Jimmy Harris | Page 40

New Purchase Purchasing our new Pilot at Lou Sobh was a great experience. Our sales rep, Jim Milam, was very easy to work with and made the experience enjoyable. Purchasing our new Pilot at Lou Sobh was a great experience. Our sales rep, Jim Milam, was very easy to work with and made the experience enjoyable. In addition, servicing my other Honda’s at the dealership has also been a good experience. Very efficient and helpful. More

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Great Service! I had my first oil change after purchasing my Odyssey at this dealership. To my surprise, my first oil change was free! From start to finish, I had I had my first oil change after purchasing my Odyssey at this dealership. To my surprise, my first oil change was free! From start to finish, I had exceptional service. They even finished earlier than promised! Everyone was friendly and polite. Jimmy gave me additional information on when to have the oil changed and about what to expect with the lifespan of my tires with regular rotations. Thank you for a great experience! More

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Very pleasant experience with the 30,000 mile service. The salesman as well as the service personnel are always very upfront with me when answering my questions or concerns, which is not my experience with The salesman as well as the service personnel are always very upfront with me when answering my questions or concerns, which is not my experience with other dealerships. More

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Honda service I would purchase another car and would tell people about the dealership just because of the service I receive there. Thank You for your service. I would purchase another car and would tell people about the dealership just because of the service I receive there. Thank You for your service. More

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Overall Very Good Experience Overall my experience with Lou Sobh has been very good and the team in service is extremely professional and don’t try to oversell like so many others Overall my experience with Lou Sobh has been very good and the team in service is extremely professional and don’t try to oversell like so many others seem to. I trust them when they say work is needed because they often tell me when it’s not. It will continue to keep me coming back to this dealership for all my sales and service needs. More

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First Service Made my appointment through the Honda Link app. Super efficient process. Got reminders when the day came. Dropped off the Ridgeline and the service wa Made my appointment through the Honda Link app. Super efficient process. Got reminders when the day came. Dropped off the Ridgeline and the service was phenomenal. Very pleased. More

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Service experience The service person was helpful, respectful and courteous. Jimmy kept me informed as the inspection was being done and worked with me to consult my The service person was helpful, respectful and courteous. Jimmy kept me informed as the inspection was being done and worked with me to consult my husband by phone to discuss results and concerns for service. He made recommendations and expressed possible concerns but did not pressure us in any way. It was a very good experience and we will be returning for any future problems. More

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Good service The service was very good. The service staff was very knowledgeable and very friendly. I like making appointments on line. The appointment was on time The service was very good. The service staff was very knowledgeable and very friendly. I like making appointments on line. The appointment was on time. More

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Service is always great! Purchased a new 2016 Honda Accord Touring. Within 3 years of ownership I’ve had to bring the car back to replace the headlight assembly due to the HID Purchased a new 2016 Honda Accord Touring. Within 3 years of ownership I’ve had to bring the car back to replace the headlight assembly due to the HID DRLs not working/fading. Thankfully the replacements were under warranty. I’m afraid, once the warranty has expired, I’d have to replace them out of pocket. Not sure if this has been a recurring problem or not. Other than that both the Service and the car gave Vern exceptional. More

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Excellent The service crew was ready to help as I drove in. They were very helpful and efficient, offered drinks and snacks, and we're finished in excellent tim The service crew was ready to help as I drove in. They were very helpful and efficient, offered drinks and snacks, and we're finished in excellent time. More

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