Jenny Bethell | Page 10

The team was Professional and easy communicate with! Very friendly staff! Thank you Lexus of Sarasota! Very friendly staff! Thank you Lexus of Sarasota! More

by Fiveatransportation Verified Customer Verified Customer

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Everyone is socprofessional. Alex greeted us as soon as we went in the store. Treated us like VIP’s very knowleegeable and professional. All the staff are very helpful. Alex greeted us as soon as we went in the store. Treated us like VIP’s very knowleegeable and professional. All the staff are very helpful. More

by APRIL2522 Verified Customer Verified Customer

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Ricardo was excellent, patient, determined to accommodate my situation of replacing a vehicle that was in the collison shop. Also ask questions of my needs, how much traveling etc. The frustrations with a ne my situation of replacing a vehicle that was in the collison shop. Also ask questions of my needs, how much traveling etc. The frustrations with a new phone has left me uncomfortable of further business with the dealership. How would I know first three letters of anyone? It was impossible to get a representative on the phone or to know which department to contact. For example Minnesota vehicles must have license on front and back. What is needed to attach license on front?? Da! Who knows in your facility? The real problem big phone companies know little about personal relationships so all is treated like the big C's all digital! Your company now has to act big and impersonable. You may have forgotten that you are a small town in Florida that you are not always attracting customers who are techies from San Francisco or New York city. Ok, need help, who do I get information to attach a license on the front. Next what is status of my 2018 RX 450h in the Collison shop. When will it be available drive out of repair shop. If these questions are not addressed then you stepped out of bounds with the new phone system. Next never received the final closing statement related to the purchase of the 2019 RX 450h. Who will send it? Email? Or US Mail. And when will it be sent? Bob Owens rmowens@aol.com 218-349-8334 1818 Valhalla Dr. Duluth, MN 55811 Don't forget a hand shake and a smile is more important then three or four digit Extention number which is usually the wrong number. More

by Robert Owens Verified Customer Verified Customer

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Prompt courteous service with integrity and honesty, truly a surprise to find in purchasing a car. We would strongly recommend this dealership to anyone looking to buy a quality automobile. truly a surprise to find in purchasing a car. We would strongly recommend this dealership to anyone looking to buy a quality automobile. More

by DIANAJOHNSON0 Verified Customer Verified Customer

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Everyone that I worked with was super nice Leo my salesman was extremely patient and made sure I got everything I was looking for..Everything was super clean and I felt like all the workers and manag salesman was extremely patient and made sure I got everything I was looking for..Everything was super clean and I felt like all the workers and management made me feel comfortable taking care of me. More

by florencehalas Verified Customer Verified Customer

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Busy but well organized, and very professional. Also very attentive. A very welcoming place and environment Also very attentive. A very welcoming place and environment More

by mrio81 Verified Customer Verified Customer

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Tom M. Was great. He is professional, prompt and thorough. What a pleasure to deal with Tom McComer. Plenty of inventory to choose from. Finance guy Sergey Was great. He is professional, prompt and thorough. What a pleasure to deal with Tom McComer. Plenty of inventory to choose from. Finance guy Sergey (?) was wonderful! Great experience. More

by DENVER.17 Verified Customer Verified Customer

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I visited Lexus 3 times and every time I visited Kenny Clark was very helpful with information that I needed to make my decision in purchasing my car. He showed the cars to me several times and was very p Clark was very helpful with information that I needed to make my decision in purchasing my car. He showed the cars to me several times and was very patient as I made the decision to get the Lexus IS 250 I have been dreaming of. I now have had my car for 3 days and love it and would highly recommend the dealership as they have excellent staff and quality service. More

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