John Layman
John Layman at Spitzer Acura

John Layman | Page 19

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

5.0
195 Reviews
5.0

195 Reviews

Write a Review

195 Reviews of John Layman

May 08, 2023

Dealership Rating
Employee Rating

I’m still missing my rear gate foot sensor. It’s going on one year! More

by FALCONAVILLARREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

May 08, 2023

Spitzer Acura responded

Thank you so much for your feedback. Please don't hesitate to reach out to us directly, we'd be happy to help resolve this issue. We appreciate your business here at Spitzer Acura and hope you will give us another opportunity to serve you.

May 04, 2023

Dealership Rating
Employee Rating

Service was great, every one at the dealer ship is very nice and help ful More

by DELENAYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2023

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 02, 2023

Dealership Rating
Employee Rating

Well handled from first call to last goodbye. First class service all the way! Thanks More

by SSCBill31
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2023

Dealership Rating
Employee Rating

We always have pleasant experience with Spitzer Acura, whether with Sales or Service. Every service visit is an excellent experience, very courteous and friendly advisors, quality work and they really More

by FDCABUSAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 02, 2023

Dealership Rating
Employee Rating

Great dealership ALWAYS A POSITIVE EXPERIENCE So happy to have this dealership zs our ACURA dealership More

by BOUCHARD79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

April 21, 2023

Dealership Rating
Employee Rating

Layne is always a great help when having our Two vehicles scheduled for any service More

by Dave@0454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

Apr 22, 2023

Spitzer Acura responded

We are very happy Layne provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 21, 2023

Dealership Rating
Employee Rating

Great customer service, talked about everything that was done on my vehicle. Will return. Thank you More

by brendaroithner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2023

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 21, 2023

Dealership Rating
Employee Rating

Great service as always. First class. Will continue to come there for service and hopefully purchase a new car soon. More

by epappasergi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2023

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

April 14, 2023

Dealership Rating
Employee Rating

Great customer service! I received prompt attention upon my arrival. Layne called me and explained what service was needed and patiently answered my question. When I pick More

by KMKEENAN0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

Apr 16, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

April 06, 2023

Dealership Rating
Employee Rating

The work was done properly and quickly. The pick-up and delivery at my house was done in a timely manner. It was a very pleasant experience. More

by laxmommy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

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