Diego Barreto
Diego Barreto at Herb Chambers Kia of Burlington

Diego Barreto | Page 2

Service Manager

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.8
161 Reviews
4.8

161 Reviews

Write a Review

161 Reviews of Diego Barreto

December 23, 2023

Dealership Rating
Employee Rating

Stopped in for my first check up and the team at Kia Burlington was awesome More

by Kittansett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Herb Chambers Kia of Burlington responded

Hi Kittansett! Thank you for this amazing review! That's fantastic to hear! We're so glad you had a positive experience at Herb Chambers Kia of Burlington for your first check-up. It's always great when a team goes above and beyond to make customers feel satisfied. Have a great day!

December 20, 2023

Dealership Rating
Employee Rating

Great and speedy service. Staff was extremely helpful in resolving my issue. I will now only go to Herb Chambers Kia. More

by Sarabelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Dec 21, 2023

Herb Chambers Kia of Burlington responded

Hey Sarabelle! We're glad to know our team at Herb Chambers Kia of Burlington was able to provide you with speedy and helpful service. Thanks for choosing us as your go-to place!

December 17, 2023

Dealership Rating
Employee Rating

I have been welcomed and friendly served when waiting in a warm and nice customers room. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Dec 18, 2023

Herb Chambers Kia of Burlington responded

Hey Bob, thank you for the 5-star rating! We're delighted you felt welcomed and received friendly service in our warm and nice customer room. We look forward to serving you again!- The Herb Chambers Kia of Burlington Team

November 26, 2023

Dealership Rating
Employee Rating

The team was very helpful during my visit . The service was prompt and they even advised me on what repairs I will need soon. Good service. More

by okechmikh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Nov 28, 2023

Herb Chambers Kia of Burlington responded

We appreciate your positive feedback! It's great to know our team at Herb Chambers Kia of Burlington was able to assist you promptly and provide useful advice. We're here for any future service needs you may have. Safe travels!

November 15, 2023

Dealership Rating
Employee Rating

Great service! ! Not only did they completely service my vehicle but it was ready so quickly!! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae

Nov 15, 2023

Herb Chambers Kia of Burlington responded

Thanks so much, Denise. We look forward to your next visit to Herb Chambers Kia of Burlington!

November 11, 2023

Dealership Rating
Employee Rating

Everybody was very polite and professional, and I did not have to wait long to have my car serviced and I did not have an appointment More

by John t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Nov 13, 2023

Herb Chambers Kia of Burlington responded

John, we're glad to know you had a positive experience at Herb Chambers Kia of Burlington. Our team always aims for efficiency and professionalism in our service. Thanks for your review!

October 28, 2023

Dealership Rating
Employee Rating

I have gotten all of my services done here for the past 10 years now! Everyone here in service and sales are amazing. My family has bought or leased 17 cars now at Herb Chambers Kia in Burlington, and we w More

by emilymoreau95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Herb Chambers Kia of Burlington responded

Emily, it's fantastic to know that you and your family have been loyal customers of Herb Chambers Kia in Burlington for the past decade! We're grateful for your continued support. Here's to many more years together!

September 21, 2023

Dealership Rating
Employee Rating

Brought my 2018 Kia sorento to herb chambers Kia Burlington mass for the anti theft recall and said there was a trailer hitch recall which this sorento is not equiped with. Repair was done approx 45 More

by Butch8127
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Oct 02, 2023

Herb Chambers Kia of Burlington responded

I'm sorry to read about the issue you've encountered with your vehicle after a recall service. We understand how frustrating this must be, especially when it happened right after a visit to our dealership. I assure you that we have no intention of causing any inconvenience or problems for our customers and would like an opportunity to look into this matter further. Please reach out directly so we can discuss what has occurred in more detail and find the best solution moving forward. Thank you, Senee O'Connell - General Manager - soconnell@herbchambers.com

September 12, 2023

Dealership Rating
Employee Rating

Michael was very professional and delivered what he promised and treated me like a family member. He promised when my Kia would be ready and had it ready on time. I will be back! More

by n1toq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael

Sep 13, 2023

Herb Chambers Kia of Burlington responded

Thank you for the 5-star rating! We're happy to know that Michael provided you with professional and timely service at Herb Chambers Kia of Burlington. We look forward to seeing you again! Safe travels!

August 26, 2023

Dealership Rating
Employee Rating

Great customer service and staff! Service dept was excellent! Thank you! Will be back again! More

by jenniferparsons226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae, Jennifer Nelson

Aug 29, 2023

Herb Chambers Kia of Burlington responded

Hey Jenni, thank you for the positive review! We're pleased that our team provided you with great customer service during your visit. We appreciate your support and see you next time at Herb Chambers Kia of Burlington! Have a great ride!

2
...

Dealership Inventory (112 Vehicles)

used 2015 Audi Q5 car, priced at $14,998
2015 Audi Q5
used
Moonlight Blue exterior
Automatic
quattro
used 2021 Kia Forte car, priced at $15,898
2021 Kia Forte
used
Currant Red exterior
continuously variable automatic
Front-wheel Drive
used 2021 Kia K5 car, priced at $23,998
2021 Kia K5
used
Ebony Black exterior
8 speed automatic
Front-wheel Drive
new 2024 Kia Niro car, priced at $31,710
2024 Kia Niro
new
Runway Red exterior
Automatic
Front-Wheel Drive
new 2024 Kia Niro car, priced at $31,165
2024 Kia Niro
new
Silver exterior
Automatic
Front-Wheel Drive
new 2024 Kia Seltos car, priced at $26,015
2024 Kia Seltos
new
Neptune Blue exterior
CVT
All-Wheel Drive