Joel Gappa
Joel Gappa at INFINITI of Hoffman Estates
Refer Me

Joel Gappa

Client Advisor

INFINITI of Hoffman Estates

1075 W Golf Rd
Hoffman Estates, IL 60169

Contact Me
5.0
222 Reviews

Thank you very much for considering Infiniti of Hoffman Estates as your luxury automotive dealership. My name is Joel Gappa and I’ve worked in sales for this company since 1996. It would be my pleasure to work with you, your family and friends. Simply let me know how I can be of service to you. Joel Gappa Infiniti of Hoffman Estates

Dealership Experience

28 yrs, 4 mos

Industry Experience

28 yrs, 4 mos

Specialties & Trainings

US Military Veteran, College Graduate

5.0

222 Reviews

Write a Review

222 Reviews of Joel Gappa

April 30, 2024

Dealership Rating
Employee Rating

Joel is fantastic to work with. He is well prepared, organized and also does detailed research when comparing vehicles (from other dealers, companies, etc.) to the vehicle he is pre More

by Chandu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcin Dobski

May 06, 2024

INFINITI of Hoffman Estates responded

Thank you for continuing to trust INFINITI of Hoffman Estates with your vehicle needs. We appreciate your feedback and your loyalty. Congratulations on your new vehicle.

February 28, 2024

Dealership Rating
Employee Rating

Joel, Stan & Steve were pleasures to work with and they made the purchase of my car one I’ll always remember. During a tornado 🌪️ storm, Steve made sure I felt completely comfortable and safe, providing m More

by Veronica Wells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stan Mulica, Steve Serafino

Feb 29, 2024

INFINITI of Hoffman Estates responded

Congratulations on finding the perfect fit of both a vehicle and a dealer. Happy we helped you not only stay safe with bad weather, but saved you some money on your student loans and got you in a new vehicle.

February 16, 2024

Dealership Rating
Employee Rating

Out of state customer here and Joel made the process so easy. Great communication along with custom videos. More

by Pjphjapo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcin Dobski, James Ryder

Feb 20, 2024

INFINITI of Hoffman Estates responded

We do our best to provide a five star experience and appreciate you trusting INFINITI of Hoffman Estates with your out of state purchase.

February 13, 2024

Dealership Rating
Employee Rating

Joel was a pleasure to work with and the next car purchase I make will be with him! Knowledgeable, kind and not pushy at all. Him and James were both exactly what you wish everyone was like in the More

by saestes33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Ryder

Feb 20, 2024

INFINITI of Hoffman Estates responded

Congratulations on your new vehicle and thank you for letting us know how we did!

February 12, 2024

Dealership Rating
Employee Rating

Joel was wonderful to work with when purchasing my vehicle. He's a great guy who made everything very clear and understandable for me. If you're looking for someone to guide you through this process, More

by timothywhite740
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcin Dobski

Feb 12, 2024

INFINITI of Hoffman Estates responded

Thank you for the feedback on your experience with INFINITI of Hoffman Estates.

January 27, 2024

Dealership Rating
Employee Rating

he was courteous, thoughtful and knowledgeable, and seem to have customers best interest at heart with an element of kindness. That was awesome. More

by GE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

INFINITI of Hoffman Estates responded

Thank you for sharing.

January 20, 2024

Dealership Rating
Employee Rating

I’ve purchased at least 3-4 cars from Joel over the years and he was the most honest dealer I’ve worked with and he was 100% on top of the sales and service after on every single purchase. I highly recommend More

by Mkenney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2024

INFINITI of Hoffman Estates responded

We appreciate you continuing to trust in INFINITI of Hoffman Estates and our team members to satisfy your vehicle needs. Thank you for the five stars

January 11, 2024

Dealership Rating
Employee Rating

If you aren’t buying a car from Joel you’re buying from the wrong person. Joel is the best at what he does, we have bought 5 cars from Joel and would t use anyone else. More

by Scottssx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

INFINITI of Hoffman Estates responded

We love Joel too! 27 years experience sure does help! Thank you for sharing.

January 07, 2024

Dealership Rating
Employee Rating

I've bought multiple cars from Joel over the years. Every experience has been a pleasure! He goes over details and explains everything in advance, there's never any "surprises" like over dealerships ha More

by coco1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

INFINITI of Hoffman Estates responded

Thank you for continuing to trust INFINITI of Hoffman Estates to be your dealer of choice. We appreciate you!

December 30, 2023

Dealership Rating
Employee Rating

My advisor, Joel, was remarkable! He eased the end to end process, took the time to be thorough and make the experience fun. I learned alot. I will refer my colleagues, friends and fa More

by La.templeton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

INFINITI of Hoffman Estates responded

Thank you! We love Joel too! Congratulations.

1
...

Dealership Inventory (182 Vehicles)

used 2020 BMW X5 car, priced at $43,541
2020 BMW X5
used
Jet Black exterior
Automatic
All-wheel Drive
new 2024 INFINITI QX55 car, priced at $49,402
2024 INFINITI QX55
new
Slate Gray exterior
CVT
All-wheel Drive
new 2024 INFINITI QX50 car, priced at $49,839
2024 INFINITI QX50
new
Graphite Shadow exterior
CVT
All-wheel Drive
used 2021 INFINITI QX50 car, priced at $24,821
2021 INFINITI QX50
used
Majestic White exterior
CVT
All-wheel Drive
used 2021 Mercedes-Benz GLC 300 car, priced at $37,895
2021 Mercedes-Benz GLC 300
used
Selenite Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz GLE 450 car, priced at $65,778
2023 Mercedes-Benz GLE 450
used
MANUFAKTUR Diamond White Metallic exterior
Automatic
All-wheel Drive