Jim Redden | Page 2

Friendly Sales Consultants My car shopping and purchase from the Lindsay Cadillac Team was a pleasant car buying experience. The staff was very knowledgeable and professional. My car shopping and purchase from the Lindsay Cadillac Team was a pleasant car buying experience. The staff was very knowledgeable and professional. They ensured that I received the best deal that I could have received. I am very appreciative of the time and effort they spent which allowed me to take possession of the vehicle (CT6) made just for me. Thank again Team!! More

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Outstanding Service with an Excellent new SUV (XT4) It was a pleasure to work with the whole Lindsay Cadillac Team. Jasper Fazio & her boss Jim Redden were outstanding. They handled the entire process i It was a pleasure to work with the whole Lindsay Cadillac Team. Jasper Fazio & her boss Jim Redden were outstanding. They handled the entire process in a highly professional manner. They quickly responded to our questions & concerns. During the early porton of our purchasing process we had considered making the purchase from another Cadillac dealership. However the stark difference between Lindsay Cadillac’s team (Jasper & Jim) & the other dealership’s personnel made our buying decision quite easy. Go XT4 - Go Lindsay Cadillac - Go Jasper & Jim! More

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My new XT4 Loving my new twilight blue metallic XT4. Working with Jasper Fazio was a very informative and fun experience. She knows her stuff. Am getting many Loving my new twilight blue metallic XT4. Working with Jasper Fazio was a very informative and fun experience. She knows her stuff. Am getting many compliments on my new cute SUV and have referred friends to Lindsay Cadillac. More

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I purchase a 2016 cadillac xts. Great car. Love the car. I appreciate the kindness of Jasper Fazio. Also Jim the manager was great. I believe they gave me a good deal. I like to thank Tim Robinson as well. M I appreciate the kindness of Jasper Fazio. Also Jim the manager was great. I believe they gave me a good deal. I like to thank Tim Robinson as well. My only concern was finance department. I realize everyone was doing their joh. Yes I would recommend othrrs. And fact I've already spoke to two of my members More

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The finance office will run your credit illegally. The people in the finance office and even the sale representatives only want to make a deal. The service was poor and they run your credit illegally. The people in the finance office and even the sale representatives only want to make a deal. The service was poor and they run your credit illegally. More

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5th Escalade from Lindsay Great team, I enjoyed the experience every time. Jasper was very knowledgeable and explained the nuances very well. Made the buying experience troubl Great team, I enjoyed the experience every time. Jasper was very knowledgeable and explained the nuances very well. Made the buying experience trouble free. Very good products. More

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Used Car Nightmare - NO Integrity Here DO NOT BUY USED vehicles here. Used Car Scammers, NO Integrity What-so-Ever In Feb 2018, I found a used Acura MDX at a decent price. I'm a mom, wo DO NOT BUY USED vehicles here. Used Car Scammers, NO Integrity What-so-Ever In Feb 2018, I found a used Acura MDX at a decent price. I'm a mom, working professional that needed a good working car, kid transporter, something we could easily maintain and pay-off. Will facilitated my vehicle selection, Barabra sold me a Powertrain Warranty with Fidelity. They advised that the warranty was the best coverage for a higher mileage vehicle. The car was sold AS-IS. Besides the middle console cup holder, key batteries not working. I asked if there were any major issues? They responded "NOPE, it's a great car, just beautiful condition. You got a great deal." The day I drove home, Will advised that "should I need anything, have any problems, please give him a call." The day after purchasing, I noticed some strange sounds, I bought the car back in and the made some rotor adjustments. Each week I noticed I was getting gas every 3-4 days. I took the car to my local Acura dealer for a vehicle inspection, they advised that there was a fuel pump leak. They called Fidelity and this was not a covered warranty item. In the less than 2 months that I've owned this car, I've learned that I was sold a SUPER LEMON! There is HEAVY CARBON BUILD UP ON THE ENGINE, SPARK PLUGS NEED REPLACEMENT, TIMING BELT will need replacement at any time now, FUEL PUMP is leaking! Easily $3-4,000 worth of repairs. I called and left a voicemail on 4/16/18 for Tim Robinson the GM, he passed my message to Jim Rudden. I hoped that being a higher-end, family-owned business that they would be upstanding, considerate and willing to assist me in some way. Not only was Mr. Rudden condescending and uncaring to me, he basically said, "Oh well, you'll have to work with Acura now." "You bought it AS-IS -- we won't be fixing any of the regular maintenance issues!" I was so blown by the rude tone and lack of integrity. Jim did offer to "sell me another, NEWER car ... WHY would I give Lindsay any more money!?! Why would we ever do business here again? Here is the thing. I went in asking for a reliable vehicle. I was on a budget for the downpayment. I ASKED about the condition of the vehicle. They said it is sold AS-IS is normal for mileage that high. WHY WOULD YOU NOT BE TRANSPARENT, HONEST with a customer. This is so upsetting to me and my family. We've had the car less than 2 months and I'm just being hung out to dry for repairs we can't afford and are now upside down nearly $5,000 if you include the cost of repairs, payments made and the downpayment we gave the dealership. If any attorneys, consumer affairs reporters are reading this, please reach out to us. I am now on a campaign to change the laws so that WARNING LABELS should be added on used vehicles so that unsuspecting consumers can't be taken advantage of in the future. If you value integrity, a company that will stand behind their transactions and just is respectful of your investment. The Lindsay family of dealerships should ABSOLUTELY be avoided. More

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Devin Hansen took great care of me as my salesperson. The whole experience of purchasing a new car was awesome. The company personnel worked with me to ensure that I could meet and afford the car. They The whole experience of purchasing a new car was awesome. The company personnel worked with me to ensure that I could meet and afford the car. They worked with me as far as my own personal budget. More

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Great Customer Experience Tailored to My Needs. This was my first experience at Lindsay Cadillac. With a demanding career in the Insurance industry, my career is evolving from being bound to my d This was my first experience at Lindsay Cadillac. With a demanding career in the Insurance industry, my career is evolving from being bound to my desk, to commuting to prospective client meetings and driving all over the DMV... That said, I needed to move from a RWD ATS that I LOVED to an AWD vehicle that was preferably "certified pre-owned (CPO)." From my research on Car Gurus and TrueCar, Lindsay Cadillac had the best selection of CPO Cadillac inventory and at the best prices. The friendly customer service from everyone was a relief from the snooty treatment I received from another Cadillac dealership in Bethesda, MD. Suffice to say it, everyone was focused on my needs and tailoring the right car for me at the right price. I'm so happy with my purchase and experience, I've already referred Lindsay Cadillac to a relative of mine. She will be trading out of her older CTS for a new one at Lindsay. Leigh, Keith, Ricky, & Jim: Thanks for a great buying experience! More

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Bought new suv Will was great salesperson. Persistent and continued to try to make a deal without being offensive. Eventually convinced me to travel 100 mikes to buy Will was great salesperson. Persistent and continued to try to make a deal without being offensive. Eventually convinced me to travel 100 mikes to buy the vehicle. He even drove the car halfway for me to view before buying. I would recommend to everyone. More

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