Thank you very much for considering Infiniti of Hoffman Estates as your luxury automotive dealership. My name is Joel Gappa and I’ve worked in sales for this company since 1996. It would be my pleasure to work with you, your family and friends. Simply let me know how I can be of service to you. Joel Gappa Infiniti of Hoffman Estates
Read moreDealership Experience
28 yrs, 4 mos
Industry Experience
28 yrs, 4 mos
Specialties & Trainings
US Military Veteran, College Graduate
222 Reviews
Write a Review222 Reviews of Joel Gappa
April 30, 2024
Joel is fantastic to work with. He is well prepared, organized and also does detailed research when comparing vehicles (from other dealers, companies, etc.) to the vehicle he is pre He is well prepared, organized and also does detailed research when comparing vehicles (from other dealers, companies, etc.) to the vehicle he is presenting to us. Their pricing is very competitive and with the additional benefits, he does make a case for vehicle purchase. He also patiently goes over all key features of the new vehicle and sets you up, before you drive off their lot. A real pleasure to work with. From -- A Repeat Customer !! More
Other Employees Tagged: Marcin Dobski
February 28, 2024
Joel, Stan & Steve were pleasures to work with and they made the purchase of my car one I’ll always remember. During a tornado 🌪️ storm, Steve made sure I felt completely comfortable and safe, providing m made the purchase of my car one I’ll always remember. During a tornado 🌪️ storm, Steve made sure I felt completely comfortable and safe, providing me with details on what to do if we needed to find cover and where to go to stay completely safe. Joel still so knowledgeable, kind and not a pushy salesman's. CHECK THIS** Joel help me look into getting my student loans paid off. (Literally searching the computer on how I can apply for the forgiveness loan) REAL MVP!!! He’s an all around great guy! Joel, Stan & Steve not only made sure I was safe from the tornado, but also were exactly what you wish everyone was like when deciding to make a car purchase. Even though Stan couldn’t get me in a new lease, he was able to make sure I had the best deal possible for purchasing my vehicle. Can't thank them enough for their help. I will forever be an Infiniti of Hoffman fan. More
Other Employees Tagged: Stan Mulica, Steve Serafino
February 16, 2024
Out of state customer here and Joel made the process so easy. Great communication along with custom videos. easy. Great communication along with custom videos. More
Other Employees Tagged: Marcin Dobski, James Ryder
February 13, 2024
Joel was a pleasure to work with and the next car purchase I make will be with him! Knowledgeable, kind and not pushy at all. Him and James were both exactly what you wish everyone was like in the purchase I make will be with him! Knowledgeable, kind and not pushy at all. Him and James were both exactly what you wish everyone was like in the car selling business. Can't thank them enough for their help. More
Other Employees Tagged: James Ryder
February 12, 2024
Joel was wonderful to work with when purchasing my vehicle. He's a great guy who made everything very clear and understandable for me. If you're looking for someone to guide you through this process, vehicle. He's a great guy who made everything very clear and understandable for me. If you're looking for someone to guide you through this process, Joel is your man. More
Other Employees Tagged: Marcin Dobski
January 27, 2024
he was courteous, thoughtful and knowledgeable, and seem to have customers best interest at heart with an element of kindness. That was awesome. to have customers best interest at heart with an element of kindness. That was awesome. More
Other Employees Tagged: Kevin Dorsey, Stan Mulica, Dick Barker, Mike Connolly, Marcin Dobski, James Ryder, Rick Botic
January 20, 2024
I’ve purchased at least 3-4 cars from Joel over the years and he was the most honest dealer I’ve worked with and he was 100% on top of the sales and service after on every single purchase. I highly recommend and he was the most honest dealer I’ve worked with and he was 100% on top of the sales and service after on every single purchase. I highly recommend working with Joel More
January 11, 2024
If you aren’t buying a car from Joel you’re buying from the wrong person. Joel is the best at what he does, we have bought 5 cars from Joel and would t use anyone else. the wrong person. Joel is the best at what he does, we have bought 5 cars from Joel and would t use anyone else. More
January 07, 2024
I've bought multiple cars from Joel over the years. Every experience has been a pleasure! He goes over details and explains everything in advance, there's never any "surprises" like over dealerships ha Every experience has been a pleasure! He goes over details and explains everything in advance, there's never any "surprises" like over dealerships have, at the end of the sale. His knowledge and professionalism are one-of-a-kind. My family and friends have also bought their cars from Joel. I will always use Joel for all my future cars. The dealership is also 1st class!! More
December 30, 2023
My advisor, Joel, was remarkable! He eased the end to end process, took the time to be thorough and make the experience fun. I learned alot. I will refer my colleagues, friends and fa He eased the end to end process, took the time to be thorough and make the experience fun. I learned alot. I will refer my colleagues, friends and family in the New Year. More