John Lee | Page 2

Purchasing a new car is stressful! My Team, John Lee, sales & Rick DeLaTorre, General Manager, made it easy and as stress free as possible. You are treated like family from beginning to end! Thank you ge sales & Rick DeLaTorre, General Manager, made it easy and as stress free as possible. You are treated like family from beginning to end! Thank you gentlemen for your professionalism and kindness. I highly recommend Castle Chevrolet North! More

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John Lee was amazing to work with. He was patient with me while I went back and forth on what I was really looking for. Not to mention so helpful during and after the buying process. Fabian Guercio is me while I went back and forth on what I was really looking for. Not to mention so helpful during and after the buying process. Fabian Guercio is great to work with as well. This was my third new vehicle purchase with Castle and sitting down with him to wrap up all of the paperwork is like sitting down with an old friend and catching up. Lots of laughs! I have always had great experiences with the staff at Castle Chevy North. I am certain that I will be back for my next purchase down the road. And I would suggest Castle to everyone wanting a great experience when purchasing a new vehicle. Customer service is off the charts. More

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They had agreeable financing terms with pleasant and helpful staff who gave excellent input for my decision making. I will return to this dealer first when looking for my next vehicle. helpful staff who gave excellent input for my decision making. I will return to this dealer first when looking for my next vehicle. More

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John Lee was extremely helpful both during the buying experience, and orientating us to our new vehicle after purchase. He understood our needs and did everything possible to make us feel comfortable an experience, and orientating us to our new vehicle after purchase. He understood our needs and did everything possible to make us feel comfortable and happy with our new Tahoe. More

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Each associate that worked with me through my car buying process was friendly, and attentive. They made sure I left the dealership with zero unanswered questions and with full knowledge about the ins and ou process was friendly, and attentive. They made sure I left the dealership with zero unanswered questions and with full knowledge about the ins and outs of my new vehicle. This was my first time purchasing a car, and I was expecting a grueling process, but the staff made my experience simple and painless. More

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Return customer....”Thank you” again....Fabian and John for another great experience leasing our 2021 Equinox....John knows ever button and whistle on this vehicle and shared all his knowledge with the exc for another great experience leasing our 2021 Equinox....John knows ever button and whistle on this vehicle and shared all his knowledge with the excitement we experienced at the moment...Thanks John,! More

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Starting with Pat McInerney recommending this dealership, to John Lee as my Sales "dude" and then finally working with Fabian ? - my overall experience was outstanding! Thank you for making this an enjoyab to John Lee as my Sales "dude" and then finally working with Fabian ? - my overall experience was outstanding! Thank you for making this an enjoyable transaction. More

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Fabian and John were absolutely fantastic!! They made purchasing our new car easy!! They went above and beyond to make us feel comfortable!! Thanks again and happy holidays!! purchasing our new car easy!! They went above and beyond to make us feel comfortable!! Thanks again and happy holidays!! More

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Poor customer service, called with a question for a manager after purchase and never returned the call, also small issue with car Sales never got back to us either. manager after purchase and never returned the call, also small issue with car Sales never got back to us either. More

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Castle Chevrolet North is the Best around. Thank you Fabian, John and Dave. Walked in to see Fabian, 2 hours later drove home My New 2021 Trailblazer. They make the new car buying process so easy. They Fabian, John and Dave. Walked in to see Fabian, 2 hours later drove home My New 2021 Trailblazer. They make the new car buying process so easy. They explain ever detail and do not pressure you to buy. Best new car prices around. More

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