Jim Morgan | Page 24

Outstanding Employees and Service The dealership is first class from top to bottom. Everyone I encountered was friendly and professional. Daniel was very responsive, knowledgeable, and The dealership is first class from top to bottom. Everyone I encountered was friendly and professional. Daniel was very responsive, knowledgeable, and a pleasure to deal with! He was very patient and listened to my wants for my new vehicle. He found exactly what I was looking for. Thanks for a fantastic experience. More

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awesome Great people took our trade in and helpped us get in a newer truck, worked with what we gave them our price range and got us approved sales was not pu Great people took our trade in and helpped us get in a newer truck, worked with what we gave them our price range and got us approved sales was not pushy for a brand new truck. More

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Top Notch Outstanding service, professional, and extremely reasonable. Best Ford Dealership in Middle TN. Daniel Custodio and Jim Morgan went above and beyond t Outstanding service, professional, and extremely reasonable. Best Ford Dealership in Middle TN. Daniel Custodio and Jim Morgan went above and beyond to make a dream truck a reality. More

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Great salesman It was a great experience. Dennis was amazing, and he did not pressure is to buy right away. He took his time to explain things to us and allow me to It was a great experience. Dennis was amazing, and he did not pressure is to buy right away. He took his time to explain things to us and allow me to ask questions. The finance department was great. He also took the time to explain everything. This was a positive experience. More

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Awesome salesman and dealership! We just bought a new Ford F250 from Miracle Ford in TN. Our sales pro was Daniel Custodio. Daniel was so good to us! He was not only professional, but We just bought a new Ford F250 from Miracle Ford in TN. Our sales pro was Daniel Custodio. Daniel was so good to us! He was not only professional, but he made the entire experience easy, fast and enjoyable. We love our new truck and we love Daniel and Miracle Ford!! Thanks to Daniel, Jim Morgan and Judy for exceptional customer service! More

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Good home town people. Always friendly, helpful and accommodating to my needs to get me taken care of. These folks have been taking care of my service and parts needs for n Always friendly, helpful and accommodating to my needs to get me taken care of. These folks have been taking care of my service and parts needs for nearly two decades. More

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Used Vehicle Purchase Bought a used car from Miracle Ford. Salesman Mike Dodson was helpful and pleasant. I know it is buyer beware, but this is a Class A dealership (new a Bought a used car from Miracle Ford. Salesman Mike Dodson was helpful and pleasant. I know it is buyer beware, but this is a Class A dealership (new and Used cars), so I felt pretty confident that vehicle would be reasonably decent as would paperwork transactions. Found out later that vehicle price included $1200 for a warranty, and when I questioned why I had to purchase a warranty rather than paying the lesser price for the vehicle without the warranty the finance manager said the "bank required it." News to me that you can be forced to purchase a warranty by a bank. Also, car was delivered with 2 bad tires (not bald, faulty), shredded windshield wipers, oil change not noted, and a front bumper clip missing so the lower front bumper was loose from vehicle. First week of ownership=$550 in out of pocket repairs. Like I said buyer beware. Also, Carfax did not report the front end damage repaired from a previous collision. Well as Carfax says, they only report what people tell them. More

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Great experience buyng 2 new Escapes Miracle's inventory of new Escapes far exceeded other dealers in the area. Our salesman, John James, spent most of the day helping my daughter and I f Miracle's inventory of new Escapes far exceeded other dealers in the area. Our salesman, John James, spent most of the day helping my daughter and I find two Escapes that matched our needs perfectly. He listened to what we were looking for, and took time to walk around the lot with us to find the best vehicles for us. During the test drive, he pointed out several features of the cars to get us comfortable with the newest technology. He was very open to questions, and quite knowledgeable about the features. The Finance Manager, Jim Morgan, was very helpful in explaining financing options and getting both of us the best financing packages. Everyone in the dealership went the extra mile to make us feel welcome. In 40 years of buying cars, this was by far the most enjoyable car-buying experience of my life. I will send all my friends to John James at Miracle Ford! More

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Happy Couple We went in to look at a used Edge that I found on the internet site for Miracle Ford. I was contacted and set up a time to look at the vehicle with my We went in to look at a used Edge that I found on the internet site for Miracle Ford. I was contacted and set up a time to look at the vehicle with my husband. Daniel Custodio was awesome. Never pushy always very professional. We test drove three vehicles that day and felt so comfortable about how we were not bullied or strong armed into buying a vehicle there. We felt so comfortable through the whole process. Kris Somaru was also involved in the sale. He made us feel so comfortable there and never pushy. He would tell us talk your time this is a big decision. You don't hear that from a salesman. Daniel also would tell us if a car had issues. He actually drove one with us so that he could tell us if it had issues. We were so comfortable through the whole process even through the finance part. They listened to what we had to say, how much we wanted to pay for payment and did everything they could to keep that purchase in our price range. Best group of people there ever! I highly recommend Daniel and hope that if anyone is looking for a new/used car they go see Daniel Custodio he is so helpful and really a down to earth guy. Not pushy at all. Thanks Daniel and Kris for making this a great experience for us. More

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it was great made you to feal like your were home. All the staff were frindley and seemd to try and help you any way they could dealer ship was nice and comfterbal made you to feal like your were home. All the staff were frindley and seemd to try and help you any way they could dealer ship was nice and comfterbal More

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