Jerry Williams
Jerry Williams at Tom Wood Subaru
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Jerry Williams | Page 2

Service Manager

Tom Wood Subaru

3300 E 96th St
Indianapolis, IN 46240

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4.6
69 Reviews
4.6

69 Reviews

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69 Reviews of Jerry Williams

May 27, 2022

Dealership Rating
Employee Rating

I’ve come through repeatedly to have routine maintenance done on my crosstrek and I almost always end up talking with Wilfred Chan (Will). Throughly impressed with each interaction, and Will’s a really kind More

by isaac.seppel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilfred Chan and Eric

May 27, 2022

Tom Wood Subaru responded

We appreciate your confidence in Will and the rest of our team to get the job done. Drive safely, and we hope to see you back at Tom Wood Subaru!

May 27, 2022

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Employee Rating

Everything was great except my husband was the one who waited for the car. He is crippled and limps with a cane. When he paid he was handed the paperwork and told that the car was “up front”. After lim More

by suzannew6
Recommend Dealer
Yes
May 31, 2022

Tom Wood Subaru responded

Thank you for the feedback. We are sorry that your husband didn't have an easier time getting the paperwork. We want to make things easy for our customers, and I regret that we let you down. Please get in touch at your convenience so that we can hear any other feedback you have. Thank you, Jerry Williams - Service Manager - (317) 705-7024

May 25, 2022

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I’m driving my 4th Subaru , and I wouldn’t take it anywhere but Tom Wood Subaru to be serviced. Everyone inn the service department, especially Joe, has always been completely professional while treat More

by Margaret.wiltrout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shanholt

May 25, 2022

Tom Wood Subaru responded

Hi Margaret - We are so grateful for your continued business! Thank you for choosing Tom Wood Subaru and for sharing your kind review of Joe. See you next time!

April 14, 2022

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Employee Rating

Mike and Tom Wood dealership takes care of our needs. Love my new Outback wilderness, Mike had everything ready to go when we arrived. Service department is ordering all my extras. I will not go to an More

by subaru happy girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Danielson

Apr 14, 2022

Tom Wood Subaru responded

Congratulations on your new Subaru Outback Wilderness! Thank you for trusting Mike and the Tom Wood Subaru team to find you the perfect new ride for all your adventures. Enjoy it, and we'll see you next time!

Apr 14, 2022

subaru happy girl responded

You can count on that ❤

January 19, 2022

Dealership Rating
Employee Rating

Dealership did a great job on my wife’s car. In-depth front end engine repair and service to my wife’s vehicle with over 100,00 mile on it. Runs great now!!!! More

by Ed.leblanc32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Boyd

Jan 19, 2022

Tom Wood Subaru responded

Thank you for taking the time to review us! We are so glad to hear that the Tom Wood Subaru team was able to assist with your wife's vehicle and get the job done. Drive safely, and we hope to see you back!

January 07, 2022

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Employee Rating

I feel they care about the customer. Work quality is good. I like that they wash your car. It appears that they can install a lot if the accessories that are in the catelogue. More

by Yingcraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2022

Tom Wood Subaru responded

Thank you for the great review! We strive to deliver seamless and accommodating service, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Tom Wood Subaru!

January 06, 2022

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Employee Rating

Have bought three cars from this dealership and another from different Tom Wood dealership and in all of them they have been the best I have ever experienced compared to others More

by brzeh13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TONY BIRSFIELD , Fredo Rodriquez also Joe and Ryan

Jan 07, 2022

Tom Wood Subaru responded

It means a lot that our service stood out to you, and will certainly let the Tom Wood Subaru team know you appreciate all of their attentiveness and professionalism. Thanks for the kudos!

December 12, 2021

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Employee Rating

Had a front tire that kept going low. Wilfred took down my information. The car was taken for a test drive. It was the two front tires. Both value stems had to replaced. I appreciate the excellent service, More

by Glenn70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilfred Chan

Dec 13, 2021

Tom Wood Subaru responded

It's wonderful Wilfred and the Tom Wood Subaru service team were able to make sure your tire concerns were taken care of. We will certainly let everyone know their commitment to exceptional service stood out to you. Safe travels!

Dec 13, 2021

Glenn70 responded

Ok. That would be great.

November 12, 2021

Dealership Rating
Employee Rating

Quick service pleasant people best dealership I have used in my 54 years of driving More

by Dwittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2021

Tom Wood Subaru responded

We're blown away by this incredible compliment! We were more than happy to lend a hand with your service needs, and the entire Tom Wood Subaru team looks forward to our next opportunity to work together!

Nov 12, 2021

Dwittman responded

Wonderful dealership

November 08, 2021

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Employee Rating

Visiting Indy for a funeral from Michigan. My car was Broken into and tow windows shattered. I received the seat service at Tom wood collision from the initial Telephone call to actual Help With More

by Michelelehman2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry. WasWonderful

Nov 08, 2021

Tom Wood Subaru responded

We are happy to hear the Tom Wood Subaru team could step in and help you with your window replacement. It means a lot that our services stood out to you and we will let the staff know they made all the difference in what could have been a stressful situation. Drive safely!

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