They were prompt, thorough, and all with exceptional
service. Jeremy communicated clearly and the shuttle driver was a pleasure to ride with
service. Jeremy communicated clearly and the shuttle driver was a pleasure to ride with
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by rynglzr85
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Mar 18, 2024 -
Regal Kia Lakeland responded
At our dealership, we strive to provide prompt, thorough, and clear communication to all our customers, and it's fantastic to know that we met your expectations in these regards. Thank you for the positive feedback!
I want to advise everyone not to contact here at all, we
bought a car on credit, well, the radio screen did not work in it, on January 8 we came, we were told to wait for when Justin , As it turned out, thi
bought a car on credit, well, the radio screen did not work in it, on January 8 we came, we were told to wait for when Justin , As it turned out, this fact was not noted by them, I did not receive an SMS from their service ,So that I could come and they saved the serial number, after that the radio screen did not work, as a result, I wrote to them and they invited me to come today, I came because I had written to them before that the screen was not working again, at first I was met by an employee Jeremy, without listening to me immediately began to say that we you were told that after 30 days you would come to change your screen, that we did not change it for you, they were not even aware that their employee Justin deceived them without noting this fact anywhere, Jeremy behaved extremely inappropriately, he did not even call my managSo that I could come and they saved the serial number, after that the radio screen did not work, as a result, I wrote to them and they invited me to come today, I came because I had written to them before that the screen was not working again, at first I was met by an employee Jeremy, without listening to me immediately began to say that we you were told that after 30 days you would come to change your screen, that we did not change it for you, they were not even aware that their employee Justin deceived them without noting this fact anywhere, Jeremy behaved extremely inappropriately, he did not even call my manager, he almost began to accuse me and when with they tried to talk to him, he didn't want to confirm, and then when he realized that he was a liar and I was their office, he said, like we were changing and all that
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by Davlatova2834
Great service representative Please is well organized and
very customer oriented Very clean and great treats
very customer oriented Very clean and great treats
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by no2
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Mar 05, 2024 -
Regal Kia Lakeland responded
It's wonderful to hear that you had a great experience. I'll be sure to pass along your kind words.
Great service and follow up with what I needed done.
And I got my car back in a timely manner
And I got my car back in a timely manner
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by kathryn.koch
Verified Customer
Verified Customer
Mar 05, 2024 -
Regal Kia Lakeland responded
I'm delighted to hear that you had a great service experience and that your needs were taken care of promptly.
Our experience has always been excellent.
We are always treated very professional at Kia, regal in Lakeland.
We are always treated very professional at Kia, regal in Lakeland.
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by NOLEDADDYO
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Feb 13, 2024 -
Regal Kia Lakeland responded
Thank you so much for taking the time to leave us feedback.
I had an Excellent experience.
They were courteous and did a fine job and I always go to Regal ! ! !
They were courteous and did a fine job and I always go to Regal ! ! !
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by BILLSCHU2
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Feb 05, 2024 -
Regal Kia Lakeland responded
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.
Great customer service on accepting my vehicle and
notifying me of other services needed. Even drop off service was great!
notifying me of other services needed. Even drop off service was great!
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by ROSIE_WILLIAMS
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Feb 01, 2024 -
Regal Kia Lakeland responded
Thank you so much for this 5-star review. We really appreciate you being a customer.
Everyone was very attentive and help me fast.
. The facilities were clean and offered a great space to wait for your car.
. The facilities were clean and offered a great space to wait for your car.
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by Spenas
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Feb 01, 2024 -
Regal Kia Lakeland responded
Thank you.
Okay ?
? Okay They fixed my problem in a very timely manner. Thank you Okay
? Okay They fixed my problem in a very timely manner. Thank you Okay
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by bb33565
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Feb 01, 2024 -
Regal Kia Lakeland responded
Thank you!
Friendly and efficient.
Done in time he said it would take. Answered questions. Thank you.
Done in time he said it would take. Answered questions. Thank you.
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by Autumn
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Feb 01, 2024 -
Regal Kia Lakeland responded
We are so grateful for your review. Thanks for sharing your review with us and the community