with your vehicle needs at Five Star Subaru. Reach Johnnie and our techs at 817-438-1700 when you need future service. Take Care, Jake Ritter, Service Director

March 22, 2023

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I couldn't be more pleased by the service work and the treatment I receive each and every time I bring my car in. It's truly Five Star. More

by David C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian

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Mar 23, 2023

Five Star Subaru of Grapevine responded

Thank you for choosing Five Star Subaru for your vehicle's care, David. Your loyalty to our service team and center is greatly appreciated. Mike, Johnnie, and I can be reached at 817-438-1700 when you have automotive questions. Don't hesitate to call on us again. Safe travels, Jake Ritter, Service Director

March 19, 2023

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The service at Five Star was very satisfactory. My service advisor was curious and very helpful. Charles Young More

by charlesyoung439
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Recommend Dealer
Yes
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Mar 20, 2023

Five Star Subaru of Grapevine responded

Thank you, Mr. Young, for taking the time to rate your Five Star Subaru visit. Johnnie and our techs welcome your maintenance questions at 817-438-1700. Don't hesitate to call when you need our advice. Safe travels, Jakob Ritter, Service Director

March 18, 2023

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Everyone that we talked to seemed really friendly and eager to help with any questions we had i recommend this dealership More

by mikeymay62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Clay Garrett, Marcus Procter, Doug Laymon, Dyson Ellis, Mike Ohanesian, Jon Zablosky, Corbin Beck

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Mar 19, 2023

Five Star Subaru of Grapevine responded

Thank you so much, mikeymay62! It is great to see your long list of Five Star Subaru staff that have helped you out. We look forward to your next call at 817-438-1700. We will look forward to seeing you again. Take Care, Doug Laymon, Sales Manager

March 11, 2023

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Got My Chevy Silverado oil change. Everything thing was awesome , got it done in a timely manner More

by cooper75067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian , Ryan Murray

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Mar 12, 2023

Five Star Subaru of Grapevine responded

Cooper75067, It is great to hear your Five Star Subaru service visit was a good one. Any time you need care for your truck, we hope to hear from you at 817-438-1700. Great customer and vehicle care are our goals. Thank you, Jake Ritter, Service Director

March 11, 2023

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I would like to just show my appreciation for the over service I received from Five Star Subaru of Grapevine and Johnnie Taylor, service advisor, he was awesome. My vehicles issues we addressed and fixed. More

by Ramirezmario2686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2023

Five Star Subaru of Grapevine responded

Thank you, Ramirezmario2686, for recognizing Johnnie and Five Star Subaru. Your complete satisfaction with our services is the goal. When we can offer our vehicle advice in the future, reach out to 817-438-1700. Safe travels and we hope you call on us again. Take Care, Jake Ritter, Service Director

March 08, 2023

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Five Star did exactly what they said they would do, with no surprises, changes or other deviation. All options were presented simply as options without traditional dealer high pressure. It was a very refr More

by MBGL550
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Jeff Davis, Brandon Fraikes, James Inim

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Mar 09, 2023

Five Star Subaru of Grapevine responded

Congratulations, MBGL550, on the purchase of your new Subaru! Expect transparent transactions every time you stop by. Chief and I hope to welcome you back to Five Star Subaru to revisit the features of your car any time you need our advice. Thank you for shopping at our dealership and call on us again at 817-438-1700. Take Care, Doug Laymon, Sales Manager

February 23, 2023

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Super easy and fast service, amazing snack bar with lots of choices to keep you preoccupied while you wait! Lol More

by Dante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Dyson Ellis, Mike Ohanesian, Jon Zablosky

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Feb 24, 2023

Five Star Subaru of Grapevine responded

Hello Dante, It is always great to hear from our Five Star Subaru guests. Thank you for recognizing so many of our service team. Let us know when you need an appointment at 817-438-1700. We look forward to seeing you again. Thanks again, Dylan Hulme, Service Director

February 08, 2023

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Great job and excellent customer service. They are the best in DFW and north Texas More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian

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Feb 09, 2023

Five Star Subaru of Grapevine responded

Hello Oscar, It is always great to know our Five Star Subaru guests found our services efficient and transparent. Thank you for rating your visit and let us know when you need another appointment at 817-438-1700. We hope to always be your first call for your vehicle needs. Safe travels, Dylan Hulme, Service Director

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