Amazing experience from start to finish !
Jimmy was very polite and courteous the entire time. Nobody was pushy or shady, as have been my previous experiences at other dealerships.
The enti
Jimmy was very polite and courteous the entire time. Nobody was pushy or shady, as have been my previous experiences at other dealerships.
The entire experience was wonderful.
I live in Round Rock and it took 1.5 hours in Austin rush hour traffic to get there, but this will be the only dealership I will go to for the rest of my life now. Great service, kind, courteous, and amazing ! Thank you!
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by Tracy
Jul 30, 2023 -
Tracy responded
Amazing experience from start to finish !
Jimmy was very polite and courteous the entire time. Nobody was pushy or shady, as have been my previous experiences at other dealerships.
The entire experience was wonderful.
I live in Round Rock and it took 1.5 hours in Austin rush hour traffic to get there, but this will be the only dealership I will go to for the rest of my life now. Great service, kind, courteous, and amazing ! Thank you!
Jul 31, 2023 -
Lost Pines Toyota responded
Thank you so much for your glowing five-star review! We are thrilled to hear that you had a fantastic experience at Lost Pines Toyota. Providing excellent customer service is our top priority, and we're delighted that Jimmy was able to make your visit pleasant with his politeness and courtesy.
We understand how important it is for customers to feel comfortable and not pressured during the car-buying process, and we're glad that our team lived up to your expectations. Our commitment to transparency and integrity is unwavering, and we're happy to hear that you didn't experience any pushiness or shady practices during your visit.
We appreciate your willingness to travel from Round Rock, even amidst Austin rush hour traffic, to visit our dealership. It means a lot to us that you found the experience worth the effort. Rest assured that we'll continue to maintain the high standards that earned your trust, and we look forward to being your go-to dealership for many years to come.
Thank you for recognizing our efforts in providing great service and for your kind words. Your satisfaction is our greatest reward, and we're grateful for the opportunity to serve you. If you ever need anything in the future, please don't hesitate to reach out. Safe travels, and thank you for choosing Lost Pines Toyota!
Jimmy Voigt, 10 stars across the board!
Called and told him what I wanted, he personally delivered it to me the next day! Outstanding!
Called and told him what I wanted, he personally delivered it to me the next day! Outstanding!
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by 4d4m31wood
Jul 19, 2023 -
Lost Pines Toyota responded
Thank you so much for sharing your incredible experience with Jimmy Voigt at Lost Pines Toyota! We are thrilled to receive your glowing review and are absolutely elated that Jimmy went above and beyond to deliver a service that exceeded your expectations. 🌟🚗
Jimmy is indeed a gem, and we're fortunate to have him as part of our team. His commitment to providing outstanding service and personalized attention is truly remarkable. We will make sure to pass on your kind words to him, as we know it will brighten his day knowing that he made your car-buying experience exceptional.
At Lost Pines Toyota, we strive to make the car-buying process as smooth and hassle-free as possible. Jimmy's dedication to personally delivering exactly what you wanted is a testament to the exceptional service we aim to provide to all our valued customers.
Your satisfaction is our top priority, and we're thrilled to hear that you had such a positive experience with Jimmy and our dealership. We're here to assist you with all your automotive needs, now and in the future.
If there's anything else we can do to further enhance your experience or if you have any additional feedback, please don't hesitate to reach out to us. We're always here to help.
Thank you once again for your kind words and for choosing Lost Pines Toyota. We look forward to serving you again and continuing to exceed your expectations in the future!
Quince Brown is best I have ever been with in my 79
years!
Dealership would be excellent except for Parts
years!
Dealership would be excellent except for Parts
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by lewistw43
Jul 17, 2023 -
Lost Pines Toyota responded
Thank you for taking the time to share your feedback about your experience at Lost Pines Toyota. We are delighted to hear that Quince Brown made your visit exceptional and left such a positive impression on you. As a team, we strive to provide outstanding service to every customer, and it warms our hearts to know that we succeeded in making your visit memorable.
