John Francis
John Francis at Herb Chambers Kia of Burlington
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John Francis

Sales & Leasing Consultant

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

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4.7
97 Reviews

Dealership Experience

12 yrs, 11 mos

4.7

97 Reviews

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97 Reviews of John Francis

April 25, 2024

Dealership Rating
Employee Rating

John was fantastic to deal with, would definitely recommend him for your new or used car buying experience More

by Bryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

Herb Chambers Kia of Burlington responded

Thank you for your review, Bryan! We're happy that John was able to provide you with an excellent visit! We look forward to seeing you next time at Herb Chambers Kia of Burlington!

April 15, 2024

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Employee Rating

Very understanding took time to answer my questions and concerns and explaining things to me very helpful More

by Frankie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Julian Aguirre

Apr 16, 2024

Herb Chambers Kia of Burlington responded

Frankie, we're glad to know our team at Herb Chambers Kia of Burlington was able to assist you and answer all your questions. We strive for understanding and helpful service. Thanks for the review!

April 02, 2024

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I have been buying Kia's for about 15 years from Herb Chambers in Burlington, where I was treated in a professional manner, and everyone was pleasant and courteous. More

by Peter C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Herb Chambers Kia of Burlington responded

Hi Peter C! We're so glad to know that you had such a positive experience with us at Herb Chambers Kia of Burlington over the years. Thanks for your loyalty and kind words!

March 16, 2024

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Ceasar was great. Explained everything g to me every step of the way. Service was done right the first time and in a timely manner. More

by Dustin.benoit6669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae

Mar 18, 2024

Herb Chambers Kia of Burlington responded

We're glad to know that Ceasar was able to provide you with a great experience at Herb Chambers Kia of Burlington. Thanks so much for your feedback!

March 09, 2024

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Herb Chambers Kia of Burlington was so great! They helped me find a great car for the right price and the whole process was quick and painless. Definitely would recommend to anyone! Great team wo More

by myLovies091719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Herb Chambers Kia of Burlington responded

Hi! We're delighted to know that you had a great experience with our team at Herb Chambers Kia of Burlington! It's fantastic that John, Nick, Julian, and Michael could assist in finding the perfect car for you. Thanks for recommending us - we appreciate it!

March 06, 2024

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The service was terrific, both communicative and knowledgeable, and they made me feel very comfortable throughout the process. More

by christopherjdangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Julian Aguirre

Mar 06, 2024

Herb Chambers Kia of Burlington responded

Christopher, we're delighted to know you had a comfortable and terrific experience at Herb Chambers Kia of Burlington. Thanks for the positive feedback!

March 04, 2024

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Employee Rating

Incredibly helpful from the moment we walked in the door throughout the entire buying process More

by mlehane10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Herb Chambers Kia of Burlington responded

Thank you for your confidence in Herb Chambers Kia of Burlington, and for your business. We are grateful to have you as a customer!

February 28, 2024

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Employee Rating

I have been a customer of Herb Chambers of Burlington for over 5 years and have always received excellent service! All of the staff are extremely knowledgeable and explain everything very clearly. I highly r More

by Algiles007
Recommend Dealer
Yes
Feb 28, 2024

Herb Chambers Kia of Burlington responded

We're glad to know you've had a great experience with Cesar, Michael, Johnathan, John, and Cathy at Herb Chambers Kia of Burlington! We look forward to continuing our service for you in the future! Safe travels!

January 24, 2024

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Employee Rating

I was very happy with the overall experience. My salesman John was very knowledgeable and personable I would definetley recommend this dealership More

by Cunningham333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2024

Herb Chambers Kia of Burlington responded

Hi Cunningham! It's great to know that John provided you with a top-notch experience at Herb Chambers Kia of Burlington. We appreciate your recommendation and look forward to serving you again in the future!

January 14, 2024

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Employee Rating

Their service department is excellent very prompt and fair. they never try to add extra repairs i do nit nees More

by annrusse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael

Jan 16, 2024

Herb Chambers Kia of Burlington responded

Hi Annrusse! We're glad to know you had a positive experience with our service department at Herb Chambers Kia of Burlington. We always aim for prompt and fair services without unnecessary extras. Drive safely!

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