Jillian Clapp | Page 2

Jannell provided me with the best possible deal. Around. This is my 3rd leased truck with them and I can always rely on good customer friendly service. I purchase the maintenance package and have t Around. This is my 3rd leased truck with them and I can always rely on good customer friendly service. I purchase the maintenance package and have trouble-free service for 3 years. It is not always about the initial price, but with the number of cars around today, a relationship with a reliable and honest dealer is worth a lot. More

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My husband and I were shopping for a new Bronco and were literally looking all over the US for the one with the right color/engine/combination of features and of course the right price. We found one at Jann literally looking all over the US for the one with the right color/engine/combination of features and of course the right price. We found one at Jannell Ford that met all our needs and were able to negotiate a fair price over the phone- so that we did not make a wasted trip over there as they were not geographically very close. Once we got there it was super easy, low pressure and streamlined. We test drove the vehicle, signed the papers and put down our deposit. Harry, our salesperson was friendly and helpful and we never felt pressured by him or anyone else to "seal" the deal...we simply felt supported and taken care of. Eddie the sales manager was awesome, as well as Jillian and the finance manager Billy. The true art of a sales team is to make customers feel like they are being serviced and cared for rather than pressured and upsold. The team of professionals at Jannell, who obviously have a great working relationship and banter with one another, and who really seem to love their job and work environment translates into a great overall buying experience for the consumer. We picked up our vehicle yesterday, again assisted by Harry and the team and drove away feeling that this was one of the most pleasant new car buying experiences we have ever had. Thank you Jannell Ford! More

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Everyone with whom I dealt was very accommodating in facilitating the buy-out of my F-150 lease. A sincere thanks to Bill Pellagrini, Jill Clapp, and Bill Hoyle who handled the transaction. I now foun facilitating the buy-out of my F-150 lease. A sincere thanks to Bill Pellagrini, Jill Clapp, and Bill Hoyle who handled the transaction. I now found a new Ford dealership for my truck!!! More

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Dina was so helpful and really listened to our wants/needs/and concerns related to what we needed in a car but also what we could afford. wants/needs/and concerns related to what we needed in a car but also what we could afford. More

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They entire process was professional and overall it was a great experience. I highly recommend great experience. I highly recommend More

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I had the best experience with Jannell Ford. Rob was amazing and so was Ed. They were super nice, efficient and gave me the best deal they could offer. The whole transaction was super easy and Rob was amazing and so was Ed. They were super nice, efficient and gave me the best deal they could offer. The whole transaction was super easy and I never felt pressured. I would definitely come back! I love my new Edge! Thanks Rob and Ed for a great experience. More

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I would highly recommend Jannell of Hanover. I purchased a used car from them. The salesman Bill P was very helpful and knowledgeable and wasn’t pressuring me at all. I also dealt with Jill on I purchased a used car from them. The salesman Bill P was very helpful and knowledgeable and wasn’t pressuring me at all. I also dealt with Jill on helping with the asking price of the vehicle. She was also amazing. From beginning of the sale through financing and the closing of the sale it was a great experience! As a bonus they have the Lola the golden retriever she just makes it feel like home. Definitely recommend buying from Jannell! More

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Ariel Diaz was outstanding throughout the process of buying a new car. Would definitely recommend. buying a new car. Would definitely recommend. More

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The folks at Jannell were extremely helpful and knowledgeable. Harry helped me set up all the cool new features in my truck, it was ready for pick up ahead of my appointment time, and was overall a knowledgeable. Harry helped me set up all the cool new features in my truck, it was ready for pick up ahead of my appointment time, and was overall a great experience More

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Overall great experience from management, sales (Dina) and finance departments. I had to wait over a year for my Maverick but was kept updated with the best information Jannell had at that time. Everyon and finance departments. I had to wait over a year for my Maverick but was kept updated with the best information Jannell had at that time. Everyone was friendly, up front and made my car buying experience very pleasant. I would recommend Jannell Ford without reservation. Thank you! More

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