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Jim Watts
Jim Watts at South Hills Kia
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Jim Watts | Page 2

Service Manager

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

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4.6
518 Reviews
4.6

518 Reviews

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518 Reviews of Jim Watts

April 18, 2024

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Employee Rating

Always Excellent service every time I bring my kia stinger in. Kayla is the best. She is always quick to respond and makes sure I am taken care of throughout the entire process. She will update me whi More

by johnjevicky2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Belajac

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Apr 20, 2024

South Hills Kia responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 17, 2024

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Employee Rating

Eddie Aguirre went above and beyond to help me to find my car. Love the car, so far. Was disappointed in KIA's limited color selections for interior and outside of the Sportage. More

by rkolling2
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

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Apr 19, 2024

South Hills Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (724) 942-3000.

April 16, 2024

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I have taken my car in two times for the same issue and it has not been resolved and no insight around what is being done to fix it. Both times I was informed it was fixed and turned my car to immediately More

by carley
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Recommend Dealer
No
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Apr 18, 2024

South Hills Kia responded

Hi Carley, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, South Hills Kia (724) 942-3000

Apr 18, 2024

carley responded

I have, multiple times. Your team promised the manager would reach out to me and that did not happen. When I call the team to follow up, it is clear they are unsure what the plan is to resolve my issue and certainly not making it a priority. I finally received a message via text that maybe your team could get me in the week of the 29th, but still no confirmed date or what they plan to do. Given that I have been trying to get this issue resolved with your team since my inspection on March 14th and have been in 3 times, their lack of care and response is unacceptable.

April 16, 2024

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Employee Rating

Once again Kayla and the service team gave excellent service! once again, she managed to get me scheduled at a time most convenient for me. If there was a 10star rating they would receive that. More

by MPSSIMON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla

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Apr 18, 2024

South Hills Kia responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2024

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I have received nothing but excellent service from both the sales department and the service department More

by MPSSIMON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice , Kayla

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Apr 07, 2024

South Hills Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at South Hills Kia! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2024

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I received multiple texts with updates so communication was good. Service was good. Providing pickup service is a great perk More

by shawnsaniga
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Recommend Dealer
Yes
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Apr 07, 2024

South Hills Kia responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2024

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Very helpful and knowledgeable. The customer comes first and the wait was short . The waiting room was nicr More

by bernien123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

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Apr 07, 2024

South Hills Kia responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2024

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Had my recalls done, oil change, and tires rotated. I love South Hills Kia!! From the day I bought my 2023 Sportage til now. They are excellent and great customer service. From sales to service. More

by kromanetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Aguirre

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Apr 05, 2024

South Hills Kia responded

Hello Kromanetti, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 03, 2024

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Very friendly dealership with excellent staff. This was my first time coming to this dealership for service but I’ll definitely be back. More

by Chris Kuc
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

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Apr 06, 2024

South Hills Kia responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

April 02, 2024

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Employee Rating

once again the service department has delivered ahead d of schedule. My service advisor Kayla was fantastic getting me in without an appointment, and getting me back on the road!!!! I would give her a 10 s More

by MPSSIMON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice , Kayla

Helpful
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Apr 04, 2024

South Hills Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at South Hills Kia. We are always more than happy to assist you if anything else comes up. Take care!

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