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Joel Casper

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Joel Casper | Page 10

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0

99 Reviews

Overview Reviews (99) Inventory (408)

5.0

99 Reviews

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99 Reviews of Joel Casper

August 26, 2021

Dealership Rating

Employee Rating

Service was excellent from the person who to my call and was so knowledgeable . Once I arrived they checked my tires immediately to check out it was great! J. Casper is a great service advisor and why I’m u was so knowledgeable . Once I arrived they checked my tires immediately to check out it was great! J. Casper is a great service advisor and why I’m using their services versus where I leased the car in Dallas. More

by Susanschafer21

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 27, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joel and our team, and we look forward to working with you again. Arik Florczak Service Director

August 24, 2021

Dealership Rating

Employee Rating

We were taken care of promptly. Joel Casper took very good care of us. Making sure we were taken care of promptly. Very pleased with all phases . good care of us. Making sure we were taken care of promptly. Very pleased with all phases . More

by zhill30

Customer Service

Friendliness

Recommend Dealer

Yes

Helpful 0

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Aug 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad Joel and the team were able to help, and we hope to see you again! Arik Florczak Service Director

August 20, 2021

Dealership Rating

Employee Rating

As usual these folks always provide great service in a timely manner. Happy customer as usual here! timely manner. Happy customer as usual here! More

by Thebluesteyesntx

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Aug 23, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

August 03, 2021

Dealership Rating

Employee Rating

Every is super nice and family friendly. It has surpassed a normal dealership where you service you're vehicle and leave. The advisors and other staff can and will become life long friends. a normal dealership where you service you're vehicle and leave. The advisors and other staff can and will become life long friends. More

by Bunie

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Arik Florczak, David Jurs, John Cole, Agrin Neani, Robert McMillan, Tammy Mitchell, Cannon Campbell , Dylan Bacon, Easy Newsome

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Aug 03, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

August 03, 2021

Dealership Rating

Employee Rating

I told my car in without an appointment for an oil change and check up. I was in and out in under 45 minutes. Awesome job. and check up. I was in and out in under 45 minutes. Awesome job. More

by dcherry4748

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Aug 03, 2021 -

Pat Lobb Toyota of McKinney responded

It's great to hear that our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

July 29, 2021

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Employee Rating

Best place to get Service done top-notch employees!!! Thank You Joel they really fix me up with my Wife’s Honda CRV did the alignment check everything and now she runs good thank you!! Thank You Joel they really fix me up with my Wife’s Honda CRV did the alignment check everything and now she runs good thank you!! More

by anthonynaputi

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cannon Campbell , Kawa Yahia

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Jul 29, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We're glad to hear that Joel was able to help. We appreciate your business and hope to see you again soon, Anthony. Arik Florczak Service Director

July 12, 2021

Dealership Rating

Employee Rating

Excellent customer service, service advisor kept me up to date. Service was quick, no issues with reservation. Highly recommend Cannon Campbell. Would recommend to others. date. Service was quick, no issues with reservation. Highly recommend Cannon Campbell. Would recommend to others. More

by hw

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cannon Campbell

Helpful 0

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Jul 12, 2021 -

Pat Lobb Toyota of McKinney responded

It's great to hear that Cannon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

June 27, 2021

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Employee Rating

Service was excellent! My truck was in and out quickly and all handled professionally. and all handled professionally. More

by Heather

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Heather, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

June 16, 2021

Dealership Rating

Employee Rating

Joel Casper is an excellent service advisor. Would Joel Casper is an excellent service advisor. Would highly recommend taking your car to him for service. They also have a spacious longe area with se Joel Casper is an excellent service advisor. Would highly recommend taking your car to him for service. They also have a spacious longe area with serve yourself coffee and cokes. More

by Richard

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Jun 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, Richard, for the kind words for Joel in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

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Joel Casper | Page 10

Service Advisor

Pat Lobb Toyota of McKinney

99 Reviews of Joel Casper

Dealership Inventory (408 Vehicles)

Had a great experience?Spread the word.

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Spread the word.