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Joel Casper
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Joel Casper
Service Advisor
Pat Lobb Toyota of McKinney
3350 South Central Expressway
McKinney, TX 75070
98 Reviews
98 Reviews
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98 Reviews of Joel Casper
April 21, 2024
I brought my highlighter for service and Hisar did an amazing job . It’s was quick and easy.and he will give you an update with your car which other dealership service doesn’t do. What a great experience amazing job . It’s was quick and easy.and he will give you an update with your car which other dealership service doesn’t do. What a great experience and definitely I will tell my friends to try also this dealership for service and ask for Hasir. When you pay at the cashier, Ms. Melanie will help you with smile and very professional. More
by LARRIEDEGUZMANIII
Other Employees Tagged: Camron Galaviz, Hisar Odeh , Melanie
Helpful 
March 31, 2024
We were very happy with Duane. He answered all of our questions and explained the features of the vehicle. He was super sweet and even cleaned out my car and had everything moved He answered all of our questions and explained the features of the vehicle. He was super sweet and even cleaned out my car and had everything moved over to our new 4 runner while we were with the finance guy. On a different day a couple of months back we came in and only did a test drive. Duane was the one that greeted us. While we were on our test drive he got a call that someone was asking for him. When we pulled back in the lot, instead of saying ok guys have a nice day. He showed us some of the other 4 Runners and told us about the differences of the other vehicles. I was blown away by that because we weren’t buying a vehicle and didn’t know when we would be getting one. But what I do know is I never forgot how he treated us and I didn’t forget his name. When my husband called and said hey we can lease one, I was so happy. He said do you remember the guy we saw and I was like I sure do. He is literally one of the best sales guys we have had in a very very long time. I would definitely come back and buy another vehicle and would be looking for Duane again. Thank you so much! And also I do want to say we loved our Salvadoran finance guy as well! He was great too! lol! More
by Arenard1019
Other Employees Tagged: Duane May
March 14, 2024
The service rep was extremely helpful and courteous . the service work was completed very quick and very professional. It was definitely worth the 25 mile drive to McKinney. the service work was completed very quick and very professional. It was definitely worth the 25 mile drive to McKinney. More
by Jack F
March 08, 2024
Courteous, professional, anticipates questions, and provides guidance/recomendations, and efficient. I have always received the best care with Pat Loub Toyota! provides guidance/recomendations, and efficient. I have always received the best care with Pat Loub Toyota! More
by molliebnurse
Other Employees Tagged: George Mogollon
January 13, 2024
Service department is great and very efficient. I have used Joel Casper in the service department he has taken care of a Camary for for 8 yrs and now he is taking care of my 2023 Corolla Cross. I I have used Joel Casper in the service department he has taken care of a Camary for for 8 yrs and now he is taking care of my 2023 Corolla Cross. I had my 6 month oil change today it took about 36 minutes and I was on my way. More
by Shenkenbergers
Other Employees Tagged: Matt Jirani , Scott Poliseno
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