John Layman
John Layman at Spitzer Acura

John Layman | Page 20

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

5.0
199 Reviews
5.0

199 Reviews

Write a Review

199 Reviews of John Layman

April 21, 2023

Dealership Rating
Employee Rating

Layne is always a great help when having our Two vehicles scheduled for any service More

by Dave@0454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

Apr 22, 2023

Spitzer Acura responded

We are very happy Layne provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 21, 2023

Dealership Rating
Employee Rating

Great customer service, talked about everything that was done on my vehicle. Will return. Thank you More

by brendaroithner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2023

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 14, 2023

Dealership Rating
Employee Rating

Great customer service! I received prompt attention upon my arrival. Layne called me and explained what service was needed and patiently answered my question. When I pick More

by KMKEENAN0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

Apr 16, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

April 06, 2023

Dealership Rating
Employee Rating

The work was done properly and quickly. The pick-up and delivery at my house was done in a timely manner. It was a very pleasant experience. More

by laxmommy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

April 04, 2023

Dealership Rating
Employee Rating

Got issue fixed and worked with us to get car picked up. Good service from dealer. More

by kczebley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

Apr 05, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

March 25, 2023

Dealership Rating
Employee Rating

Great service! Car runs and drives 100% better. John always handles our service needs and exceeds all expectations. More

by DAVID F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Lynn Osborn

Mar 27, 2023

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

October 24, 2021

Dealership Rating
Employee Rating

Very welcoming and will always buy my vehicle at this location. This is the 5th SUV I’ve bought from them. More

by TLe1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2021

Spitzer Acura responded

We pledge to continue to maintain our standard of excellence for our clients. Thank you for your continued trust!

July 14, 2021

Dealership Rating
Employee Rating

This is my first time at Spitzer, scheduled service for an oil change, and got the necessary recommendations from the service advisor. A full synthetic oil change price is approx. the same and hence no fla More

by Dam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 19, 2021

Spitzer Acura responded

Dam, Thank you so much for this 5-star review. We really appreciate you being a valued customer and helping to share the word about us. We’re here for you anytime. Thanks for choosing Spitzer Acura!

February 03, 2021

Dealership Rating
Employee Rating

I had my car serviced at Spitzer and everyone was very kind. I payed for my service with Sydney at the office and received a follow up call from her the next day that was very pleasant. I’m definitely goi More

by Kayla L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sydney

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