Guy McMillan
Guy McMillan at Castle Chevrolet North
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Guy McMillan

Fleet Manager

Castle Chevrolet North

175 N Arlington Heights Rd
Elk Grove Village, IL 60007

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22 Reviews
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22 Reviews

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22 Reviews of Guy McMillan

July 09, 2021

Dealership Rating
Employee Rating

Mauricio is excellent seller, good atention, good car, good price. Every thing in the dealer very good, good service, properly clean inside and outside the car. Recomended More

by Pedro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 04, 2020

Dealership Rating
Employee Rating

Poor customer service, called with a question for a manager after purchase and never returned the call, also small issue with car Sales never got back to us either. More

by asa46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

July 27, 2020

Dealership Rating
Employee Rating

I was impressed with the online pricing/payment calculator for new vehicles. This feature is what brought me in to make a purchase. I appreciate the transparency Castle Chevrolet provided me. This More

by markjedlicki84
Recommend Dealer
Yes

July 09, 2020

Dealership Rating
Employee Rating

I ended up waiting longer than expected for my car to arrive but Guy is one of the best salesmen that you'll ever meet. All of the staff at Castle have been great. More

by David
Recommend Dealer
Yes

October 15, 2019

Dealership Rating
Employee Rating

Vewry helpful Even though my salesman couldn't be at the dealership the day I picked up our new truck, every Castle person I met was eager too help complete the sal More

by 1914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ray Quesada, George Grzywa

Oct 15, 2019

Castle Chevrolet North responded

Thank you for leaving us such an amazing review! We are thrilled to hear that our team at Castle was able to provide you with such a great experience. Visit us again soon!

August 23, 2019

Dealership Rating
Employee Rating

Very professional minor items needed looking at, took care of it immediately. Asked if I was having any other issues, I said no. They told me about my next schedule vi More

by brickie81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2019

Castle Chevrolet North responded

Thank you for leaving us a 5-star review! We appreciate your business with us and are looking forward to your next visit!

July 16, 2019

Dealership Rating
Employee Rating

Great Experience at Castle Chevrolet John Cullin is wonderful, kind, knowledgeable, and honest. I know when dealing with John my car is in good hands & everything will be perfect. The mec More

by MARIEWILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Cullin

Jul 25, 2019

Castle Chevrolet North responded

Hi MarieWiller, We appreciate your business and recent review. It is so great to read that John took care of you and your vehicle from start to finish. Time is valuable and when we have a customer who has a great experience thanks to our staff, we know we are doing our best. Please let us know if you have any further questions and we look forward to seeing you again.

June 28, 2019

Dealership Rating
Employee Rating

Experience was good. Bought new car. Replaced defective chrome part with black chevy logo. Notified me when part came in. Made appointment for it to be replaced. All went More

by MCM6214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: People in the service dept. Don't know names, but they were all nice.

Jul 25, 2019

Castle Chevrolet North responded

Hi MCM6214 - thank you for your 5-star review last month during the purchase of your new vehicle. We are glad that Guy was able to take care of you and that there was no issue in replacing the defective chrome part with the Chevy logo. If we can be of further assistance, please let us know.

June 17, 2019

Dealership Rating
Employee Rating

Great We enjoyed dealing with Guy. Over time, we have purchased 3 new cars through him. He went out of his way to find what we wanted. More

by MCM6214
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 25, 2019

Castle Chevrolet North responded

Hi MCM6214 - It was "Great" to read your recent 5-star review in dealing with Guy regarding the 3rd purchase of a new vehicle here at Castle Chevrolet North. We love hearing that we are able to go above and beyond for our customers. Thank you for your ongoing business and please let us know if you have any further questions.

March 03, 2019

Dealership Rating
Employee Rating

Great Friendly Service We had our eyes set on a particular car. The appointment was set, and we had to reschedule due to the weather. We went the next day. We test drove, an More

by badapple815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nate

Mar 06, 2019

Castle Chevrolet North responded

We're so pleased that we helped you find the perfect car to bring home! Our staff goes above and beyond to ensure our customers have the best experience possible, and we're so glad that our team was able to help you! Thank you for the sweet review and fantastic recommendation.

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