Jerry Howell
Jerry Howell at ALM Kia South
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Jerry Howell

General Manager

ALM Kia South

4310 Jonesboro Rd
Union City, GA 30291

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3.4
105 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

34 yrs, 11 mos

Languages Spoken

English English

3.4

105 Reviews

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105 Reviews of Jerry Howell

March 05, 2024

Dealership Rating
Employee Rating

Alex was the best representative you could ask for! ! He even took the extra mile to ask did I want some snacks while I waited for my car. More

by ECURNEY98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

ALM Kia South responded

Our pleasure to assist you today! We look forward to seeing you again at your next service

March 04, 2024

Dealership Rating
Employee Rating

Great customer service and I didn’t have to wait long before being serviced or to get my car back. More

by bmiddlebrooks20
Recommend Dealer
Yes

Other Employees Tagged: Service department manager

Mar 04, 2024

ALM Kia South responded

Super glad to hear, we love helping our service customers with all of their vehicle needs. See you next time.

February 26, 2024

Dealership Rating
Employee Rating

We had a great experience purchasing our KIA Telluride from ALM KIA South. The manager and sales rep were both very knowledgeable and helped make the process smooth. More

by SALMANSHAHEEN111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

ALM Kia South responded

Super glad we could assist you today! We hope you enjoy the new car!

January 27, 2024

Dealership Rating
Employee Rating

Awesome this is my third car I have bought from them no other words but great More

by tamara56.tw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

ALM Kia South responded

Our pleasure and congratulations! Please enjoy the new car

January 19, 2024

Dealership Rating
Employee Rating

I would recommend the dealership only because Calvin Ross, my sales manager, who was so persistent and open to answer all my questions, return all my calls and focused on getting this deal done. Without More

by wpfitness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Bivens , Calvin Ross - 5 stars

Jan 19, 2024

ALM Kia South responded

Thank you for letting us know, we will look into this situation ASAP. We appreciate your feedback and apologize for letting you down.

January 08, 2024

Dealership Rating
Employee Rating

This dealership needs to start verifying email addresses. I've never used this company, I've never even been to Georgia. Get your IT procedures up to date, it's extremely easy to verify an email! More

by rossss0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Saumil Bhatt, Stacy Brown

Jan 08, 2024

ALM Kia South responded

You are right we do verify if an email address is valid, not who it belongs too! We appreciate you letting us know, would you share the email address so we can remove it from our records

December 31, 2023

Dealership Rating
Employee Rating

ALM Kia South was very helpful in helping me to assist my son in building his credit score and purchasing a car. Thanks for everything. More

by evanskj1002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2024

ALM Kia South responded

Thank you for sharing, we really enjoy helping our customers

December 16, 2023

Dealership Rating
Employee Rating

Alm is such a great, friendly, and honest place . Everyone was helpful and worked with me to get a deal done ! More

by charlesfrankcarter
Recommend Dealer
Yes

Other Employees Tagged: Saumil Bhatt, Stacy Brown, Jeremiah Bivens , Riana Carter

December 08, 2023

Dealership Rating
Employee Rating

I would give them a negative 10 if I could. DO NOT buy from them!!!! We purchased a vehicle on 11/17/2023 and have yet to receive the car. Last week I received a statement from the financing co More

by Vanessa87
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Krista

Dec 08, 2023

ALM Kia South responded

Sorry about this, the vehicle had to go to the dealer for repairs the primary battery would not hold a charge. We took the most expedited appointment. We are waiting to hear when the vehicle completes should be very soon.

Dec 08, 2023

Vanessa87 responded

And why is no one addressing the fact that we still do not have our documents and why would a payment be due before we received the car?

Dec 08, 2023

ALM Kia South responded

The contract is valid from the time you signed for the vehicle. Any F & I person can assist you with your documents

Dec 08, 2023

Vanessa87 responded

We have text messages that our salesperson said we could not get the paperwork. Additionally, no F&I person will return our calls. Furthermore, can you say that you would allow any of your family members make their first monthly payment without receiving a vehicle? It may be ok on your side but can you honestly say this is ethical? At the end of the day we just want the car. Can you give us an honest answer as to when that is going to happen?

Dec 08, 2023

ALM Kia South responded

We are awaiting a response from Tesla. We are supposed to hear from them late today or tomorrow. We will keep you informed as we learn more

Dec 08, 2023

ALM Kia South responded

Sure can he is calling you now

December 08, 2023

Dealership Rating
Employee Rating

They were amazing from start to finish. The salesman and finance manager were easy to work with. More

by greenleereese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steffon

Dec 08, 2023

ALM Kia South responded

Thank you for sharing, we love helping our customers

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