Jimmy Harris | Page 41

Professional and prompt service My visit to service my car was unscheduled but still the service was done in timely and professional manner. Best and up to date service. My visit to service my car was unscheduled but still the service was done in timely and professional manner. Best and up to date service. More

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Oil change and tire rotation My service representative, Jimmy Harris, was great!! This is the 3rd time I have brought my vehicle in for routine maintenance service and Jimmy is a My service representative, Jimmy Harris, was great!! This is the 3rd time I have brought my vehicle in for routine maintenance service and Jimmy is always making sure that all my maintenance services are up to date. Any services that may run higher than my budget at that time, Jimmy is very helpful in prioritizing for me which services can fit my budget and then proposes a plan to get any other items done during future routine maintenance visits. He is very helpful and very knowledgeable about my vehicle! More

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Service on my Pilot Very friendly staff and very helpful. They do a great job on getting the work done in a reasonable time and not having to wait very long to get my car Very friendly staff and very helpful. They do a great job on getting the work done in a reasonable time and not having to wait very long to get my car back to me. More

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Great customer service! I love going to get my car services done at Lou Sobh Honda because no matter what I am there for, I always get great customer service! Great job guys! I love going to get my car services done at Lou Sobh Honda because no matter what I am there for, I always get great customer service! Great job guys! More

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Service with an Unexpected Upside My Son took his car into get service, and advised he was waiting for the car, however, there must have been a miscommunication. After a couple of hou My Son took his car into get service, and advised he was waiting for the car, however, there must have been a miscommunication. After a couple of hours had passed, and past the time he was told it would be ready, he needed to go to work. He called me (Dad) to come an pick him up and take him to work, when I spoke to the Service Advisor, they acknowledge the time, however, they though he left it and wasn't waiting. Once they found out he was still there, they completed his service in a timely fashion, he made it to work, a little late. As an apology for the confusion, they gave us a free oil change on them, the next time... I didn't ask for it, they did it just because... and that is the reason for my rating. They didn't do anything wrong, it was just a miscommunication (probably on my Son's side, you know how teenagers are...) regardless, they created an unexpected upside... so Thank You. More

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service dept found replacement tire even though none locally Service dept went above and beyond to purchase a tire in order to exceed my expectations a replace my damaged tire. Jimmy knew I had a need to travel Service dept went above and beyond to purchase a tire in order to exceed my expectations a replace my damaged tire. Jimmy knew I had a need to travel over the weekend and needed my 2017 CRV More

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Service Department is #1 Jimmy really went the extra mile. Excellent customer service. I will definitely continue to use Lou Sobh Honda for our THREE Honda vehicles. Thank you Jimmy really went the extra mile. Excellent customer service. I will definitely continue to use Lou Sobh Honda for our THREE Honda vehicles. Thank you so much. More

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Easy and convenient Jimmy was more than helpful. The check in processs was fast. Dropped my car off for some warranty work and returned later with car completed. To top i Jimmy was more than helpful. The check in processs was fast. Dropped my car off for some warranty work and returned later with car completed. To top it off my baby even got a bath while it was there. More

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Outstanding service Dealer rep was thorough and very courteous. Service was performed expeditiously and skillfully. I will return to this dealer for future service. Re Dealer rep was thorough and very courteous. Service was performed expeditiously and skillfully. I will return to this dealer for future service. Regular routine maintenance is the key to keeping your investment running and this service department places an emphasis on that fact. More

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Over and above. I took my new (to me) used 2006 Ridgeline to get a key made and to check out the brakes, cruise control and the truck in general. I had bought it the I took my new (to me) used 2006 Ridgeline to get a key made and to check out the brakes, cruise control and the truck in general. I had bought it the day before. They informed me I had two recalls (airbags) and did the work. Later they called and told me the cruise was OK, the brakes were new but the brake fluid and power steering needed changing. Additionally, the timing belt had never been changed, I was at 126K miles. They did all the work, got me a free loaner, and finished in six hours. What a great job Jimmy Harris and the service department did!! Probably saved me an engine job. Thanks Lou Sobh Honda! See you in 5,000 miles. More

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