John Keenan
John Keenan at BMW of West Chester (formerly Otto's BMW)
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John Keenan | Page 2

Financial Services Advisor

BMW of West Chester (formerly Otto's BMW)

1275 Wilmington Pike
West Chester, PA 19382

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4.8
145 Reviews
4.8

145 Reviews

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145 Reviews of John Keenan

March 22, 2024

Dealership Rating
Employee Rating

As soon as I arrived I was greeted with a smile and offered a beverage. I was able to a very professional sales rep, Scott who treated me with respect during the entire process. I was in and out in les More

by EddieG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

Mar 22, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are truly gratified to hear you were so pleased with the professional and efficient purchase experience delivered by Scott. Many thanks from all of us here at BMW of West Chester!

March 10, 2024

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Employee Rating

Ian, Chad, and John were very pleasant and easy to work with. My purchase of a 2021 M550 was accomplished without any issues More

by RDF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin, Chad Carey

Mar 11, 2024

BMW of West Chester (formerly Otto's BMW) responded

We gratified to hear you were so pleased with the purchase experience facilitated by Ian, Chad and John. Many thanks again for choosing BMW of West Chester!

March 09, 2024

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Employee Rating

Great experience with my second BWM purchased here. Ian Martin and John Keenan were great to deal with yet again. They made the experience quick, painless and stress-free. It is what has brought me More

by dminahan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin

Mar 11, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were once again so pleased with the purchase experience delivered by Ian and John. Thank you for traveling the extra distance to do business with us here at BMW of West Chester!

March 09, 2024

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First class! Scott made the entire process as efficient as possible and anticipated every issue.the best. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Nofsinger, Scott Gately

Mar 11, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are gratified to hear you were so pleased with the efficient purchase experience delivered by Scott. Many thanks from all of us here at BMW of West Chester!

February 27, 2024

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Employee Rating

We are very pleased with our dealings with BMW of West Chester. We enjoyed meeting and dealing with Justice Morgano. He was pleasurable and knowlegable More

by pauldwyer336
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Justice Mogano

Feb 28, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are so pleased to hear you enjoyed working with Justice on your recent purchase. Many thanks from all of us here at BMW of West Chester!

February 09, 2024

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Employee Rating

I hd a great experience with my sales person, Lauren. She was straight to the point and genuine. I returned to handle paperwork the following business day and once with John in finance, a few more questi More

by MH
Recommend Dealer
Yes

Other Employees Tagged: John Keenan

Feb 12, 2024

BMW of West Chester (formerly Otto's BMW) responded

Thank you for your recent purchase, as well as your feedback about both Lauren and John. We will review your comments with our Finance team, and John in particular, so that we may better streamline our processes, and always ensure that we are providing a warm and welcoming environment from beginning to end. Kevin Mahoney Sales Manager

February 02, 2024

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Employee Rating

This dealership is clean, bright, and, breautifully designed. I appreciate the work spaces, offering of the Wi-Fi, and the welcomed snacks and assortment of coffe, juice, and water. More

by Adrienneh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are pleased to hear you enjoyed the convenience of our facilities while waiting for your vehicle to be serviced. Many thanks for choosing BMW of West Chester!

February 01, 2024

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Employee Rating

Another great deal from Justice! BMW of West Chester has been my go to BMW Dealer for some time now. I have other options closer and more convenient but I find it more than worth my More

by DCAIR1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Mogano, Noel Montesano

Feb 02, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are truly gratified to hear Justice and our team continue to make the extra distance you travel to do business with us so worthwhile. Thank you for being a valued member of the BMW of West Chester family!

January 23, 2024

Dealership Rating
Employee Rating

Amazing experience here purchasing a 2024 BMW M2! Everyone is super friendly and helpful. Facility is clean and comfortable with plenty of seating and refreshments. My sales person, Ian Martin, w More

by cjmyers1232
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Martin , Katie Stefanski

Jan 24, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you were so pleased with the responsive, helpful and friendly purchase experience delivered by Ian and our team. Many thanks from all of us here at BMW of West Chester!

January 23, 2024

Dealership Rating
Employee Rating

Robert was excellent to work with, and the transaction process was fast and easy. The selection of cars was excellent. More

by terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Madden

Jan 24, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with the easy and efficient purchase experience delivered by Robert. Many thanks for choosing BMW of West Chester!

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