Diego Barreto
Diego Barreto at Herb Chambers Kia of Burlington

Diego Barreto

Service Manager

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.8
161 Reviews
4.8

161 Reviews

Write a Review

161 Reviews of Diego Barreto

April 15, 2024

Dealership Rating
Employee Rating

Very understanding took time to answer my questions and concerns and explaining things to me very helpful More

by Frankie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Francis, Julian Aguirre

Apr 16, 2024

Herb Chambers Kia of Burlington responded

Frankie, we're glad to know our team at Herb Chambers Kia of Burlington was able to assist you and answer all your questions. We strive for understanding and helpful service. Thanks for the review!

April 02, 2024

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Employee Rating

I have been buying Kia's for about 15 years from Herb Chambers in Burlington, where I was treated in a professional manner, and everyone was pleasant and courteous. More

by Peter C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Herb Chambers Kia of Burlington responded

Hi Peter C! We're so glad to know that you had such a positive experience with us at Herb Chambers Kia of Burlington over the years. Thanks for your loyalty and kind words!

March 19, 2024

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Amazing service, in and out within the hour. Very knowledgeable staffing who are willing to assist you with any questions. More

by James Montealegre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae , Michael Montealegre

Mar 19, 2024

Herb Chambers Kia of Burlington responded

James, we're delighted to know you had a great experience at Herb Chambers Kia of Burlington! Our team is always here to help with any questions. Thanks for your review!

March 18, 2024

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Our car in their for service; we have not been given any information. We had to ask a few times before finding that it would be at least a couple of months. We have not been told what the problem is other More

by Tredeau
Recommend Dealer
Yes
Apr 05, 2024

Herb Chambers Kia of Burlington responded

Thank you for the review. We regret any inconvenience caused by this experience and will utilize this feedback to help improve our service & communication moving forward. We appreciate knowing that you remain confident in us to provide service for your automotive needs. Please feel free to contact me directly, if I may be of assistance in the future. Thanks again, Senee O'Connell - General Manager - soconnell@herbchambers.com

March 09, 2024

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Employee Rating

Fantastic service by Diego, Michael and Cesar. Would advice anyone to bring their vehicle here. More

by EP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Herb Chambers Kia of Burlington responded

We really appreciate you taking the time to leave Herb Chambers Kia of Burlington this awesome review, thank you!

February 24, 2024

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Very pleased with Kia of Burlington’s service . Mechanic is very thorough. As always great service ! More

by Ethel.keating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Feb 26, 2024

Herb Chambers Kia of Burlington responded

Ethel, Thank you for your kind words and five-star rating! Our team looks forward to serving you again in the future! - Herb Chambers Kia of Burlington

February 22, 2024

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Employee Rating

I love this dealership. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Feb 22, 2024

Herb Chambers Kia of Burlington responded

Dawn, we appreciate your loyalty to Herb Chambers Kia of Burlington and are glad you enjoy our amenities. Your feedback is valuable as it helps us improve our service! Thank you!

January 20, 2024

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Herb Chambers KIA of Burlington is the ONLY place I go to have my 2022 Sportage servived! They are friendly, informative, caring and above all TRUSTWORTHY! The Sales Department is awesome as well! No hidden More

by GerardDeViller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Jan 22, 2024

Herb Chambers Kia of Burlington responded

Gerard, we're delighted to know that you've had such positive experiences with our team at Herb Chambers Kia of Burlington. We truly appreciate your loyalty and trust in us over the years! We look forward to earning your business for years to come!

January 18, 2024

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Employee Rating

Diego and Caesar provided exceptional customer service. I came in because of an issue with a tire and they had me back out on the road in an hour. A really go above and beyond for Kia owners. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae

Jan 19, 2024

Herb Chambers Kia of Burlington responded

Hi Melissa! We're glad to know that Diego and Caesar were able to assist you quickly at Herb Chambers Kia of Burlington. We always aim for exceptional service! Safe travels on the road ahead!

January 13, 2024

Dealership Rating
Employee Rating

Wali time was minimal less than one hour Service manager was very professional and courteous Very good experience More

by Gsacco
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Herb Chambers Kia of Burlington responded

We're glad to know your visit was efficient and professional at Herb Chambers Kia of Burlington. Thanks for sharing about your positive experience with our service manager!

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