Your kind words mean a lot to us, and we will make sure to pass on your praises to Quince Brown. We believe that our staff's dedication and knowledge make all the difference in creating a positive and enjoyable car-buying experience.
We also appreciate your honest feedback regarding our Parts department. As we continuously aim for excellence in all aspects of our dealership, we take your comments seriously. If you would like to contact us with the concern, we will address this matter internally to ensure that we improve and provide a seamless experience for all our customers.
Thank you once again for choosing Lost Pines Toyota, and for trusting us to be a part of your journey. If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to reach out to us directly.
We look forward to serving you even better in the future and hope to see you again soon.
No hassle no pressure.
. it was a fair deal for them fair deal for us..I buy lots of car of all kinds, Jimmy was a very pleasant sales person and pleasant dealership to deal
. it was a fair deal for them fair deal for us..I buy lots of car of all kinds, Jimmy was a very pleasant sales person and pleasant dealership to deal with.. the way it should be.. did exactly what they said they would do..will use this dealership again…maybe the only dealership I would rate 5 star
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by dburum1
Jul 17, 2023 -
Lost Pines Toyota responded
Thank you for sharing your fantastic experience with us at Lost Pines Toyota! We are thrilled to receive your five-star review and learn that your car-buying journey with us was smooth, hassle-free, and pressure-free.
Jimmy and the entire team here are dedicated to ensuring that our customers have a pleasant and satisfying experience. We're delighted to know that Jimmy's exceptional service left such a positive impression on you. We will make sure to pass on your kind words to him as it will undoubtedly brighten his day.
At Lost Pines Toyota, we believe in transparency and fairness throughout every step of the car-buying process. We are thrilled to hear that you found the deal to be fair and that we delivered on our promises.
It's an honor to be considered the only dealership deserving of a five-star rating in your book. We truly appreciate your trust and your choice to continue supporting us. Rest assured, we'll always strive to maintain this high standard of service, making your future visits just as exceptional.
If there's anything else we can do to enhance your experience or assist with your automotive needs, please don't hesitate to reach out to us anytime. We're looking forward to welcoming you back to Lost Pines Toyota for your future car-buying endeavors.
Thank you once again for your kind words and for being a valued part of our automotive family. We can't wait to serve you again! If you need to schedule some routine maintenance, please be sure to check out the Service Coupons page for our website!
If your appointment has to do with a recall notice call
the day of your appointment to make sure the service can be performed before you drive there.
Perhaps speak to someone other than the person who
the day of your appointment to make sure the service can be performed before you drive there.
Perhaps speak to someone other than the person who set up your original appointment.
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by Bonnie
Purchased our first Toyota (Camry) from Lost Pines and
Mr. Jimmy Voigt at the end of 2014. So happy to see Mr Voigt was still at Lost Pines for our second purchase.
Mr. Voigt made the new purchase as smo
Mr. Jimmy Voigt at the end of 2014. So happy to see Mr Voigt was still at Lost Pines for our second purchase.
Mr. Voigt made the new purchase as smooth as the last. He and his team were able to find us a 2023 Rav4 Limited with all the accessories we wanted. We are very happy with the Rav4 and the service we received at Lost Pines Toyota. Have recommended Lost Pines and Mr. Voigt to friends and family.
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by VicJudi
Jul 11, 2023 -
Lost Pines Toyota responded
Thank you so much for your amazing five-star review! We are thrilled to hear about your positive experiences at Lost Pines Toyota and your continued satisfaction with our services.
It's wonderful to know that Mr. Jimmy Voigt and our team were able to provide you with excellent service not only during your first purchase but also during your recent purchase of a 2023 Rav 4 Limited. We take pride in our ability to fulfill your needs and find a vehicle that meets all your requirements, including the desired accessories. Your happiness with your new Rav 4 is incredibly important to us, and we're delighted that you're enjoying it.
