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Jerry Howell
Refer Me
107 Reviews
Dealership Experience
4 yrs, 3 mos
Industry Experience
35 yrs
Languages Spoken
English
107 Reviews
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107 Reviews of Jerry Howell
December 08, 2023
I would give them a negative 10 if I could. DO NOT buy from them!!!! We purchased a vehicle on 11/17/2023 and have yet to receive the car. Last week I received a statement from the financing co DO NOT buy from them!!!! We purchased a vehicle on 11/17/2023 and have yet to receive the car. Last week I received a statement from the financing company that our first car note is due in about 10 days and yet we have no car from ALM Kia South. We have begged and pleaded with a manager to call us yet no call from anyone not even our salesperson. The only way the salesperson will speak with us is if we call her. We asked for a copy of our documents that we had signed and was told no as the transaction was not complete, yet we have to pay our first payment in about 10 days, so how in the world is the first payment due if the transaction is not complete???? I am going to call the media about this as this is very unscrupulous and highly suspicious in my opinion!! More
by Vanessa87
Other Employees Tagged: Krista
Helpful 
Verified CustomerNovember 23, 2023
the deal was not professional nothing but amature. financing guy even more not pro. they dont know well took a lot of time dont know how to do financing guy even more not pro. they dont know well took a lot of time dont know how to do More
by typark95
Other Employees Tagged: Saumil Bhatt, Stacy Brown, Benjamin Rieves, Jeremiah Bivens
November 20, 2023
I was not acknowledged walking in and had to walk up to the associates and ask to be helped in order to be serviced but apart from that, the service was great and really fast the associates and ask to be helped in order to be serviced but apart from that, the service was great and really fast More
by TEAHNNARUSSELL
October 30, 2023
They're quick reliable and they show concern about the service they provide for you service they provide for you More
by RGOSS37
Other Employees Tagged: Saumil Bhatt, Stacy Brown, Benjamin Rieves, Jerome Bigby , Chris Gantt
October 25, 2023
Jerry was very helpful. He responded to my email immediately. He was able to resolve me issue. He responded to my email immediately. He was able to resolve me issue. More
by India.ervin10
Other Employees Tagged: Jerome Bigby
October 18, 2023
The worst service center EVER! !!! I will never go back there again they over charges by 1,900 then they acted like it was my problem. !!! I will never go back there again they over charges by 1,900 then they acted like it was my problem. More
by SONIAJTAYLOR007
Other Employees Tagged: Steven, and Brandon in service dept along with the mgr of the service dept
September 22, 2023
The service at this dealership is awful. From no one answering the phone in any department after trying more than 20 times several days in a row to being laughed at when you show up and brin From no one answering the phone in any department after trying more than 20 times several days in a row to being laughed at when you show up and bring up that no one will answer the phones. I will never go back to this dealership if they were giving away cars or offering me free service on my vehicle. More
by JBFORD33
Other Employees Tagged: Jerome Bigby , Anyone in the service department.
September 14, 2023
Mr.Peoples was AWESOME very professional.I was very please if I needed anything he said that he would make sure it was taking care. please if I needed anything he said that he would make sure it was taking care. More
by annalewispioneer13@gmail.com
Other Employees Tagged: Saumil Bhatt, Kedarius Peoples
August 31, 2023
The first finance guy I dealt with Shawn was extremely nice and wanted to do what he could to get the deal done, he respected my payment boundaries and really tried to help. He knew we knew the game so he nice and wanted to do what he could to get the deal done, he respected my payment boundaries and really tried to help. He knew we knew the game so he wasn’t even trying to play with me! Jerry came across as racist in my opinion and all the little black guys just work on his plantation. He wasn’t friendly didn’t speak to me I had to speak first just weird especially considering I was buying a $150k vehicle. I literally seen his energy change with white customers! Dondre was the bomb he was responsive and easy to work with. Never knew what happened to Shawn they said he had a family ER but the energy was strange after he left. I was told I only got approved by one bank just to receive several approval letters in the mail which means they weren’t going to get the points off of me that they wanted from those banks. I went through my credit union and I’m glad I did.They forced a paint and leather protection warranty on me saying I had no choice. I probably wouldn’t go back because I feel like if your spending $1 or $1M the GM should be the most welcoming person in the building but if I did I would go back for Shawn and Dondre. More
by KALLEN11
Other Employees Tagged: Kavonte Ivery
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