John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton
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John Kirchenbauer | Page 17

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
177 Reviews
4.8

177 Reviews

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177 Reviews of John Kirchenbauer

August 12, 2020

Dealership Rating
Employee Rating

My appt was for 8 am. I arrived on time. Car was taken in on time. Staff very friendly and courteous. While waiting for my vehicle I wandered the lot looking for my next car. Not ready yet. But in another ye More

by SANDYSTRIFF
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Desmond Norvell, Fulton Benya, Scott Spath , John Asano, Paul Asano

Aug 13, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 30, 2020

Dealership Rating
Employee Rating

Service manager John Kirchenbauer and his staff are top notch. There always attentive to my familys needs. Keep up the great work. We bring all of our vehicles to Ganley no matter make or model. More

by Buckeyeterry75
Recommend Dealer
Yes
Jul 31, 2020

Ken Ganley Ford Norton responded

We are very happy John and the rest of our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 23, 2020

Dealership Rating
Employee Rating

Good friendly service and scheduling was easy to get appointment. I am pleased with recommendations of what was needed to keep my vehicle working at an optimal level. More

by bakerjm
Recommend Dealer
Yes
Jul 24, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 17, 2020

Dealership Rating
Employee Rating

VERY GOOD HELPFULL AND FRIENDLY STAFF, CONVIENT HOURS, PRICES REASONABLE, QUICK SERVICE, IN AND OUT WITH A FREE CAR WASH. HAD NO PROBLEMS AT ALL. I'LL BE BAC More

by tbyers4522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, John Chapman, Fulton Benya, Scott Spath , Sam Adrian, John Asano, Paul Asano, Franco D. Casalinova

Jul 18, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

June 10, 2020

Dealership Rating
Employee Rating

The service at the shop was fantastic. My vehicle was done in a timely manner. The technician was fast and told me what my vehicle needed. I got my oil changed and both of my filters replaced. I will be More

by rsim1981
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano

Jun 11, 2020

Ken Ganley Ford Norton responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

June 08, 2020

Dealership Rating
Employee Rating

Very efficient. Friendly, fast and always a great experience. Highly recommend Ganley Service Center. The waiting area was practicing social distance. Very pleased th More

by CGRADISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2020

Dealership Rating
Employee Rating

Always greeted by friendly people. When car is finished they make sure you understand all that was done and always make sure you don't have any questions. More

by CSALCHAK
Recommend Dealer
Yes

Other Employees Tagged: John Asano

Apr 26, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

April 17, 2020

Dealership Rating
Employee Rating

Great service experience. Service complete as promised. They even washed my truck. Paul is great to work with. Will be back when service is due. More

by paasano
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano, John Prock, Mike Robinson

Apr 19, 2020

Ken Ganley Ford Norton responded

It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

March 23, 2020

Dealership Rating
Employee Rating

Customer Service is very kind and very accurate on taking care of my Cadillac Escalade EXT. They also told me I needed a battery. Thank you for your years of service! More

by deniseholloway21
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your great review and high star rating! We hope to see you again soon!

March 05, 2020

Dealership Rating
Employee Rating

Very courteous and professional.best Ford dealership that I've dealt with. Would definitely go to ganley for any car truck or suv new or used to be serviced. More

by Strongwalk98
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

We are so happy to hear you had a great experience with us. We appreciate your kind review! Thanks again for your business.

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