We sincerely appreciate your loyalty and trust in recommending Lost Pines Toyota and Mr. Voigt to your friends and the Lost Pines Toyota Family. Word-of-mouth recommendations are the highest compliment we can receive, and we're grateful for your support.
Should you have any questions, concerns, or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Our team is always here to provide you with exceptional service.
Thank you once again for choosing Lost Pines Toyota. We truly value your business and look forward to serving you and your friends in the future.
I had the pleasure of collaborating with Jimmy during the
process of acquiring my new Tacoma, and I must express my utmost satisfaction with the entire experience. From start to finish, the engagement was ch
process of acquiring my new Tacoma, and I must express my utmost satisfaction with the entire experience. From start to finish, the engagement was characterized by a remarkable absence of pressure. Jimmy proved to be an invaluable resource, attentively addressing all of my inquiries and providing me with the necessary insights to make a well-informed decision. I am genuinely content with the outcome and the overall impression left by Lost Pines Toyota.
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by J. Stanfield
Jun 26, 2023 -
Lost Pines Toyota responded
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your collaboration with Jimmy during the acquisition of your new Tacoma was a pleasure from start to finish.
At Lost Pines Toyota, we strive to create a stress-free and pressure-free environment for our customers, and we are delighted that Jimmy exemplified this in his interactions with you. It's fantastic to know that he proved to be an invaluable resource, addressing all your inquiries and providing the necessary insights to help you make a well-informed decision.
We are genuinely grateful for your satisfaction with the outcome of your purchase and the overall impression you have of Lost Pines Toyota. Our team works tirelessly to ensure that each customer's experience is exceptional, and your kind words reaffirm that we are on the right track.
Thank you once again for choosing Lost Pines Toyota, and we look forward to serving you in the future. If you have any more questions or need any further assistance, please don't hesitate to reach out to us.
As always, everyone at the Bastrop Lost Pines Toyota was
incredibly kind and helpful. Went in to get an annual maintenance check up on the Toyota I bought from this dealership. The front desk was very helpf
incredibly kind and helpful. Went in to get an annual maintenance check up on the Toyota I bought from this dealership. The front desk was very helpful in pointing me in the right direction, everyone's explanations as to where to go and what to expect were clear and courteous, and the lobby was cool and comfortable to wait in the short time it took to complete. Very thankful for everyone's help.
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by Mr. S
Service Price Transparency
Jul 07, 2023 -
Lost Pines Toyota responded
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your recent visit to the Bastrop Lost Pines Toyota for an annual maintenance check-up was met with incredible kindness and helpfulness from everyone you encountered.
Our team takes great pride in delivering exceptional customer service, and it's wonderful to know that our front desk staff was helpful in guiding you and providing clear and courteous explanations. We understand the importance of a comfortable waiting environment, and we're glad that our lobby was cool and accommodating during your short wait.
Your gratitude for everyone's help means a lot to us, and we truly appreciate your continued support and trust in our dealership. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. We look forward to serving you again and providing you with another exceptional experience. Next time you come to visit us, please visit our website for service coupons to help you save some money!
I appreciated Jimmy's kind, honest and thoughtful
approach. He made it super simple to complete the transaction for my new Rav4!
approach. He made it super simple to complete the transaction for my new Rav4!
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by Julie F
May 04, 2023 -
Lost Pines Toyota responded
It's great to know that you're loving your new Rav4! We're thrilled to hear that your experience with Jimmy was excellent as well! Enjoy that new Rav4 and we'll see you soon!
I recently purchased a pre-owned Tacoma from Lost Pines.
My salesperson, Jimmy Voigt, and his manager, Kelvin Bryant, were straightforward and easy to work with. I appreciated that they were direct, with no
My salesperson, Jimmy Voigt, and his manager, Kelvin Bryant, were straightforward and easy to work with. I appreciated that they were direct, with no unsavory tactics like I encountered at a couple of other dealerships. This was part of what won them the business. Buying a car can be an unpleasant experience, but these guys made it about as painless as gets (other than the money part. That's always painful.).
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by mk
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