Jim Watts
Jim Watts at South Hills Kia
Refer Me

Jim Watts

Service Manager

South Hills Kia

3644 Washington Rd
Canonsburg, PA 15317

Contact Me
4.6
513 Reviews
4.6

513 Reviews

Write a Review

513 Reviews of Jim Watts

April 28, 2024

Dealership Rating
Employee Rating

I was disappointed in the customer service. I never received an update on my vehicle. I left it at 9:30am and didn’t hear from anyone the entire day. I had to contact the service center and ask More

by kj.scott7320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Daerr , Joe Nelson

April 24, 2024

Dealership Rating
Employee Rating

Very professional and addressed all of my issues. Prompt service and explained everything very thoroughly. More

by pete.yalch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

Apr 27, 2024

South Hills Kia responded

Hello Pete, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2024

Dealership Rating
Employee Rating

Thanks for taking care of everything! You turned a $6500 repair into a $0 miracle! More

by aprilw57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

Apr 25, 2024

South Hills Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2024

Dealership Rating
Employee Rating

Great awsome good grand wonderful outstanding top notch out of this world amazing excellent wow More

by ericpfrimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

Apr 20, 2024

South Hills Kia responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

Dealership Rating
Employee Rating

Very easy process no hard selling. Listened to needs. No hidden cost. very up front an sales , service and financing. More

by jaime3rd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice

Apr 20, 2024

South Hills Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 18, 2024

Dealership Rating
Employee Rating

Always Excellent service every time I bring my kia stinger in. Kayla is the best. She is always quick to respond and makes sure I am taken care of throughout the entire process. She will update me whi More

by johnjevicky2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Belajac

Apr 20, 2024

South Hills Kia responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 17, 2024

Dealership Rating
Employee Rating

Eddie Aguirre went above and beyond to help me to find my car. Love the car, so far. Was disappointed in KIA's limited color selections for interior and outside of the Sportage. More

by rkolling2
Recommend Dealer
Yes

Other Employees Tagged: Ed Daerr

Apr 19, 2024

South Hills Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (724) 942-3000.

April 16, 2024

Dealership Rating
Employee Rating

I have taken my car in two times for the same issue and it has not been resolved and no insight around what is being done to fix it. Both times I was informed it was fixed and turned my car to immediately More

by carley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 18, 2024

South Hills Kia responded

Hi Carley, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, South Hills Kia (724) 942-3000

Apr 18, 2024

carley responded

I have, multiple times. Your team promised the manager would reach out to me and that did not happen. When I call the team to follow up, it is clear they are unsure what the plan is to resolve my issue and certainly not making it a priority. I finally received a message via text that maybe your team could get me in the week of the 29th, but still no confirmed date or what they plan to do. Given that I have been trying to get this issue resolved with your team since my inspection on March 14th and have been in 3 times, their lack of care and response is unacceptable.

April 16, 2024

Dealership Rating
Employee Rating

Once again Kayla and the service team gave excellent service! once again, she managed to get me scheduled at a time most convenient for me. If there was a 10star rating they would receive that. More

by MPSSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla

Apr 18, 2024

South Hills Kia responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2024

Dealership Rating
Employee Rating

I have received nothing but excellent service from both the sales department and the service department More

by MPSSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leigh-Anne DeFelice , Kayla

Apr 07, 2024

South Hills Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at South Hills Kia! We are always more than happy to assist you if anything else comes up. Take care!

1
...

Dealership Inventory (167 Vehicles)

used 2022 Kia Seltos car, priced at $21,591
2022 Kia Seltos
used
Steel Gray exterior
CVT
All-wheel Drive
new 2024 Kia Sportage car, priced at $34,349
2024 Kia Sportage
new
Red exterior
Automatic
All-wheel Drive
new 2024 Kia Sportage car, priced at $33,545
2024 Kia Sportage
new
Glacial White Pearl exterior
Automatic
All-wheel Drive
new 2024 Kia Telluride car, priced at $53,763
2024 Kia Telluride
new
Gray exterior
Automatic
All-wheel Drive
new 2024 Kia Sportage Hybrid car, priced at $32,065
2024 Kia Sportage Hybrid
new
Fusion Orange exterior
Automatic
All-wheel Drive
new 2024 Kia Carnival car, priced at $39,871
2024 Kia Carnival
new
Metal exterior
Automatic
Front-wheel Drive