Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

5.0
93 Reviews
5.0

93 Reviews

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93 Reviews of Keith Knowlson

April 23, 2024

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Employee Rating

Excellence on every turn starting with Sales to Service! on my 2nd Acura and plan to have them a long time! More

by MARTYSPANNER17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman

Apr 24, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2024

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Employee Rating

Layne and Spitzer did a great job mounting and balancing my wheels. Layne helped me unload and (later in the day) load my wheels into my vehicle. Thanks for your help! More

by mike.cromp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Apr 12, 2024

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Layne met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years!

April 05, 2024

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Everyone that I had to deal with was very professional & friendly. The experience was extremely easy. More

by Kcoppola62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman

Apr 06, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2024

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I made an appointment for my 2023 RDX for a warranty covered issue. John greeted me immediately upon arriving and I was on way in five minutes. I picked up my car later in the day and it was washed and More

by RFIREWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman

Apr 03, 2024

Spitzer Acura responded

Thank you for your very kind service review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

March 27, 2024

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very informative on the car issue and explaining repair procedures and reviewing warranty coverage and scheduling work to be completed in a timely manner More

by DAVEMAHALICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman

Mar 28, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura, Dave. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 15, 2024

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Employee Rating

Keith is professional and very easy to communicate with and keeps me informed on the progress of the service. More

by enneal53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Spitzer Acura responded

We are very happy to hear that Keith provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 07, 2024

Dealership Rating
Employee Rating

Wonderful experience very nice folks will definitely be a return customer in the future for my car needs More

by 271shot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman

Mar 07, 2024

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

March 06, 2024

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Employee Rating

The service at Spitzer Acura is always excellent! They always take great care of me, and I appreciate it. More

by MARYANNEVANGELISTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman

Mar 06, 2024

Spitzer Acura responded

Thank you, Maryanne, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 06, 2024

Dealership Rating
Employee Rating

Very reliable, excellent work, easy to schedule an appointment, always updates me on any work. Value their input for any maintenance More

by MEDEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, John Layman , Albert

Mar 06, 2024

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 04, 2024

Dealership Rating
Employee Rating

Tremendous experience with the Service Department at Spitzer. Layne and Keith should be recognized for their exceptional customer service. I could not be more pleased. They both went above and beyond More

by GJBASINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Mar 04, 2024

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne and Keith met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

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