Jeremy Sarnataro | Page 9

Kevin and Cindy Beck - Volvo S90 Hybrid We had a great experience with Courtesy Volvo. It was easy, helpful, informative and our requests and needs were listened to. Courtesy went out of We had a great experience with Courtesy Volvo. It was easy, helpful, informative and our requests and needs were listened to. Courtesy went out of their way to inspire us to buy a Volvo vs other cars we were looking at such as BMW 740, Mercedes S or E, Genesis, etc. As President of a large Chemical Co I have many friends who are looking for such a car - they love the Volvo S90. I have referred them to talk to Courtesy. More

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Outstanding service You always feel welcome and valued as a customer as soon as you walk in..my salesman Jr. Alvarez listened to my list of wants and working with the tea You always feel welcome and valued as a customer as soon as you walk in..my salesman Jr. Alvarez listened to my list of wants and working with the team found my dream car. Thank you so much More

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Great customer service and care. Took care of me, I was deployed for 2 months and returned to find a flaw in the paint while I was detailing the car not only did they help me they put Took care of me, I was deployed for 2 months and returned to find a flaw in the paint while I was detailing the car not only did they help me they put me in another vehicle while mine was being serviced, they went above and beyond. Thanks, guys. Godspeed R. Sadler More

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Started with trouble ended with a new car! Ed Himes and Jeremy Saranataro responded to my issue in such a professional manner that we stopped looking and bought a car. We have also asked them t Ed Himes and Jeremy Saranataro responded to my issue in such a professional manner that we stopped looking and bought a car. We have also asked them to assist in the next car I buy. I also look forward to taking my car in for service! The deal started with us looking at a certified S90, we loved and then went to negotiate. I didn't like the numbers and left it with them asking what price to sell that moment. We do not buy without going over our options, so we went back and the experience was horrible! Walked away and looked for another 5 weeks. Jeremy heard I had an issue and called me until he spoke with me. He took my complaint seriously and asked about making the deal right. So after speaking with my husband and making sure the Volvo (he looked at every other luxury car in the metro area) we went in. We test drove, got numbers, negotiated and came to a price that was off by a hair. After a heart.to heart at home we came to a decision after Ed and sent a few texts back and forth. So excited we are buying a quality product from a team that took a complaint like gentlemen. We sat down and our financing that we brought from our credit Union was not as explained. This created a huge issue after friendly but harsh negotiations. Instead of writing us off Jeremy hashed it and helped find a solution that ended with a deal that was better then any of the competitions offers. We drove off with our car and no regrets. I am so happy that Ed and Jeremy cared more about doing good solid business. I hope to them both when I return for service and future Volvo purchases. More

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Andrew's the man! This is my third Volvo and the second one I bought from Andrew. Truly professional while listening to what it was I wanted and offering advice on vari This is my third Volvo and the second one I bought from Andrew. Truly professional while listening to what it was I wanted and offering advice on various topics. The best customer service and nicest people to deal with. Many thanks to Andrew, Jeremy and Jason! More

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Excellent Service Andrew, Jason and Jeremy went above and beyond for us. They made the car buying experience easy and straight forward. Very professional and upfront wi Andrew, Jason and Jeremy went above and beyond for us. They made the car buying experience easy and straight forward. Very professional and upfront with information. Would highly recommend all three of these individuals to anyone. More

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Would Your Dealer Work Until Midnight To Complete Your Sale? Ed Himes of Courtesy Volvo of Scottsdale is the MAN. Very knowledgeable no pressure salesman, or after this wonderful transaction I should say friend Ed Himes of Courtesy Volvo of Scottsdale is the MAN. Very knowledgeable no pressure salesman, or after this wonderful transaction I should say friend. It seems like we've known each other for years. After leaving the dealership without making a decision, my wife and I decided at 8:30pm that the vehicle we we're looking at was the one. So I contacted Ed Himes and he said sure thing first thing in the morning we will meet and get this done. I explained that we needed to make it happen tonight fully knowing that they were already busy and closing at 9pm. He said finance had someone in the office right now and someone else waiting. So I said I guess that makes us third then. He said I guess it does come on back to the dealership and we will get this done. I would personally like to give a BIG SHOUT OUT to the GM, The Sales Manager, The Finance Department and last but not least to my new friend, my Salesman ED HIMES. The above Employee's went above and beyond by staying at work untill midnight to get this deal done! Thanks again for making, what in the past hasn't been very pleasant, a wonderful car buying experience. I'm looking forward to Purchasing my future vehicles from your wonderful dealership!!! More

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Such an easy experience Ed Himes and Jeremy Sarnataro made the experience of buying a car so great! They were extremely helpful and kind and worked well to get us good financ Ed Himes and Jeremy Sarnataro made the experience of buying a car so great! They were extremely helpful and kind and worked well to get us good financing. They even worked with us through a couple complications. I would highly recommend this dealership. More

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Grateful for Courtesy Volvo! From the moment we met Andrew he was kind, patient, informative and truly a refreshing alternative to many of the other salesman we encountered during From the moment we met Andrew he was kind, patient, informative and truly a refreshing alternative to many of the other salesman we encountered during my 4 days of car shopping. Shopping for cars is not easy- there are many factors that go into it but the crew at Courtesy Volvo helped me feel supported. Andrew addressed all of my questions with knowledge and ease and was never pushy or rude. He was reliable, easy going, knowledgable and gave me time to make my decision. He was supportive, efficient, and talked me through the entire process. Jeremy was also great to work with! He gave me his honest opinions and worked on the finances with me in order for me to finally drive off with my new vehicle. Jason was kind and informative. He walked me through the finances and gave me a lot of valuable car and insurance knowledge. I felt very confident and happy with the service at Courtesy Volvo and was happy to give them my business. I learned a lot in the process! Not to mention their new service facility is beautiful and welcoming! I will be recommending this crew to my family and friends in the future and recommend them to anyone in the market for a new/used vehicle. Thanks Courtesy Volvo, you all lived up to the name! More

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Bought my car in one day I researched this car extensively and couldn't decide. I walked into this dealership and was met with friendly competent professional salesmanship. I I researched this car extensively and couldn't decide. I walked into this dealership and was met with friendly competent professional salesmanship. I was purchasing by myself. I did not feel pressured nor rushed. I got exactly what I wanted at a very respectable price. I couldn't be happier. In addition Andrew went out of his way to take the time to really show me how to take best advantage of my amazing new purchase. I love Volvos and loved my experience. Thank you! More

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